Salesforce Arch-302 Deutsch Prüfungsfragen & Arch-302 Prüfungsunterlagen

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Die Fragenkataloge von ZertSoft enthalten die Lernmaterialien und Simulationsfragen zur Salesforce Arch-302 Zertifizierungsprüfung. Noch wichtiger bieten wir die originalen Arch-302 Fragen Und Antworten.
Salesforce Arch-302 Exam Syllabus Topics:
| Section | Objectives |
|---|
| Security and Data Governance | - Customer data protection - Access control and identity management
|
| B2C Platform Capabilities | - Commerce and engagement tools
- 1. Commerce Cloud integration patterns
- 2. Marketing and personalization services
- Salesforce Customer 360 integration
- 1. Identity and profile management
- 2. Data unification across systems
|
| Solution Design for B2C Customer Experience | - Customer journey architecture - Omnichannel experience design
|
| Integration Architecture | - Event-driven architecture
- 1. Streaming and event bus design
- API-led connectivity
- 1. MuleSoft integration patterns
- 2. REST/SOAP APIs usage
|
| Scalability and Performance Design | - Performance optimization strategies - High-volume transaction design
|
>> Salesforce Arch-302 Deutsch Prüfungsfragen <<
Arch-302 Prüfungsfragen Prüfungsvorbereitungen, Arch-302 Fragen und Antworten, Salesforce Certified B2C Solution Architect
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Salesforce Certified B2C Solution Architect Arch-302 Prüfungsfragen mit Lösungen (Q103-Q108):
103. Frage
Universal Containers currently has B2C Commerce and Marketing cloud for their commerce and marketing needs. They are concerned with the amount of abandoned carts they currently have with many of their customers and have requested to implement an abandoned cart solution.
What should a Solution Architect do first to accommodate a scalable and functional abandoned cart solution between B2C Commerce and Marketing Cloud?
- A. Enable Collect Tracking within Marketing Cloud Personalization Builder
- B. Install Customer Tracking within Commerce Cloud Cartridge
- C. Enable Collect Tracking within Marketing Cloud Email Studio
- D. Create Cart Abandonment Emails within Marketing Cloud Email Studio
Antwort: A
Begründung:
Enabling Collect Tracking within Marketing Cloud Personalization Builder is the first step that a Solution Architect should do to accommodate a scalable and functional abandoned cart solution between B2C Commerce and Marketing Cloud. Collect Tracking is a feature that allows Marketing Cloud to track web analytics data from B2C Commerce using collect.js code on the storefront pages. This data can be used to create Abandoned Cart Journeys in Marketing Cloud using Einstein Web Recommendations. The other steps are not necessary or optimal for this solution.
104. Frage
Northern Trail Outfitters (NTO) wants to bring data from across all parts of their Salesforce Customer Success Platform Into the Marketing Cloud account. A Solution Architect recommends using Synchronized Data Sources In Contact Builder and Marketing Cloud Connect to Integrate multiple business units In their account.
Which API does the Solution Architect need to use with Marketing Cloud Connect for this integration?
- A. Streaming API
- B. SOAP API
- C. REST API
- D. Tooling API
Antwort: B
Begründung:
* C is correct because Marketing Cloud Connect uses the SOAP API to integrate multiple business units in Marketing Cloud with Salesforce core orgs. The SOAP API enables data synchronization, triggered sends, journey builder integrations, and tracking data.
* A is incorrect because the Tooling API is used to create and modify metadata in Salesforce core orgs, such as custom objects, fields, workflows, etc. It is not used for Marketing Cloud Connect integration.
* B is incorrect because the REST API is used to access resources in Marketing Cloud, such as contacts, content, campaigns, etc. It is not used for Marketing Cloud Connect integration.
* D is incorrect because the Streaming API is used to receive notifications of data changes in Salesforce core orgs, such as record updates, deletes, etc. It is not used for Marketing Cloud Connect integration.
References:
* : https://developer.salesforce.com/docs/atlas.en-us.mc-apis.meta/mc-apis/index-api.htm
* : https://developer.salesforce.com/docs/atlas.en-us.api_tooling.meta/api_tooling/intro_api_tooling.htm
* : https://developer.salesforce.com/docs/atlas.en-us.mc-apis.meta/mc-apis/index-api.htm
* : https://developer.salesforce.com/docs/atlas.en-us.api_streaming.meta/api_streaming/intro_stream.htm
105. Frage
A company wants to use Marketing Cloud to send customer electronic receipts that originate from its point of sale (POS) system. The company has a need for the receipt to be sent no more than 10 minutes after purchase and would like to track all email sends that are being placed to that customer, The Marketing Cloud Contact Key should be the Service Cloud Contact ID.
What solution should a Solution Architect recommend to achieve this need?
