New Salesforce Certified Slack Consultant Actual Test - Slack-Con-201 Updated Torrent & Salesforce Certified Slack Consultant Practice Pdf

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Salesforce Slack-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Security18%- Slack security and compliance
  • 1. Data Loss Prevention (DLP)
  • 2. Retention policies and export
  • 3. Enterprise Key Management (EKM)
- Authentication and access
  • 1. Domain verification and auto-provisioning
  • 2. Single Sign-On (SSO) configuration
Workflows and Integrations12%- Workflow Builder
  • 1. Automate routine processes
  • 2. Custom workflow templates
- Integrations and apps
  • 1. Third-party integrations
  • 2. App management and distribution
Discovery20%- Gather requirements
  • 1. Identify current workflows and pain points
  • 2. Understand business goals and collaboration needs
- Stakeholder analysis
  • 1. Conduct discovery workshops
  • 2. Identify key stakeholders and decision-makers
Governance and Administration20%- Workspace administration
  • 1. Roles and permissions
  • 2. Workspace settings and policies
  • 3. Guest access management
- Governance framework
  • 1. Data governance and compliance
  • 2. Channel management policies
  • 3. Acceptable use policies
Migration and Change Management5%- Adoption and enablement
  • 1. Best practices for Slack adoption
  • 2. Training and change management plans
- Migration planning
  • 1. Data migration strategies
  • 2. Transition from other platforms
Channel Strategy25%- Channel architecture design
  • 1. Channel naming conventions and organization
  • 2. Channel segments and cross-org channels
  • 3. Public vs. private channel strategy
- User Groups and permissions
  • 1. User Group creation and management
  • 2. Default channels and channel management policies

>> Slack-Con-201 Test Topics Pdf <<

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Salesforce Certified Slack Consultant Sample Questions (Q34-Q39):

NEW QUESTION # 34
During the migration to Slack, you encounter a technical issue where some user data is not syncing correctly. What is the most appropriate first step to address this issue?

Answer: D

Explanation:
The first step should be to isolate the issue to understand its scope. This involves determining whether it's a system-wide problem or limited to specific user accounts. This approach allows for a targeted resolution without unnecessarily halting the entire migration process.


NEW QUESTION # 35
You are preparing for a live Slack User Essentials session and you have started to develop some in-channel activities to ensure your training is engaging and interactive.
Which in-channel activity would be the most appropriate way to provide hands-on practice with message threads?

Answer: C

Explanation:
The correct answer is B . To provide hands-on practice with message threads, the activity must require participants to post a reply in a thread. An ice-breaker prompt works well because the facilitator can post one starter message and ask participants to reply in the thread with their answer. This gives learners practical experience opening a thread, replying in context, and understanding how threads keep side conversations organized without cluttering the main channel. Option A tests conceptual knowledge but does not provide actual practice using threads. Option C uses a poll, which may teach polling behavior or reactions but does not necessarily require threaded replies. Option D uses a huddle, which is an audio/video collaboration feature and does not teach message-thread behavior. Effective Slack User Essentials training should turn core features into simple interactive tasks. The music ice-breaker is low-risk, approachable, and naturally suited to practicing threaded conversation in a training channel.
Reference topic: Learning and Enablement - live training activities, hands-on thread practice, in-channel exercises, Slack User Essentials, and interactive learning design.


NEW QUESTION # 36
You are working with your client to design and tailor curriculum for their upcoming Admin Essentials training. In order to ensure that the training adequately prepares Admins to support users across the company, you want to confirm which permissions are enabled for Workspace Owners and Admins.
Which two project deliverables should you review to find this information?

Answer: A,E

Explanation:
The correct answers are A and D . To tailor Admin Essentials training properly, you must know what Workspace Owners and Admins are actually allowed to do in the client's environment. The Policies & settings documentation identifies configured permissions, such as who can manage channels, approve apps, invite users, use Slack Connect, create private channels, or perform administrative actions. The roles and responsibilities matrix clarifies which client roles are accountable for specific operational tasks. Together, these deliverables tell you both the technical permission model and the human ownership model. Option B, the SOW, defines scope and deliverables but usually does not list detailed Slack permissions. Option C, the communications plan, governs messaging and audience outreach, not admin capabilities. Option E, Grid Orientation curriculum, is a training asset, not the source of truth for configured permissions. Admin training should never be generic; it must match the client's policy decisions and role assignments exactly.


NEW QUESTION # 37
For a client with a global presence and teams working in multiple time zones, what grid design strategy would be most effective in Slack?

Answer: B

Explanation:
For a globally distributed client, an effective grid design strategy includes creating region-specific channels to cater to local teams, while also having general channels that support global communication and collaboration. This balance ensures efficient communication within regions and maintains a cohesive communication flow across the entire organization.


NEW QUESTION # 38
A company is integrating Slack and wants to establish a structured approach for managing requests for new Slack channels. What is the best practice to handle these requests?

Answer: B

Explanation:
A dedicated channel for channel requests with review and approval by Workspace Admins offers a structured and controlled process. It allows for oversight while also accommodating user requests in an organized manner.


NEW QUESTION # 39
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