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Salesforce Salesforce-Communications-Cloud Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Communications Cloud Accredited Professional (AP) Exam
Exam Number:	Salesforce-Communications-Cloud-AP
Exam Duration:	105 minutes
Exam Price:	USD 75
Exam Format:	Multiple Choice, Multiple Select
Available Languages:	English
Real Exam Qty:	60
Related Certifications:	Salesforce OmniStudio Consultant Salesforce Industry Cloud Credentials Salesforce Communications Cloud
Recommended Training:	Salesforce Trailhead - Communications Cloud OmniStudio Learning Modules
Exam Registration:	Salesforce Credentials Registration
Sample Questions:	Salesforce Salesforce-Communications-Cloud Sample Questions
Exam Way:	Online proctored exam via Salesforce authorized testing provider
Pre Condition:	Recommended: Familiarity with Salesforce platform fundamentals and Industry Cloud concepts
Official Syllabus URL:	https://trailhead.salesforce.com/credentials/accredited-professional

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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.
Topic 2	Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.
Topic 3	Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.

Salesforce Communications Cloud Accredited Professional (AP) Exam Sample Questions (Q31-Q36):

NEW QUESTION # 31
Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. What are three valid points consultant should raise in this scenario?

A. There is a need to raise a support case two weeks before the data load so that salesforce can monitor the performance
B. Migrating millions of records may reduce query performance due to large data volumes
C. Migrating Assets instead of orders would provide more business Value.
D. This would require migrating all products sold within last 5 years, including those that are no longer sold.
E. Migrating millions of records will cause Order Management to fail during processing due to large volume

Answer: D,E

NEW QUESTION # 32
UC offers business internet to its customers. UC has two requirements based on customer regions in order to offer competitive prices in each region and customer must able to see prices before adding to cart. What are the two ways customer meet this requirement?

A. Create base price list and multiple child price list per region
B. Create price list and price list entries associated with context Rules per region
C. Create an attribute on business internet offers and use attribute based pricing
D. Create price list per region and use context Rules to determine the correct Price List

Answer: B,D

Explanation:
To meet regional pricing requirements and allow customers to see prices before adding to the cart, creating price lists and entries associated with context rules per region (A), and using context rules to determine the correct price list based on the region (C) are effective strategies. This allows for dynamic pricing adjustments based on customer location, ensuring competitive and region-specific pricing is displayed.References:
Salesforce CPQ documentation on price lists, entries, and context rules.

NEW QUESTION # 33
United Telecom (UT) has a high-level of customization in their exiting cultural landscape, which results in higher cost on maintenance and development. They have chosen communication cloud with an expectation that they will be able to drive down the operational cost.
What are the two option to achieve the expectation?

A. Assess the entire architecture and identify ways to replicate the legacy system in Communication Cloud.
B. Access the entire architecture to identify application that can be decommission.
C. Harmonize their business plan to reduce the complexity
D. Handle the complex business processes manually outside the IT landscape.

Answer: B,C

NEW QUESTION # 34
A consultant analyzing integrations to various fulfillment systems. While the consultant beliefs that process shall be automated, they have identified one particular complex integration that has a formatted payload that verify JSON Implemented for nonstandard error response to be returned to order management from the fulfillment system. How should the consultant solve this used case?

A. Use a dataRaptor to grab the JSON payload from Order Management to pass it to the fulfillment system directly.
B. Recommend that this step to be handled manually by having the user navigation to the fulfillment system's native UI .......logic
C. Use Apex to be able to send the customized payload and interpret the response
D. Attach an Omniscript ta task and handle the integration manually

Answer: C

NEW QUESTION # 35
Universal Connect (UC) sells several mobile devices to its customer. UC has several attribute like color, storage and screen size that are common across mobile devices. UC is looking for recommendation around efficiency them using SFI product catalog. How should consultant model the product catalog for UC?

A. Create 'Mobile Offer Spec Type' object with common attribute and set the patent object type as 'Base offer Spec Type'. Then associate mobile device offers with 'Base Offer Spec Type' Object Type.
B. Create 'base offer Spec Type' object type with all attribute and associate mobile device offer with this object type
C. Create 'Mobile offer Spec Type' with base attribute as parent object type and associate mobile device offers with object type and add additional attributes
D. Create 'Mobile Offer Spec Type' object with common attribute and set the patent object type as 'Base offer Spec Type'. Then associate mobile device offers with 'Mobile Offer Spec Type' Object Type.

Answer: C

Explanation:
Base offer Spec Type should not have object sub type as best practice

NEW QUESTION # 36
......

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