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Salesforce AP-211 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Deploy: This domain addresses pre-deployment and post-deployment steps for specific use cases and Health Cloud capabilities, along with managing technical aspects through Mobile app capabilities.
Topic 2
  • Design: This domain encompasses creating Health Cloud solution designs using best practices, modeling healthcare entities with appropriate objects, determining specific capabilities to use, defining success metrics and reporting, implementing security and compliance, developing integration strategies, and creating data migration plans.
Topic 3
  • Discovery: This domain covers identifying customer personas and stakeholders, defining required capabilities from use cases, and gathering functional and technical requirements to achieve desired business outcomes.
Topic 4
  • Implement: This domain focuses on installing Health Cloud, configuring applications and OmniStudio components, customizing features, implementing integrations and APIs, configuring security rules, and establishing reporting.

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Salesforce Accredited Agentforce Health Professional Sample Questions (Q92-Q97):

NEW QUESTION # 92
Users need to analyze their patient or member referrals through a prebuilt dashboard that includes reports on important aspects of their referral management.
What should a consultant do in this case?

Answer: B


NEW QUESTION # 93
Bloomington Caregivers has been using the legacy Health Cloud electronic health record (EHR) data model and wants to move to the FHIR R4 clinical data model. Which two steps should a consultant take to complete this?

Answer: B,C

Explanation:
Migrating from the legacy packaged EHR data model to the standard Clinical Data Model requires mapping legacy EHR objects/fields to the new clinical objects and performing an ETL migration via Data Loader. The FHIR-aligned Clinical Data Model represents clinical concepts such as conditions, encounters, observations, procedures, allergies, and medication information in a consistent healthcare structure. FHIR R4 provides standardized healthcare resources and REST-oriented semantics, reducing dependence on proprietary object structures when clinical data is exchanged with EHRs, payers, or other healthcare systems. From a deployment perspective, the configuration must be activated, licensed, permissioned, or migrated in the correct sequence so that the functionality is available to users without weakening the organization ' s existing security and governance controls. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach.
Study Guide references/topics:Deploy - Clinical data model; FHIR


NEW QUESTION # 94
A pharma customer requires a scheduling tool to book infusions with multiple steps as part of its Health Cloud implementation. It needs a solution for care coordinators to book appointments without having to manually check availability and resources themselves.
Which solution should a consultant recommend?

Answer: B


NEW QUESTION # 95
An administrator for Health Cloud wants to ensure that the files in their full sandbox instance are encrypted.
Which encryption solution supports the encryption of files in this scenario?

Answer: B

Explanation:
Salesforce Shield Platform Encryption supports encrypting files, attachments, search index files, and custom
/standard fields across production and sandbox environments. Salesforce Shield combines Platform Encryption, Event Monitoring, and Field Audit Trail to strengthen protection, monitoring, and auditability for sensitive information. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Salesforce Shield) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Shield


NEW QUESTION # 96
A customer wants to leverage dependent intervention tasks as part of their care coordination solution using Integrated Care Management.
Which feature should a consultant configure to accomplish this task?

Answer: D

Explanation:
* Dependent Intervention Tasks:
Exact Extract:
"Action Plan Templates allow you to define and manage dependent intervention tasks for integrated care management workflows, enabling conditional task sequencing." Reference:
* Other Options:
Industry Template Library: Repository of templates, not task logic.
Intervention Templates and Care Plan Task Templates: Do not provide logic for dependent/conditional tasks within a care plan.


NEW QUESTION # 97
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