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Cisco 700-805 Exam Syllabus Topics:

Section	Objectives
Renewal Sales Process	- Forecasting and pipeline management - Renewal opportunity management
Commercial and Contract Fundamentals	- Renewal pricing and discount structures - Contract terms and compliance basics
Renewals and Subscription Lifecycle	- Cisco subscription models and licensing basics - Renewal lifecycle stages and timelines
Customer Success and Value Realization	- Customer adoption and success planning - Value tracking and expansion opportunities
Cisco Tools and Platforms	- Partner and quoting systems - Cisco ordering and subscription management tools

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Cisco Renewals Manager Sample Questions (Q57-Q62):

NEW QUESTION # 57
What does iARR measure?

A. our ability to monitor product utilization, and financial growth collectively
B. our ability to internally align renewable resources
C. our ability to increase renewal rates through pricing controls
D. our ability to expand upon existing customer value

Answer: A

NEW QUESTION # 58
Which services are contained in the CX portfolio?

A. Support Services, Business Critical Services, Professional Services, Managed Services, and Learning Services
B. Support Services and Business Critical Services
C. Support Services, Business Critical Services, Professional Services and Managed Services
D. Support Services, Business Critical Services and Professional Services

Answer: A

NEW QUESTION # 59
Which business benefit of on-time renewals on Cisco products and services is valid?

A. Ability to ensure that our TAC cases get priority over others
B. Exclusive relationship with the customer
C. Rebates and discounts from Cisco
D. Acess to training programs and material

Answer: A

NEW QUESTION # 60
A customer currently on A La Carte licensing is identified as an EA candidate in the PXP Sales Opportunities tab under the EA Penetration signal. How should the RM act on this signal?

A. Initiate a compliance audit due to consumption levels exceeding suite limits.
B. Assess the A La Carte licenses for potential consolidation into an EA.
C. Process a True Forward adjustment for exceeding the growth allowance.
D. Generate an immediate renewal quote for the expiring A La Carte contracts.

Answer: B

Explanation:
The EA Penetration signal is an expansion and transformation opportunity. When PXP identifies a customer using multiple A La Carte licenses as an Enterprise Agreement candidate, the RM should evaluate whether those individual licenses can be consolidated into an EA that better aligns with the customer's technology footprint, growth requirements, and purchasing model.
Cisco Enterprise Agreements are designed to simplify software procurement and lifecycle management by consolidating eligible Cisco software portfolios under a unified agreement. For the RM, an EA-candidate signal should trigger collaboration with the Account Manager and relevant specialists to review the Installed Base, current licensing mix, renewal timing, expected growth, and commercial suitability of migration. This supports both customer simplification and recurring-revenue expansion.
Option A is incorrect because True Forward applies after an EA is already in place and consumption exceeds the committed entitlement or applicable growth allowance; it is not the mechanism for converting A La Carte licenses into an EA. Option B ignores the strategic opportunity identified by PXP and simply perpetuates the existing licensing model. Option C is also incorrect because an EA Penetration signal is not evidence of license noncompliance.
The RM should treat the PXP signal as an actionable expansion opportunity, assess the customer ' s A La Carte estate, and determine whether migration to an Enterprise Agreement provides greater customer and commercial value.
Therefore, D is correct.

NEW QUESTION # 61
A customer ' s login frequency to a security platform has declined steadily over 30 days, and advanced features remain unused. How should this renewal risk be categorized based on early warning indicators?

A. As an adoption risk
B. As a technical risk
C. As a contractual risk
D. As a commercial risk

Answer: A

Explanation:
This pattern is a clear adoption risk. Declining login frequency combined with continued non-use of advanced features indicates that the customer is not actively consuming the platform or progressing toward broader use of the capabilities they purchased. These are classic early-warning signals of weakening engagement and incomplete value realization.
In Cisco ' s Renewals Manager framework, adoption risks are identified through indicators such as low utilization, declining usage, stalled activation, limited feature consumption, and failure to realize intended use cases. These signals matter because customers that do not consistently use the solution are less likely to perceive sufficient business value when the renewal decision approaches.
Option A would apply if the primary issue involved budget pressure, pricing, procurement, or funding availability. Option B would involve contract terms, entitlement structure, expiration alignment, or other contractual dependencies. Option C would require evidence of a technical barrier such as an integration failure, product defect, deployment issue, or unresolved support problem. None of those conditions are stated here.
The RM should therefore flag the account as an adoption risk, align with the CSM to understand why engagement has declined, and establish a mitigation plan focused on restoring usage, activating relevant capabilities, and reconnecting the platform to measurable customer outcomes before the renewal progresses.
Therefore, D is correct.

NEW QUESTION # 62
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