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SAP C_FSM_2601 Exam Syllabus Topics:

SectionWeightObjectives
Mobile SAP Field Service Management Application11% - 20%- Features and capabilities of mobile app
- Accept, execute, and close service calls
Crowd Workforce<8%- Manage crowd workforce assignments
- Concept and benefits of Crowd Service
Architecture and Administration11% - 20%- Company settings, permissions, and business rules configuration
- Architectural components of SAP FSM
Smartforms8% - 12%- Create and manage Smartform templates
- Features and use cases of Smartforms
Customer Self-Service<8%- Service request creation and execution
- Self-service portal and process flow
Analytics and Reports<10%- Access and use reporting tools
- Generate and interpret reports for decision-making
Integrations<8%- End-to-end integration scenarios
- Integration with SAP and third-party systems
Master Data Management<10%- Components and data model of MDM
- Create, maintain, and integrate master data
Planning and Dispatching11% - 20%- Create, assign, and manage service calls and resources
- Features of planning and dispatching module

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SAP Certified - SAP Field Service Management Sample Questions (Q41-Q46):

NEW QUESTION # 41
What characteristic is true with regards to autoscheduling?
Choose the correct answer.

Answer: A


NEW QUESTION # 42
Which statements are true with regards to the difference between online and offline reports?
There are three correct answers.

Answer: A,B,C


NEW QUESTION # 43
RISE with SAP Methodology facilitates the transition to the SAP Business Suite by focusing on which areas?
There are two correct answers.

Answer: A,E


NEW QUESTION # 44
What are some of the features available to technicians on the mobile apps?
There are four correct answers.

Answer: A,B,C,D


NEW QUESTION # 45
To test a business rule you use the 'Validation' function, and the 'Manual Execution' function in a test environment.
Choose the correct answer.

Answer: A


NEW QUESTION # 46
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