Valid Advanced-Cross-Channel Test Syllabus | Mock Advanced-Cross-Channel Exam

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Salesforce Advanced-Cross-Channel Exam Syllabus Topics:

Section	Weight	Objectives
Journey Orchestration	15%	- Reporting and analytics for journeys - Journey design and best practices - Integration with Datorama and Google Analytics
Interaction Studio	10%	- Cross-channel experience optimization - Real-time personalization and interaction management
Distributed Marketing	2%	- Centralized vs localized marketing management - Distributed campaign features and sending options
Einstein for Marketing Cloud	23%	- Implement and configure Einstein capabilities 1. Einstein Engagement Scoring and Frequency 2. Einstein Recommendations and Predictive Intelligence - Differentiate Einstein features and use cases
Social Studio	12%	- Social Studio functionality and configuration - Social customer service and engagement strategies - Identity unification and data management
Mobile Studio	13%	- MobileConnect and GroupConnect features - MobilePush and WhatsApp integration - Mobile messaging configuration and best practices
Cross-Channel Strategy and Measurement	15%	- Channel selection and campaign planning - Multi-touch attribution and KPIs - Performance reporting and optimization
Ad Studio	10%	- Paid media integration with Marketing Cloud - Ad Studio capabilities and campaign alignment

>> Valid Advanced-Cross-Channel Test Syllabus <<

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Salesforce Advanced Cross Channel Accredited Professional Sample Questions (Q88-Q93):

NEW QUESTION # 88
When are customers eligible to be send a message in STO(when customer will engage then its sent)

A. At the hour user engages Within the next 24hours
B. Within the first minute of next hour.
C. immediately when the STO activity arrives
D. with the next hour

Answer: A

NEW QUESTION # 89
What happens when a paused journey is resumed?

A. Users can choose whether or not to extend Wait durations by the length of time the journey was paused
B. Wait durations are extended by the length of time the journey was paused
C. Wait durations start over for each contact
D. All contacts who were in Wait steps immediately proceed to the next activity

Answer: A

NEW QUESTION # 90
Events and journeys have a close relationship. When a contact takes action with a marketing message or system, Marketing Cloud creates an event instance with associated properties.
Which are three methods in which Entry Events initiate journeys in Journey Builder?

A. Changes to a contact's attributes
B. Data-modifications to a contact's profile information
C. Status change through contact deletion operation
D. Contact actions in response to marketing messages
E. Data retention policies

Answer: A,D,E

NEW QUESTION # 91
Can Social Studio's Sentiment Model be customized? 01m 05s

A. Yes, after you have loaded your Twitter certification number.
B. No, this is a managed service provided by only by Salesforce.
C. No, the sentiment is driven by Einstein calculations.
D. Yes, customization options are available in Admin

Answer: C

NEW QUESTION # 92
Which two functions does Einstein Copy Selection do for marketing campaigns?

A. Send personalized content for each customer when they open email messages
B. Analyze click results to find out which assets spark the most engagement among customers
C. Use aggregate daily engagement metrics to optimize content for the next day
D. Determines how many subscribers will engage with the message.

Answer: A,B

NEW QUESTION # 93
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