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Salesforce Salesforce-Slack-Administrator Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Certified Slack Administrator
Exam Number:	Slack-Administrator
Available Languages:	English
Related Certifications:	Salesforce Certified Administrator Salesforce Certified Platform App Builder
Recommended Training:	Slack Administrator Learning Path (Trailhead)
Exam Registration:	Salesforce Webassessor Registration Official Credential Page
Sample Questions:	Salesforce Salesforce-Slack-Administrator Sample Questions
Exam Way:	Online proctored exam via Salesforce Webassessor (Kryterion).
Pre Condition:	Recommended prior experience with Slack administration and basic Salesforce administration knowledge.
Official Syllabus URL:	https://trailhead.salesforce.com/credentials/slack-administrator

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Salesforce-Slack-Administrator Übungsmaterialien & Salesforce-Slack-Administrator Lernführung: Salesforce Certified Slack Administrator & Salesforce-Slack-Administrator Lernguide

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Salesforce Salesforce-Slack-Administrator Prüfungsplan:

Thema	Einzelheiten
Thema 1	Fundamentals: This section of the exam measures the skills of Salesforce Administrators and covers the key privileges and responsibilities associated with each Slack user role. Candidates will identify unique features of Slack's paid plans and understand the common responsibilities shared by Admins and Owners. Additionally, this section emphasizes the importance of workspace and organization-level settings and dashboards, focusing on how they contribute to effective Slack management.
Thema 2	Enabling Slack Success: This section focuses on the skills of Admins to develop a vision for Slack within their organization. Candidates will use analytics dashboards to track usage and make recommendations based on data insights, such as channel archival or promoting best practices.
Thema 3	Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.
Thema 4	Workspace Administration: This domain assesses the competencies of Salesforce administrators in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created and manage the approval process for workspace creation.

Salesforce Certified Slack Administrator Salesforce-Slack-Administrator Prüfungsfragen mit Lösungen (Q166-Q171):

166. Frage
Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India.
She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public channels where she has explained to her team that marketing conversations should take place, so she wonders where her team is communicating. Upon investigation, she discovers that users are creating their own unique channels for each marketing campaign. Subsequently, important employees have been excluded, duplicate projects exist, and information is fragmented.
To enhance transparency and collaboration, Kathleen emphasizes that users should discuss projects together in the agreed-upon channels, as they often involve the same people.
Which settings and permissions should Kathleen change to reinforce this message?

A. Change the invitations permission to require Workspace Admins/Owners approval.
B. Change the setting for join and leave messages, so they do not show in channels when employees come and go.
C. Change the channel management permission for creating private and public channels to Workspace Admins/Owners only.
D. Change the channel management permission for managing posting permissions in all channels to Everyone.

Antwort: C

Begründung:
Slack's best practice for controlling fragmentation of discussions is:
"Restrict who can create public and private channels to Workspace Admins and Owners to maintain governance and reduce channel sprawl." This ensures that projects stay visible in agreed-upon channels and minimizes unnecessary duplication.
(Reference: Slack Administration Study Guide - Channel Management Governance)

167. Frage
Takeshi is an Org Admin on Enterprise Grid. A business leader asks him to create an org-wide channel for a cross-functional company project, but he replies that he needs to create a cross-workspace channel instead.
Which of the following best describes why a multi-workspace channel is more appropriate than an org-wide channel in this scenario?

A. Org-wide channels are discoverable by all workspaces in the same Grid org and should only be used for information that applies to all employees.
B. There is a limit of ten org-wide channels, and this project would not necessitate creating one.
C. Multi-workspace channels can be archived at the end of the project, but org-wide channels cannot.
D. Org-wide channels are created by default when Slack is first implemented and cannot be reconfigured afterwards.

Antwort: A

168. Frage
You're an Org Admin of an Enterprise Grid org consisting of three workspaces: IT, Internal, and Contractors.
An executive wants to create a communication channel with everyone in the IT and Internal workspace, but not Contractors.
What is the best way to create this channel so that it will only be visible to people in the IT and Internal workspaces?
(Select the best answer.)

A. Create a multi-workspace channel between the IT and Internal workspaces.
B. Create a Slack Connect channel between the IT and Internal workspaces.
C. Create an org-wide channel, and exclude the Contractors workspace.
D. Create a channel in the IT workspace, and invite members from the Internal workspace as guests.

Antwort: A

Begründung:
Slack recommends:
"Multi-workspace channels allow you to share a channel between select workspaces within an Enterprise Grid org, enabling collaboration across designated workspaces while keeping others excluded." Org-wide channels (A) include all members by default. Slack Connect (B) is for external organizations, not internal collaboration. Inviting Internal members as guests (C) is unnecessary and inefficient.
(Reference: Slack Administration Study Guide - Multi-Workspace Channels)
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169. Frage
You re an Org Owner at a financial company and administer 20 workspaces on a Slack Enterprise Grid plan. Your company is concerned about staying in compliance with government-mandated regulatory requirements across all communication tools What is the first step you should take to ensure that communications remain compliant for your company9 (Select the best answer.)

A. Meet with your compliance and legal teams to set policies for Slack at your company.
B. Implement a 24-hour retention policy in Slack to ensure that sensitive communications arc removed within a day.
C. Promote a member of your compliance team to Org Owner.
D. Implement eDiscovery within Slack to ensure that all communications arc archived.

Antwort: A

170. Frage
In Large Inc's Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.
Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?

A. Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.
B. Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with Questio n :s and requests for help.
C. Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team's fears about privacy.
D. Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.

Antwort: A

171. Frage
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