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>> Latest ISO-14001-Lead-Auditor Practice Questions <<
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NEW QUESTION # 66
A group of 22 Italian restaurants in downtown San Francisco (US) established an EMS following the requirements of ISO 14001. You are performing an internal audit before the fourth certification cycle. The audit plan included an audit of the General Manager (GM) as the last interview before the closing meeting.
During the interview with the GM, you audit clause 10.3 (Continual improvement). The dialogue is as follows.
You: Could you please tell me how did you improve the EMS to enhance environmental performance (Clause
10.3)?
GM: One way to improve the EMS is to improve one or several of its processes. We decided to improve the water-consuming processes in all our branches. We use water in many of our processes (e.g. to wash our kitchens, our cutlery, plates, and glasses, to keep our floors clean). The idea was to review these processes in detail to reduce the amount of water used per customer. Each of the 22 branches sent us their results, we analysed the data and found out that the average water consumption per customer was reduced by 13%; therefore, we improved our environmental performance. We are happy about that.
You: What about the results in each branch?
GM: Have a look at this table:
Analysing this table, what would be your decision related to raising nonconformities to clause 10.3? Select two.
Answer: C,E
NEW QUESTION # 67
You have been nominated as audit team leader for the second recertification to ISO 14001 of ABC, a public transport organisation in a big city. The audit is planned to take place in two months.
The audit program manager asks you to review the answer provided by ABC to a nonconformity raised by another auditor during the last surveillance audit carried out eight months ago.
The nonconformity reads as follows:
*"ABC does not always communicate its relevant environmental requirements to external providers.
Evidence: A two-month contract signed with a new external provider of the maintenance for ABC's buses did not contain any relevant environmental requirements."* Which two would you consider to be the best corrective actions from ABC?
Answer: D,F
Explanation:
The correct answers are A and B.
The nonconformity concerns ABC's failure to communicate relevant environmental requirements to an external provider. This relates mainly to ISO 14001:2015 Clause 8.1 - Operational planning and control, which requires the organisation to ensure that outsourced processes are controlled or influenced and that relevant environmental requirements are communicated to external providers.
A). We revised the contract to add the relevant environmental requirements - Correct This is the immediate correction. The specific contract that caused the nonconformity has been amended so that the maintenance provider receives the relevant environmental requirements.
B). We revised the procurement process - Correct
This is the stronger systemic corrective action. Revising the procurement process helps prevent recurrence by ensuring future contracts or purchasing arrangements include relevant environmental requirements before external providers are approved or work begins.
The other options are less suitable:
C may be useful background work, but it does not directly correct the failure to communicate requirements.
D is only a future discussion, not a completed corrective action.
E may help verify effectiveness later, but it is not the corrective action itself.
F may support implementation, but training alone is weaker than changing the process that allowed the omission.
Therefore, the best corrective actions are A and B.
NEW QUESTION # 68
Which one of the following does not indicate the outcome of a finding in an audit?
Answer: C
Explanation:
In accordance with ISO 19011:2018 (Clause 3.10) and ISO/IEC 17021-1, audit findings are defined as the results of the evaluation of collected audit evidence against audit criteria. Audit findings can indicate either conformity or non-conformity, as well as opportunities for improvement or recommendations.
Option C ( " a minor conformity " ) is correct because it is a contradictio in terminis and not a valid standardized audit term or finding outcome. Management system audit standards categorize findings as conformity, minor non-conformity, major non-conformity, or opportunities for improvement
/recommendations. There is no classification designated as " minor conformity. " Option A is incorrect because " a conformity " directly represents a valid outcome when evidence demonstrates that requirements have been fulfilled. Option B is incorrect because " a recommendation " (or opportunity for improvement) is an accepted outcome generated during evaluation. Option D is incorrect because " a major non-conformity " is a standard categorization indicating a significant failure to fulfill specified ISO 14001 or management system requirements.
References: ISO 19011:2018 Clause 3.10 (Audit findings), Clause 6.4.8 (Generating audit findings), ISO/IEC
17021-1:2015 Clause 9.4.5 (Audit findings), and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Audit Terminology and Grading Findings).
NEW QUESTION # 69
Which two of the following actions are the exclusive responsibility of an audit team leader during all stages of an initial certification audit?
Answer: C,E
Explanation:
The correct answers are C and D .
The audit team leader is responsible for leading and managing the audit process. This includes planning the audit and communicating with the auditee about audit arrangements and logistics , such as timing, site access, availability of personnel, audit schedule, and practical arrangements.
C). Communicating with the auditee regarding the logistics for the audit - Correct The audit team leader normally acts as the main communication link between the audit team and the auditee during audit planning and execution. This includes confirming arrangements, audit timetable, opening and closing meetings, guides, access requirements, and other practical matters.
D). Planning the audit - Correct
The audit team leader is responsible for preparing the audit plan, coordinating audit team activities, assigning audit tasks, and ensuring the audit objectives, scope, and criteria are addressed.
The other options are incorrect:
A). Granting certification to the organisation being audited - Incorrect Certification is granted by the certification body , not by the audit team leader. The audit team provides audit findings and conclusions, but it does not make the independent certification decision.
B). Evaluating the process established by the auditee to identify significant environmental aspects - Incorrect This is an audit activity performed by the audit team as part of assessing ISO 14001 EMS conformity. It is not exclusive to the audit team leader.
E). Defining the duration of the audit - Incorrect
Audit duration is determined by the certification body or audit programme management using applicable certification rules, complexity, size, scope, risks, and environmental aspects. The audit team leader may work within the assigned duration but does not exclusively define it.
F). Sending the report to the accreditation body - Incorrect
The audit report is normally submitted to the certification body/client according to certification procedures.
Accreditation bodies oversee certification bodies; they are not the routine recipient of every audit report from the audit team leader.
Therefore, the two exclusive audit team leader responsibilities are C and D .
NEW QUESTION # 70
An oil organisation has a natural gas treatment plant on land crossed by several small rivers. On one particular day, after heavy rainfall for 48 hours, some of those rivers burst their banks and flooded the water treatment facilities of the plant. The oil-contaminated water reached some scarcely populated areas nearby.
Soon after, an internal audit was carried out to particularly analyse this event that was considered a nonconformity. There were no records of such heavy rainfall in the past 200 years.
Which three of the following actions are 'corrections'?
Answer: B,D,E
NEW QUESTION # 71
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