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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: FlexCards | 23% | - Capabilities, use cases and purpose of FlexCards - Collect and organize customer 360 information - Design FlexCards to meet requirements |
| Topic 2: OmniScripts | 27% | - Structure and components of OmniScripts - Map business processes to OmniScript components - Validate and align OmniScript processes with requirements |
| Topic 3: Best Fit Solutioning | 27% | - Design solutions using OmniStudio best practices - Map requirements to appropriate OmniStudio tools - Gather, analyze and simplify business requirements |
| Topic 4: Data Tools | 23% | - Purpose and benefits of DataRaptors and Integration Procedures - Design DataRaptors and Integration Procedures - Calculation Matrices and Procedures: use and benefits |
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NEW QUESTION # 215
what can a DataRaptor Extract do?
Answer: D
Explanation:
A DataRaptor Extract can retrieve data from multiple related objects. A DataRaptor Extract is a tool that can read data from a Salesforce object or invoke a Salesforce API, using SOQL queries or Apex methods. A DataRaptor Extract can also use filters, joins, and formulas to manipulate the data. A DataRaptor Extract can retrieve data from multiple related objects by using lookup or master-detail relationships in the SOQL queries or Apex methods
NEW QUESTION # 216
A business wants to create a reusable OmniScript to capture customer payment information during the order process. The business decides that the first step of the payment process should include:
- Payment type (credit card or bank account)
- Payment amount
Which two elements should the consultant recommend for this step of the process? Choose 2 answers
Answer: B,C
Explanation:
The two elements that the consultant should recommend for this step of the process are: Radio and Currency. A Radio element can display a list of options for the user to choose from, such as payment type. A Radio element allows only one option to be selected at a time, and can also have icons for each option. A Currency element can display a field for the user to enter a currency value, such as payment amount. A Currency element can also have validation and formatting options, such as minimum and maximum values, decimal places, etc
NEW QUESTION # 217
A project requires a simple, single-object query with no complex data transformation. What is best practice for selecting the Data Mapper type?
Answer: A
Explanation:
Data Mapper Turbo Extract is optimized for retrieving data from a single Salesforce object with minimal configuration and maximum runtime efficiency. When the requirement involves a straightforward query without formulas, complex mappings, or transformations, Turbo Extract is preferred because it has lower processing overhead than a standard Extract. A Data Mapper Load is used for writing data to Salesforce, not reading it. A Transform is intended for restructuring or manipulating data and is unnecessary in this scenario. While a standard Extract would work, it introduces capabilities that are not needed and may reduce performance compared to Turbo Extract. Salesforce documentation highlights Turbo Extract as the preferred option for simple single-object retrieval use cases where speed and efficiency are important.
NEW QUESTION # 218
When a call center agent interacts with a customer, the agent must have all of the customer's related information available for a quick response. The business requires the agent to have access to:
* A view with information about a customer account
* A list of contacts and cases associated with the account
* All information should be on one screen
What OmnlStudio tool should be used to meet this requirement?
Answer: D
Explanation:
The OmniStudio tool that should be used to meet this requirement is FlexCards. A FlexCard is a tool that can display data and actions in a card format. The consultant can use FlexCards to show all of the customer's related information on one screen, such as account information, contacts, cases, etc. FlexCards can also have actions that can invoke OmniScripts or Integration Procedures for further interactions, such as creating new records or updating existing ones
NEW QUESTION # 219
A client wants historical versions of their Integration Procedures and DataRaptors to be tracked and easily rolled back if needed. What should the consultant recommend as part of the implementation approach?
Answer: B
Explanation:
OmniStudio components are metadata that can be retrieved and deployed using Salesforce DX, enabling proper version control through Git and standard release management practices, including rollback capability.
NEW QUESTION # 220
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