Salesforce Plat-UX-101 Prüfung Übungen und Antworten

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Salesforce Plat-UX-101 Exam Syllabus Topics:

Section	Weight	Objectives
Human-Centered Design	12%	- Apply design thinking and human-centered principles 1. Design for accessibility and inclusivity 2. Align design with Salesforce best practices 3. Define problem statements and design principles
Strategy and Governance	17%	- Define UX strategy and governance 1. Establish design guidelines and standards 2. Collaborate with stakeholders and teams 3. Plan UX roadmap and adoption
Testing	11%	- Validate and test designs 1. Conduct usability testing and heuristic evaluation 2. Gather feedback and iterate designs 3. Measure design success and adoption
Discovery	13%	- Gather user requirements and plan design strategy 1. Apply user research methods 2. Identify user personas and their workflows 3. Translate business needs into user-centered goals
Declarative Design	27%	- Design using Salesforce declarative tools 1. Use Lightning App Builder and Flow for user experience 2. Optimize page layouts, record types, and views 3. Design navigation and information architecture 4. Apply Salesforce Lightning Design System (SLDS)
Design System Implementation	20%	- Leverage SLDS and design standards 1. Maintain consistency and branding 2. Use SLDS components and tokens 3. Adapt designs for mobile and different devices

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Salesforce Certified Platform User Experience Designer Plat-UX-101 Prüfungsfragen mit Lösungen (Q134-Q139):

134. Frage
Cloud Kicks wants its Salesforce app to represent company branding and comply with Web Content Accessibility Guidelines (WCAG) 2.1. What should they consider about themes and branding?

A. The color palette is auto-generated based on the brand color to be WCAG compliant.
B. Salesforce automatically updates the selected brand color to make it accessible; this should overridden to select the colors manually.
C. There is a default WCAG complaint Salesforce color theme; only brand color can be updated.

Antwort: A

Begründung:
The study guide identifies C. The color palette is auto-generated based on the brand color to be WCAG compliant as the correct answer. Salesforce's current theming architecture reinforces this principle.
Administrators define a primary brand color, and Salesforce generates complementary palette values for the interface. With SLDS 2 themes, Salesforce specifically generates accent, container-accent, and border-accent colors that meet applicable WCAG color-contrast requirements. Salesforce explicitly discourages overriding those generated accessible colors because manually selected replacements may no longer provide adequate contrast. This is important because a company brand color selected in isolation does not guarantee accessible text, controls, borders, or component states. A design system must derive related colors with sufficient perceptual separation and contrast across the interface.
Option A reverses the recommended practice: accessible generated values should generally not be overridden merely for visual preference. Option B is too restrictive; Salesforce branding supports considerably more customization than changing only a single brand color.
The UX principle is to preserve organizational identity while allowing the design system to generate accessible supporting values. This makes branding scalable across components without requiring designers to manually calculate every UI color combination.
Study Guide reference/topics: Themes and Branding, WCAG, accessible color palettes, brand colors, Declarative Design.

135. Frage
An organization must be digitally accessible to enable social opportunity. What are three core principles of Web Content Accessibility Guidelines (WCAG)?

A. Accessible, Inclusive, Flexible
B. Understandable, Operable, Robust
C. Simple, Consistent, Clear

Antwort: B

Begründung:
The correct answer is A. Understandable, Operable, Robust, according to the uploaded Master Study Guide.
The question is testing recognition of formal accessibility terminology rather than a generic collection of good UX qualities. The study guide identifies Understandable, Operable, and Robust as WCAG principles contained in the correct choice.
Understandable means that users should be able to comprehend both the information presented and the operation of the interface. Operable concerns ensuring that users can interact with navigation and interface controls. Robust addresses the ability of content to remain compatible with different user agents and assistive technologies.
Option B contains terms that sound appropriate to inclusive design, but they are not the WCAG terminology keyed by the guide.
Option C-Simple, Consistent, and Clear-contains useful interface-design qualities but again does not represent the WCAG principle terminology requested.
For certification purposes, this question requires recognition of the accessibility framework's named principles rather than selecting concepts merely because they sound beneficial.
The guide therefore selects Understandable, Operable, Robust.
Study Guide reference/topics: WCAG, accessibility, Understandable, Operable, Robust, UX Fundamentals.

136. Frage
A UX Designeris analyzing their Experience Cloud site, enabled for Knowledge articles, and is using the Featured Topic component to display content.
Which UI configuration should be used to further individualize each featured topic?

A. Select and upload SVG Icons that represent each featured topic.
B. Select and upload images that represent each featured topic.
C. Add a description under the topic label further describing each topic.
D. Add a description displayed onmouse hover further description each topic.

Antwort: B

Begründung:
The UI configuration that should be used to further individualize each featured topic is toselect and upload images that represent each featured topic. This option allows the UX Designer to customize the appearance of the Featured Topic component and make it more visually appealing and engaging for the users. The images can help to convey the meaning and relevance of each topic and attract the users' attention. The images can also create a consistent and branded look for the Experience Cloud site.
1: Featured Topic Component
2: Customize the Featured Topic Component
This allows users to easily distinguish between different topics and quickly scan for relevant topics. Salesforce documentation on the Featured Topics component states that "You can add a description for each featured topic, which appears in the user interface below the topic label" [1].
[1]https://help.salesforce.com/articleView?id=knowledge_articles_sites_featured_topic.htm&type=5

137. Frage
A UX Designer is asked to design a new component built on Salesforce Lightning. What should be their first step?

A. Import the appropriate Salesforce design tokens into their design software.
B. Find and review relevant AppExchange packages.
C. Become familiar with the Salesforce Lightning Design System (SLDS) component blueprints.

Antwort: C

Begründung:
The study guide explicitly identifies C. Become familiar with the Salesforce Lightning Design System (SLDS) component blueprints as the correct first step.
Before designing a new Lightning component, the UX Designer should understand the established Salesforce patterns applicable to that type of interface. SLDS Component Blueprints provide the structural and visual reference for Salesforce-style components and therefore give the designer a foundation before introducing custom decisions.
Option A begins with design tokens. Tokens are useful for consistent values such as spacing, sizing, or visual attributes, but importing them before understanding the component pattern would start at too low a level. The designer first needs to understand the component architecture and behavior.
Option B focuses on AppExchange packages. AppExchange can provide complete applications and extensions, but reviewing packages is not the first design step identified in this scenario.
The underlying principle is design-system-first thinking. Before creating a new component, designers should understand how Salesforce already represents similar controls and interactions. This reduces inconsistency and makes it easier for developers and users to recognize established Lightning patterns.
Study Guide reference/topics: SLDS Component Blueprints, component design, Lightning, design-system consistency, Salesforce Lightning Design System.

138. Frage
A branding and marketing team wants to customize the theme in the externalcustomer support site to match the style guide requirements?
What should be the recommended next step?

A. Link a company style sheet.
B. Create a custom-scoped CSS style sheet.
C. Override conflicting Salesforce Lightning Design System (SLDS) styles.
D. Configure the Experience Builder Theme panel.

Antwort: D

Begründung:
To customize the theme in the external customer support site to match the style guide requirements, the recommended next step is to configure the Experience Builder Theme panel. The Theme panel allows the designer to customize the look and feel of the site by setting the logo, colors, fonts, and other branding elements. The designer can also create custom themes and assign them to different pages or audiences. The Theme panel is the preferred way to apply consistent branding across the site without writing any code or overriding any styles.: Theme Panel | Salesforce Help : UX Designer Certification Prep: Designing with Experience Builder | Trailhead

139. Frage
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