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Salesforce Advanced-Administrator Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Process Automation13-15%- Process Builder
  • 1. Processes vs Flows
  • 2. Invocable Actions
- Omnichannel and Einstein Bots
  • 1. Service Channel Configuration
- Workflow Rules and Approval Processes
  • 1. Approval Process Configuration
  • 2. Workflow Actions
Topic 2: Sandbox Management5-7%- Sandbox Types
  • 1. Developer, Developer Pro, Partial Copy, Full Copy
- Sandbox Lifecycle
  • 1. Deployment Methods
  • 2. Data Masking
  • 3. Refresh Schedules
Topic 3: Auditing and Compliance8-10%- Event Monitoring
  • 1. Event Log Files
  • 2. Login Forensics
- Field History Tracking
  • 1. Historical Data Retention
- Setup Audit Trail
  • 1. Tracking Configuration Changes
Topic 4: Content and Collaboration5-7%- Chatter Configuration
  • 1. Feed Tracking
  • 2. Chatter Groups
- Salesforce CRM Content
  • 1. Content Libraries
  • 2. Content Permissions
Topic 5: Platform Basics and Best Practices5-7%- declarative Configuration Limits
  • 1. Governor Limits Awareness
- Salesforce Documentation
  • 1. Implementation Guide Reference
Topic 6: Salesforce Flow15-18%- Flow Builder
  • 1. Screen Flows
  • 2. Autolaunched Flows
  • 3. Scheduled Flows
- Flow Best Practices
  • 1. Performance Optimization
  • 2. Error Handling
- Flow Elements
  • 1. Loop Elements
  • 2. Decision Elements
  • 3. Variables and Resources
  • 4. Collection Sort
Topic 7: Security and Access Control13-15%- Permission Management
  • 1. Custom Permissions
  • 2. Permission Set Groups
  • 3. Permission Sets
- Record Access Configuration
  • 1. Sharing Rules (Owner-based, Criteria-based)
  • 2. Manual Sharing
  • 3. Territory Management
- Field Level Security
  • 1. Read-Only and Editable Fields
  • 2. Profile vs Field Level Security
Topic 8: Reports and Dashboards10-12%- Report Types
  • 1. Custom Report Types
  • 2. Joined Reports
- Dashboard Configuration
  • 1. Dashboard Components
  • 2. Dynamic Dashboards
- Report Formulas and Summaries
  • 1. ROW() and LPAD() Functions
  • 2. Cross Filters
Topic 9: Data Management10-12%- Storage Management
  • 1. Storage Allocation
  • 2. Data Archival Strategies
- Data Quality
  • 1. Matching Rules
  • 2. Duplicate Rules
- Data Import/Export
  • 1. Import Wizard
  • 2. Bulk API
  • 3. Data Loader Operations
Topic 10: Organizational Setup and Management8-10%- Business Unit Management
  • 1. Division-based Data Segregation
- Organization Wide Defaults
  • 1. Role Hierarchy Configuration
  • 2. Default Access Settings
- Company Information Configuration
  • 1. Business Hours
  • 2. Fiscal Years
  • 3. Holiday Calendars

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Salesforce Certified Advanced Administrator Sample Questions (Q71-Q76):

NEW QUESTION # 71
How many versions of any given flow, created with Visual Workflow, can be active at one time?

Answer: D


NEW QUESTION # 72
Ursa Major Solar customers have two levels of support available based on their contracted services. Gold-level customers receive email and chat support with a 2-day response window. Platinum-level customers receive 24/7 phone and chat support with a 2-hour response window.
What should an administrator configure to ensure support agents respond within an appropriate service level?

Answer: C


NEW QUESTION # 73
Cloud Kicks (CK) has a filed called Shoe Type Preference, CK,s product team wants to see a report that groups specific picklist values together into the one of two lists.
What functionality should the administrator use to fulfill the team's request?

Answer: A


NEW QUESTION # 74
Universal container has account status field prospect and customer. Admin wants to automatically change status value from prospect to customer when opportunity is won. Choose 2

Answer: A,D


NEW QUESTION # 75
Cloud Kicks maintains Inventory in a legacy application. Management wants the information to also be available to view and report on in Saiesforce.
Which action should the administrator take to achieve this goal?

Answer: A

Explanation:
To make inventory data from a legacy application available in Salesforce, the administrator can create an external object that maps to the inventory application. An external object is similar to a custom object, except that it maps to data that's stored outside your Salesforce organization. External objects enable users to view and report on external data in Salesforce. References: https://help.salesforce.com/s/articleView?id=sf.
external_object_overview.htm&type=5


NEW QUESTION # 76
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