- A. Make an API call from the POS to Service Cloud to retrieve the Service Cloud Contact ID. If the customer does not exist, submit a POST to Service Cloud to create the Contact ID, then send the Contact ID to Marketing Cloud via an API to send the electronic receipt.
- B. Make an API call from the POS to Service Cloud to add the customer if they do not exist; leverage a custom object to send details to Marketing Cloud via Marketing Cloud Connect and synchronized data sources to send the electronic receipt.
- C. Make an API call from the POS to Marketing Cloud te send the electronic receipt. No call is required to Service Cloud to fetch the Contact IO as this information is already available at the POS.
- D. Make an API call from the POS to Marketing Cloud to send the electronic receipt and then call Service Cloud to add the customer if they do not exist. Use an automation in Marketing Cloud nightly to remove any duplicate contacts that may be introduced with Marketing Cloud Connect.
Antwort: C
Begründung:
This solution allows the company to send the electronic receipt in near real time using the Marketing Cloud Transactional Messaging API, which can handle high-volume and time-sensitive messages. The POS system already has the Service Cloud Contact ID for the customer, so there is no need to make an extra API call to Service Cloud to fetch it. The Service Cloud Contact ID can be passed as the Marketing Cloud Contact Key to ensure data consistency across the systems. References: https://developer.salesforce.com/docs/commerce/sfra
/marketing-cloud/transactional-messaging-api https://help.salesforce.com/s/articleView?id=sf.
mc_co_subscriber_key_migration.htm&type=5
106. Frage
Northern Trail Outfitters (NTO) recently implemented the Service Cloud Connector between B2C Commerce and Service Cloud. They released a new feature that allows customers to add their favorite National Park to their profile. After an attempt to help a customer, a service agent informs the Director of IT that they cannot see or update the new National Park value on the profile in the Service Cloud console.
What should the Solution Architect keep in mind to avoid data exchange issues after implementation?
- A. Check the fieldMapping custom settings in Service Cloud to confirm the nationalParks attribute was mapped from the Commerce Profile to the Service Contact
- B. Check that the nationalParks value was added to the Profile Custom Object in B2C Commerce
- C. Check the field-level security for nationalParks is set to read only
- D. Check that the nationalParks value is defined in the json of the B2C Commerce Customer Data API
Antwort: A
Begründung:
The fieldMapping custom settings in Service Cloud define how the attributes from the Commerce Profile are mapped to the fields on the Service Contact. If the nationalParks attribute was not mapped, then the service agent would not be able to see or update it in the Service Cloud console. References: https://help.salesforce.
com/s/articleView?id=sf.b2c_service_cloud_connector_field_mapping.htm&type=5
107. Frage
A company wants to give its service agents a current view in Marketing Cloud of which journeys customers are in at any given time, so that agents can provide a more persona! and relevant experience if a customer contacts them.
What approach should a Solution Architect recommend to fulfill this requirement?
- A. Schedule a batch job in Salesforce to query Marketing Cloud for the contact membership status of all contacts in Journeys on a regular basis (for example, once per hour) and write this to the Contact record.
- B. Develop a custom Lightning web component in Salesforce to query Marketing Cloud in real time to get Contact Journey membership.
- C. Add the Journey Membership Lightning component from the Marketing Cloud Connect Managed Package to the Contact Page Layout.
- D. Create a multi-select picklist on the contact record, and use the out-of-the-box Contact Update activities in Journey Builder to add or remove the name of the journey as they enter and exit.
Antwort: C
Begründung:
The Journey Membership Lightning component is a pre-built component that displays the journeys that a contact is in and their status in each journey. It can be added to the Contact Page Layout in Service Cloud using the Marketing Cloud Connect Managed Package, which enables integration between Service Cloud and Marketing Cloud. References: https://help.salesforce.com/s/articleView?id=sf.
mc_co_journey_membership_lightning_component.htm&type=5 https://help.salesforce.com/s/articleView?
id=sf.mc_co_marketing_cloud_connect.htm&type=5
108. Frage
......
Wenn Sie ein Ziel haben, sollen Sie Ihr Ziel ganz mutig erzielen. Jeder IT-Fachmann wird mit den jetzigen einfachen Lebensverhältnissen zufrieden sein. Der Druck in allen Branchen und Gewerben ist sehr groß. In der IT-Branche ist es auch so. Wenn Sie ein Ziel haben, sollen Sie mutig Ihren Traum erfüllen. Auch in der Salesforce Arch-302 Zertifizierungsprüfung herrscht große Konkurrenz. Durch die Salesforce Arch-302 Prüfung wird Ihre Berufskarriere sicher ganz anders. Eine glänzende Zukunft wartet schon auf Sie. Unser ZertSoft bietet Ihnen die genauesten und richtigsten Salesforce Arch-302 Schulungsunterlagen und Ihnen helfen, die Zertifizierungsprüfung zu bestehen und Ihr Ziel zu erreichen.
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