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NEW QUESTION # 67
You are updating the current relationship behavior of the primary owner (Contact) to pet relationship.
You need to ensure the case study requirements are met.
Which two options must be changed? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Delete: Currently set to " Cascade All, " which is causing the issue of deleting the pet records when the Contact record is deleted. This should be changed to " Restrict " to prevent deletion if related Pet records exist.
Reparent: Since any active bookings should be updated when the Pet ' s primary owner is reassigned, the Reparent option should be set to " Cascade Active " instead of " Cascade All " to ensure that only active bookings are updated, not inactive ones.
NEW QUESTION # 68
You need to enable the Dynamics 365 App for Outlook for the sales team.
You need to perform the prerequisite actions before you can add the app for all users.
Which two actions should you perform? Each correct answer presents part of the solution.
(Choose two.)
NOTE: Each correct selection is worth one point.
Answer: C,D
Explanation:
Before enabling the Dynamics 365 App for Outlook for the sales team, you need to perform the following prerequisite actions:
Enable mailboxes: This step is essential as it ensures that users' mailboxes are configured correctly to work with Dynamics 365. Users must have their mailboxes enabled in the system for the integration to function properly.
Add the Dynamics 365 App for Outlook security role: Assigning this security role to users is necessary to provide them with the appropriate permissions to access and use the Dynamics 365 App for Outlook.
NEW QUESTION # 69
You need to build a trigger-based journey to send the " Getting started " emails requested by the global sales lead. Which trigger should you use to start the journey?
Answer: D
Explanation:
To build a trigger-based journey that sends " Getting started " emails when an opportunity is marked as " Won, " the appropriate trigger to use is the Dataverse record change trigger. This trigger is specifically designed to initiate actions based on changes in Microsoft Dataverse records, which are integral to Dynamics
365.
Here's the detailed reasoning:
* Dataverse Record Change Trigger:
* The Dataverse record change trigger is used to initiate journeys when there is a change in a record within Dataverse, such as an opportunity ' s status.
* Since the requirement is to send a " Getting started " email once an opportunity status changes to
" Won, " this trigger can detect the status update in real-time.
* Using this trigger, you can specify the criteria for the journey to start, such as filtering for opportunities with a status of " Won, " thus automating the email sending based on this condition.
* Why Not Other Triggers?
* Custom trigger with lead profile data and Custom trigger with contact profile data: These are generally used for initiating journeys based on custom events or data points outside of standard Dataverse records, which isn't applicable here as the journey is triggered by an opportunity status change, a native Dataverse record.
* Email Link Clicked Interaction Trigger: This trigger is used to follow up after an email link is clicked, which does not align with the scenario. The journey must start based on an opportunity status change, not email interaction.
Microsoft Dynamics 365 References:
* Create and manage trigger-based journeys
* Work with Dataverse triggers in journeys
By using the Dataverse record change trigger, you ensure that the journey aligns directly with the sales process and automatically sends the " Getting started " email when an opportunity reaches the " Won " status, as requested by the global sales lead.
NEW QUESTION # 70
A company is implementing the Dynamics 365 Sales mobile app.
The company requires setup of several push notifications for sellers who use the app.
You need to create the push notifications.
Which feature should you use?
Answer: A
Explanation:
* Understanding the Requirement:
* The company wants to send push notifications to sellers using the Dynamics 365 Sales mobile app. This requires setting up automated notifications triggered by certain events or conditions.
* Solution - Using Cloud Flows:
* Cloud flows in Power Automate are ideal for creating automated workflows that can trigger push notifications based on events in Dynamics 365.
* Power Automate provides connectors for Dynamics 365 Sales and mobile notifications, enabling the setup of push notifications without requiring custom code or plugins.
Reference: Microsoft Documentation - Set Up Cloud Flows with Power Automate Steps to Create a Cloud Flow for Push Notifications:
Go to Power Automate and create a new Cloud Flow.
Set up a trigger based on a Dynamics 365 event (e.g., when a record is created or updated).
Add an action to send a push notification to the user's mobile device.
Customize the notification message and publish the flow to activate the notifications.
Using Cloud Flows in Power Automate enables dynamic push notifications for mobile users, providing timely updates to sales team members based on real-time data changes.
NEW QUESTION # 71
DRAG DROP
You need to configure a new Customer Insights - Journeys form to satisfy the digital sales team lead ' s request.
Which five required actions should you perform in sequence? To answer, move the five appropriate actions from the list of actions to the answer area. Arrange the five actions in the correct order.
Answer:
Explanation:
Explanation:
Here's the correct sequence to configure a new Customer Insights - Journeys form to handle lead duplicates automatically, as per the requirements:
Create a new form:
Start by creating a new form within Customer Insights - Journeys. This is the initial step to set up a form that will capture new leads.
Select a form template:
Choose a template that best fits the purpose of the form. This provides a structure for the form fields and layout, streamlining the setup process.
Set the form target audience to leads:
Since the form will be capturing lead information, specify that the form's target audience is "leads." This will ensure that the data is processed and stored as lead records.
Set the form duplicate records strategy to the audience default strategy:
Define how duplicate records are managed. First, apply the default duplicate record strategy for leads. This sets an initial strategy for managing duplicates.
Publish the form:
After completing the setup and configuring the necessary options, publish the form to make it available for use.
Additional Context:
The Create a custom matching strategy and Set the form duplicate records strategy to the custom form matching strategy steps are optional and can be used for further refinement if the default strategy does not meet specific requirements for matching leads based on certain criteria.
By following these steps, you ensure the form is configured for capturing leads and manages duplicates effectively based on the default duplicate record strategy.
Microsoft Dynamics 365 References:
Set up a Customer Insights - Journeys form
Duplicate Detection Rules in Dynamics 365
NEW QUESTION # 72
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