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Salesforce Nonprofit-Cloud-Consultant Exam Syllabus Topics:

Topic	Details
Topic 1	Integration and Data Management: This topic discusses duplicating management tools and implementing data migration.
Topic 2	Domain Expertise: This topic focuses on appropriate Salesforce solutions for fundraising, for marketing, and for program.
Topic 3	Solution Design: It focuses on suitable Salesforce solution(s) to meet customer requirements. The topic also discusses using declarative development (low code), custom code development, or a third-party solution.
Topic 4	Analytics: This topic explains the suitable analytics solution including, reports, dashboards, tableau and Tableau CRM in Nonprofit Cloud.

Salesforce Nonprofit-Cloud-Consultant (Salesforce Certified Nonprofit Cloud Consultant (SP20)) Certification Exam is designed for professionals interested in becoming experts in Salesforce and its Nonprofit Cloud platform. Salesforce Certified Nonprofit Cloud Consultant Exam certification demonstrates a consultant's ability to implement, configure and manage Salesforce Nonprofit Cloud solutions for their clients. It also highlights an individual's expertise in nonprofit operations, donor management and fundraising, program management and evaluation, and volunteer management.

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Salesforce Certified Nonprofit Cloud Consultant Exam Sample Questions (Q55-Q60):

NEW QUESTION # 55
A nonprofit organization has a successful company match donation process. The development team wants to attribute the grouped check to the company, but also ensure that individual donors are credited for their individual match. How should the organization accomplish this goal in Nonprofit Cloud?

A. Record the company as the donor on the Gift Transaction of the grouped check. Create a Gift Soft Credit for each individual donor and their respective amounts.
B. Record the individual as the donor on the Gift Transactions for their respective amount of the grouped check. Create a Gift Soft Credit for the company on each of those gifts.
C. Record the company as the donor on the Gift Transaction of the grouped check. Create a Gift Designation for each individual donor and their respective amounts.

Answer: A

Explanation:
In the context of a Solution Design for corporate giving, a consultant must balance the "Hard Credit" (legal
/accounting ownership of the funds) with the "Soft Credit" (relationship and influence credit).
When a company sends a single "grouped check" that represents the matching funds for multiple employees, the legal donor is the Company. Therefore, according to standard accounting principles, the Hard Credit must be assigned to the company's Business Account.
Step-by-Step Solution Workflow:
* Create the Gift Transaction: The consultant records a single Gift Transaction (or a batch gift) where the Donor field points to the Business Account of the company. This ensures that the organization's financial reports correctly show that the cash came from the corporation.
* Identify the Individuals: The consultant then identifies the individual employees whose gifts triggered the match.
* Assign Gift Soft Credits: For each individual donor, a Gift Soft Credit record is created and linked to the company's Gift Transaction.
* The Soft Credit Recipient is the individual's Person Account.
* The Amount is the specific portion of the matching check that applies to them.
* The Role can be set to "Matched Donor."
* Reporting: When the organization runs its "Total Giving" reports for individuals, it can include "Soft Credit" amounts. This allows the development team to recognize the individuals for their influence in bringing in the matching funds, even though the company technically provided the money.
Why other options are incorrect:
* Option B: This would incorrectly attribute the "Hard Credit" (the legal ownership of the money) to the individuals. This would cause issues with tax receipts and financial reconciliation, as the individual did not personally write the check for the matching portion.
* Option C: Gift Designations are used to track which internal fund the money is for (e.g., "Education Fund"); they are not used to credit people or organizations for their involvement in a gift. Using Soft Credits is the correct architectural approach in NPC for influence and matching-gift recognition.

NEW QUESTION # 56
A user has reported an error when trying to merge two contacts using NPSP Contact Merge tab.
Which two issues are the likely cause of the problem?
Choose 2 answers

A. The NPSP Duplicate Rule was set to Warn instead of auto-merge.
B. The contacts must be in the same household to merge.
C. The user needs to have delete access to the contacts being merged.
D. A unique external Id was kept from the non-master contact.

Answer: B,C

Explanation:
(https://trailhead.salesforce.com/en/content/learn/modules/contact-and-account-settings-in-nonprofit-success-pack/merge-duplicate-contacts-and-accounts-npsp)

NEW QUESTION # 57
A nonprofit wants to manage incoming donations, and provide a portal for its constituents and staff members. The nonprofit also wants to create a new web experience for constituents.
Which solution should a consultant recommend?

A. NPSP with Experience Cloud
B. NPSP with Accounting Subledger
C. NPSP with Program Management Module
D. NPSP with Account Engagement

Answer: A

NEW QUESTION # 58
An annual fund coordinator wants to create a report that identifies which Individual donors have yet to make a gift toward the Annual Fund Campaign this year. It is important that the annual giving coordinator avoids soliciting any individuals who are attending an upcoming gal
a. The nonprofit uses Campaigns to track event attendance.
What should a consultant add to the report to exclude gala attendees?

A. Bucket field
B. Summary formula
C. Cross filter
D. Filter logic

Answer: C

NEW QUESTION # 59
A consultant is assisting a nonprofit in its data integration and mapping between two systems. The consultant is unsure when a particular field was added to NPSP.
Where can the consultant find the NPSP version number for the field in question?

A. Schema Builder
B. NPSP Data Dictionary
C. NPSP package details
D. Custom field definition detail

Answer: B

Explanation:
https://powerofus.force.com/s/article/NPSP-Which-Version-Am-I-Using

NEW QUESTION # 60
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