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Cisco 500-420 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Collectors, Information Points, and Service Endpoints25%- Analyze service endpoint metrics
- Define and configure data collectors
- Configure information points and service endpoints
Topic 2: Troubleshooting15%- Utilize dashboards to identify performance issues
- Identify slow performance and errors from backend systems
- Capture snapshots and troubleshoot health rule violations
Topic 3: Health Rules, Dashboards, and Snapshots20%- Create and configure health rules
- Locate and analyze snapshots
- Create and interpret dashboards
Topic 4: Business Transactions20%- Create and configure business transaction settings
- Determine transaction scope and rule assignment
- Manage discovery and analyze transaction metrics
Topic 5: Agents and Application Performance20%- Troubleshoot performance problems
- Monitor performance trends
- Configure alerts and identify system performance metrics
- Determine application performance impact and scheduled reports
- Verify agent functionality, performance, and connectivity

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Cisco AppDynamics Associate Performance Analyst Sample Questions (Q40-Q45):

NEW QUESTION # 40
A Performance Analyst has a third-party event management system API and wants to use the event management system to send alerts to Level 1 support. Which action is available in the AppDynamics Actions menu to configure this integration?

Answer: B

Explanation:
The Performance Analyst should configure an HTTP Request action. This action enables AppDynamics to invoke a third-party event management system's API when a policy is triggered by a health rule violation or another supported event.
The HTTP Request action can be configured with the target endpoint URL, HTTP method, authentication information, request headers, and an event payload. AppDynamics variables can be inserted into the payload so the external system receives useful alert context, such as the application name, affected Business Transaction, tier, node, health rule, severity, event time, and violation details. The event management platform can then route the incident to Level 1 support according to its own escalation and assignment workflow.
Send an Email and Send an SMS are direct notification mechanisms and do not use the third-party system's API. Remediation is intended to execute corrective actions, scripts, or operational responses rather than transmit an alert to an external event-management endpoint.
Relevant CAAPA Study Guide topics include Health Rules, Policies, Actions, HTTP Request Actions, Third- Party Integrations, Event Payload Templates, and Alert Escalation Workflows.


NEW QUESTION # 41
Which statement about Service End Points and Business Transactions is true?

Answer: B

Explanation:
Both Service Endpoints and Business Transactions in AppDynamics have the capability to configure data collectors. Data collectors are used to gather detailed information about transactions or endpoints, such as method parameters, return values, and SQL statements.
References:
AppDynamics documentation on Data Collectors:
https://docs.appdynamics.com/latest/en/application-monitoring/configure-data-collection


NEW QUESTION # 42
Which two methods are used to plot Host CPU and GC Time Spent in a single view? (Choose two.)

Answer: C,D

Explanation:
To plot Host CPU and GC (Garbage Collection) Time Spent in a single view, the "JMX tab under 'Tiers and Nodes'" and the "Metrics Browser" are the appropriate methods. TheJMX tab provides access to Java Management Extensions (JMX) metrics, including those related to GC time. The Metrics Browser allows for the customization and aggregation of various metrics, including Host CPU usage and GC metrics, enabling a combined view of these critical performance indicators.
References:
AppDynamics documentation on Monitoring Tiers and Nodes: Discusses the JMX metrics available for Java applications, including garbage collection details.
AppDynamics documentation on the Metrics Browser: Describes how to use the Metrics Browser to view and analyze a wide range of performance metrics.


NEW QUESTION # 43
What are two examples of backend calls? (Choose two.)

Answer: A,C

Explanation:
Backend calls in AppDynamics are the interactions that an application component has with external components or services. These can include calls to databases, remote service calls, and interactions between different tiers of an application.
A tier-to-tier request refers to any internal call that happens between different tiers (or nodes) within the same application. For example, a web tier calling an API service tier within the same application ecosystem.
A remote services call is an external call from an application to a service that resides outside of the application's environment, like a call to an external web service, REST API, or a third-party service provider.
References:
AppDynamics documentation on Backend Detection:
https://docs.appdynamics.com/21.6/en/application-monitoring/identify-backends


NEW QUESTION # 44
A Performance Analyst is reviewing Business Transactions with an application team. The application team wants to increase the Application Business Transaction limit because it needs visibility into all the different transactions. What should the Performance Analyst do?

Answer: D

Explanation:
The Performance Analyst should first investigate the Business Transactions exceeding the configured limit and determine why so many unique transactions are being registered. Business Transaction limits protect the Controller from excessive metric creation, unnecessary cardinality, and degraded monitoring performance.
A high transaction count is often caused by overly granular transaction naming, dynamic URL segments, request parameters, identifiers, or automatic discovery rules that create a separate Business Transaction for each variation. The analyst should review All Other Traffic, transaction detection rules, naming rules, and the entry points generating excessive registrations. Low-value traffic such as health checks, static resources, or framework-generated requests can be excluded, while related requests can be grouped or split more deliberately through Custom Match Rules.
Increasing the limit without correcting the underlying detection behavior may only postpone the problem and increase Controller resource consumption. The limit should be raised only after the transaction model has been validated and a genuine business requirement remains.
Relevant CAAPA Study Guide topics include Business Transaction Limits, All Other Traffic, Transaction Detection Rules, Custom Match Rules, Exclude Rules, Transaction Naming, and Metric Cardinality Management.


NEW QUESTION # 45
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