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Salesforce NP-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Solution Design and Implementation20%- Requirements gathering and solution design
  • 1. Aligning NPSP features with nonprofit needs
  • 2. Declarative vs custom development
- Deployment and change management
  • 1. Testing and deployment strategies
  • 2. Governance and maintenance best practices
Topic 2: Data Management and Quality15%- Duplicate management and data cleaning
  • 1. Data validation and governance
  • 2. Matching rules and deduplication
- Data import and export
  • 1. NPSP Data Import Tool vs Data Loader
  • 2. Bulk data operations
Topic 3: Nonprofit Success Pack Overview and Architecture15%- NPSP core components and data model
  • 1. Household and account models
  • 2. Contact relationships and affiliations
  • 3. NPSP object structure and relationships
- NPSP settings and configuration framework
  • 1. Global settings and customizations
  • 2. Package configuration options
Topic 4: Program and Service Delivery18%- Program Management Module (PMM)
  • 1. Programs, engagements, and services
  • 2. Participant tracking and outcomes
- Case management and client services
  • 1. Nonprofit Cloud Case Management integration
  • 2. Service delivery tracking
Topic 5: Reporting and Analytics5%- NPSP-specific reports and dashboards
  • 1. Household and donor analytics
  • 2. LYBUNT, SYBUNT, and giving reports
Topic 6: Fundraising and Donation Management22%- Donation and payment processing
  • 1. One-time and recurring donations
  • 2. Soft credits and matching gifts
  • 3. Payment gateway integration
- Gift management and acknowledgement
  • 1. Donation lifecycle tracking
  • 2. Receipting and acknowledgement processes

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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions (Q106-Q111):

NEW QUESTION # 106
A nonprofit wants to predict the likelihood of a contact recurring donor.
What should the consultant recommend to meet

Answer: A

Explanation:
To predict the likelihood of a contact becoming a recurring donor, the consultant should implement Einstein for Nonprofits. Here's how:
Enable Einstein for Nonprofits:
Ensure that Einstein Analytics and Discovery are enabled in the Salesforce org.
Navigate to the Einstein for Nonprofits setup and configure the necessary settings.
Configure Prediction Models:
Use Einstein Prediction Builder to create a custom prediction model.
Define the criteria and data points that indicate a high likelihood of recurring donations, such as past donation behavior, engagement levels, and demographic information.
Train and Deploy the Model:
Train the prediction model using historical data.
Deploy the model to start predicting which contacts are likely to become recurring donors.
Utilize Predictions in Fundraising Strategies:
Fundraisers can use the predictions to prioritize outreach and engagement efforts.
Customize communication and engagement plans for high-potential recurring donors.
Einstein for Nonprofits leverages AI and machine learning to provide insights and predictive analytics, helping nonprofits make data-driven decisions to enhance donor engagement and fundraising efforts.
Salesforce Einstein for Nonprofits: Einstein for Nonprofits.
Salesforce Einstein Prediction Builder Guide: Prediction Builder.


NEW QUESTION # 107
The system administrator at a nonprofit wants to use Advanced Mapping for regular data imports of constituent and donation data.
What is an important consideration of Advanced Mapping?

Answer: D

Explanation:
(wrong),b(wrong), a(if d is wrong then a is also wrong),So Option C
https://help.salesforce.com/s/articleView?id=000358792&type=1
When using Advanced Mapping for data imports in Salesforce Nonprofit Success Pack (NPSP), it is essential to understand that the target objects must be NPSP objects. Advanced Mapping is designed specifically to enhance the data import capabilities within NPSP by allowing detailed mapping configurations that align with NPSP's data model.
Key Considerations:
NPSP Specific: Advanced Mapping is tailored for NPSP objects, ensuring that data is correctly mapped and imported into the NPSP-specific fields and objects.
Enhanced Data Import: This feature allows for more precise data import, reducing the likelihood of errors and ensuring data integrity.
Steps for Using Advanced Mapping:
Navigate to NPSP Settings:
Go to NPSP Settings -> Data Import -> Advanced Mapping.
Configure Mapping:
Set up mappings between source data fields and target NPSP object fields.
Ensure that the target fields align with the NPSP data model requirements.
Perform Data Import:
Use the NPSP Data Importer to upload and import the data using the configured mappings.
Salesforce Nonprofit Success Pack Documentation
Salesforce Trailhead: Configure Advanced Mapping for NPSP Data Import


NEW QUESTION # 108
A nonprofit wants to deploy Nonprofit Cloud Case Management into its production org.
Which two prerequisites should be considered prior to installing Case Management?
Choose 2 answers

Answer: A,D

Explanation:
Before installing Nonprofit Cloud Case Management into its production org, a nonprofit should consider the following prerequisites:
Enable My Domain:
My Domain is required for many Salesforce features, including those in Nonprofit Cloud Case Management.
Enabling My Domain allows customization of the Salesforce URL, enhances security, and is a prerequisite for some Salesforce features.
Ensure Appropriate Licenses Are Provisioned:
Nonprofit Cloud Case Management requires specific licenses to be available in the org.
Ensuring that the appropriate licenses are provisioned is crucial for enabling users to access the features and functionalities of Case Management.
Salesforce Nonprofit Cloud Case Management Installation Guide
Salesforce My Domain Documentation


NEW QUESTION # 109
A consultant is implementing Salesforce for a nonprofit client who is inexperienced with Salesforce. The staff wants to assign an NPSP fundraising training module.
Which training resource should the consultant recommend?

Answer: B

Explanation:
For a nonprofit client inexperienced with Salesforce, the best training resource to recommend is Trail Tracker by Trailhead:
Trail Tracker by Trailhead:
Trail Tracker is a Salesforce app that integrates with Trailhead, allowing organizations to assign, track, and manage Trailhead training for their users.
It is specifically designed to help users learn Salesforce through guided, interactive learning paths.
Set Up Trail Tracker:
Install Trail Tracker from the Salesforce AppExchange.
Configure the app to align with your nonprofit's training goals.
Assign Training Modules:
Identify the relevant NPSP fundraising training modules on Trailhead.
Use Trail Tracker to assign these modules to staff members.
Monitor Progress:
Use Trail Tracker dashboards to monitor the progress of staff members as they complete their training modules.
Provide additional support or resources as needed to ensure successful completion.
Salesforce Trailhead and Trail Tracker documentation
CertGod Nonprofit Cloud Consultant guide


NEW QUESTION # 110
The system admin at a nonprofit has set up automated soft credits to grant to the solicitor of each donation. The development director wants a report to show who the solicitor is for each donor.
Which report type does the system admin need to use to create the requested report?

Answer: A

Explanation:
To create a report that shows who the solicitor is for each donor using automated soft credits, the system admin should use the "Opportunities with Partial Soft Credits and Contacts" report type. This report type allows the inclusion of soft credits and the related contacts, making it possible to track the solicitor for each donation.
Steps to Create the Report:
Choose the Report Type:
Navigate to the Reports tab and click "New Report."
Select the "Opportunities with Partial Soft Credits and Contacts" report type.
Customize the Report:
Add the necessary fields to display the solicitor, donor, and relevant opportunity information.
Use filters to refine the data as needed.
Save and Run the Report:
Save the report with an appropriate name and run it to view the results.
Salesforce Nonprofit Success Pack Documentation
Salesforce Trailhead: Create and Customize Reports


NEW QUESTION # 111
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