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Salesforce Slack-Dev-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Core Development (Workflows, Modals, Interactivity)48%- Develop interactive components such as modals and home tabs.
- Handle interactive payloads and events effectively.
- Build and deploy workflows using Workflow Builder and the Slack CLI.
- Integrate Salesforce data with Slack applications.
Topic 2: Tools5%- List some use cases for Slack Developer Tools (SDT).
- Recommend when to use sample code and external resources.
- Explain the purpose and value of Block Kit Builder.
- Recommend when to use the Bolt development framework to build Slack apps.
Topic 3: APIs for Managing Your Slack12%- Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery.
- Recommend when to use an Admin API to automate a Slack workspace or org administration.
- Monitor workspace events with the Audit Logs API.
- Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration.
- Use the SCIM API to manage Slack users and user groups.
Topic 4: Apps in the Slack Platform7%- Identify when to set up a team to collaborate on a Slack app.
- Recommend how to automate and enhance operations on a Slack workspace.
- Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases.
Topic 5: Design for Scale9%- Describe the characteristics of an Enterprise Grid Sandbox.
- Recommend when to add support for channels that are shared externally with Slack Connect.
- Design your app to match the unique platform architecture, features, and roles of Enterprise Grid.
Topic 6: Design for Security19%- Implement the OAuth installation flow.
- Design for security.
- Request the appropriate scopes for your app's use case.
- Identify the steps you could take to make your app communicate securely in Slack.
- Store and retrieve data and tokens safely.
- Request the appropriate tokens for your app's use case.

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Salesforce Certified Slack Developer Sample Questions (Q78-Q83):

NEW QUESTION # 78
Your organization is creating a Slack app to onboard new employees. The app needs to provide resources, answer questions, and guide employees through the onboarding process.
What feature should be utilized for this purpose?

Answer: B

Explanation:
Implement a bot to interactively guide new employees through the onboarding process and provide resources A bot offers a dynamic and interactive way to engage new employees, guiding them through the onboarding process. It can answer questions, provide resources, and offer a personalized experience, making the onboarding process more effective and engaging.
Why not the other options:
*Multiple channels for different topics can be overwhelming for new employees and lack the guided structure a bot can provide.
*While slash commands are useful, they require new employees to know what to look for, which may not be ideal in an onboarding context..
*Relying on shared documents external to Slack doesn't offer the same interactive and integrated experience as a bot within Slack.


NEW QUESTION # 79
When retrieving sensitive data from a database for use in your Slack app, what security measure should be implemented?

Answer: C

Explanation:
Use encrypted channels to retrieve data and decrypt it securely within the app Using encrypted channels to retrieve data and securely decrypting it within the app is essential for maintaining the confidentiality and integrity of sensitive information. This method ensures that data remains protected during transit and access.
Why not the other options:
*Transmitting data without encryption can expose it to interception and compromise security.
*Sharing a common decryption key among team members can lead to security breaches if the key is mishandled or leaked..
*Regularly changing the database password and distributing it via email can be insecure and lead to potential unauthorized access.


NEW QUESTION # 80
You are an automation engineer developing a workflow that will use the webhook trigger in Workflow Builder.
In the code executing your web request, which Content-Type HTTP header should you send with your payload?

Answer: C

Explanation:
application/json is the appropriate Content-Type because Slack webhook-triggered workflows consume structured JSON payloads. When configuring a webhook workflow, Slack allows the workflow creator to define input variables and generates a request body containing corresponding JSON key-value pairs. The external application sends an HTTP POST request to the generated hooks.slack.com/triggers/... endpoint with values matching those defined inputs. JSON is the correct representation because it allows Slack to deserialize individual workflow variables predictably. Slack's webhook-related developer examples likewise show HTTP POST operations with Content-Type: application/json and a JSON body. multipart/form-data is normally appropriate for multipart uploads, not this trigger payload. text/plain would not provide the structured object Slack expects. application/x-www-form-urlencoded is associated with traditional form encoding and some older HTTP integrations, but it is not the format prescribed for the Workflow Builder webhook payload described here. The webhook URL itself must also be protected because possession of the URL can allow an external party to trigger the workflow. This maps directly to Design Your Workflows: Spotlight on Slack's APIs, specifically webhook-triggered workflow automation.


NEW QUESTION # 81
You are designing a Slack app that needs to programmatically send messages to various channels and users.
Which API is best suited for this purpose?

Answer: D

Explanation:
Web API using chat.postMessage The Web API, specifically the chat.postMessage method, is the best choice for sending programmatically generated messages to channels and users. It allows for flexible and direct message sending capabilities.
Why not the other options:
*The Events API is designed for receiving and responding to events within Slack, not for initiating message sending.
*The RTM API, while capable of sending messages, is a legacy method and less efficient compared to the Web API's chat.postMessage method.
*Slash Commands are for creating interactive commands that users can execute in Slack; they are not for sending automated messages.


NEW QUESTION # 82
A project management team wants to improve their workflow in Slack. They need to track project updates and deadlines without leaving Slack.
What is the best approach to achieve this?

Answer: D

Explanation:
Integrate Slack with a project management tool like Asana or Trello Integrating Slack with a project management tool like Asana or Trello allows the team to track updates and deadlines efficiently within Slack. This provides a seamless experience and reduces the need to switch between applications.
Why not the other options:
*Slack reminders are not suitable for comprehensive project management needs.
*Creating a custom app can be resource-intensive and might not offer the same features as established project management tools.
*It requires manual updating and is not efficient for real-time tracking and updates.


NEW QUESTION # 83
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