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Salesforce Plat-Admn-202 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Business Logic and Process Automation: This section of the exam measures the skills of Process Automation Specialists and Salesforce Administrators and covers the key tools Salesforce provides to automate and enforce business logic. It focuses on using formula fields, roll-up summary fields, and validation rules to meet defined requirements. Candidates must also understand approval processes and know how to select the right automation tool to prevent conflicts or errors. The domain emphasizes evaluating business requirements and recommending automation solutions that maintain system stability and accuracy.
Topic 2
  • Salesforce Fundamentals: This section of the exam measures the skills of Salesforce Administrators and Junior Salesforce Consultants and covers the essential concepts needed to understand how Salesforce works at a foundational level. It focuses on recognizing when to use declarative tools versus programmatic customization, determining when AppExchange apps extend org capabilities, and understanding key methods for managing object, record, and field access. It also evaluates your ability to choose the right sharing model based on business needs and to apply reporting tools effectively, including report types and dashboards. Additionally, the domain reviews how to optimize the mobile experience through actions and layouts, and how Chatter can be used to support collaboration.
Topic 3
  • App Deployment: This section of the exam measures the skills of Release Managers and Salesforce Administrators and covers the application lifecycle from planning through deployment. It requires determining the appropriate strategy when working with different sandboxes and managing milestones during development. Candidates must know when to use change sets and how to troubleshoot deployment issues. The section also includes understanding the implications of using unmanaged versus managed packages and selecting the correct deployment plan for various business scenarios.
Topic 4
  • Data Modeling and Management: This section of the exam measures the skills of Data Analysts and Salesforce Administrators and covers the core principles of designing and maintaining Salesforce data structures. It requires selecting the correct data model in various scenarios and understanding relationship types and how they influence reporting, record access, and the user interface. It also tests knowledge of field data types and the operational impact of changing them. The section includes evaluating the use of Schema Builder and understanding the considerations involved in importing and exporting data across internal and external sources.
Topic 5
  • User Interface: This section of the exam measures the skills of Salesforce UI Designers and Lightning App Builders and covers the ways in which Salesforce interfaces can be customized to improve usability. It includes understanding available options for UI customization and demonstrating when to apply custom buttons, links, and actions. The domain also distinguishes between declarative and programmatic methods for incorporating Lightning components in applications, ensuring that the right approach is selected for different user interface needs.

>> Plat-Admn-202 Exam Questions <<

Vce Plat-Admn-202 Format | Plat-Admn-202 Exams Collection

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Salesforce Certified Platform App Builder Sample Questions (Q15-Q20):

NEW QUESTION # 15
At Cloud Kicks when an opportunity close date is delayed by more than 60 days, the Manager and the VP of Sales want to review the change. Which two solutions will meet the requirement? Choose 2 answers

Answer: C,D

Explanation:
The correct answers are A. Build an approval process that requires unanimous approval from the manager and VP of Sales and D. Create a flow that submits the record for an approval process.
The requirement is not just to notify users or block the change. The manager and VP of Sales must review the close-date delay. Salesforce approval processes are designed to automate how records are approved, including approval steps, approvers, and approval/rejection actions.
A is correct because an approval process can route the Opportunity to the manager and VP of Sales for approval. Requiring unanimous approval ensures both reviewers must approve the delayed close date.
D is correct because a record-triggered flow can detect when the Opportunity Close Date changes and is delayed by more than 60 days, then use the Submit for Approval action. Salesforce Flow supports prior-value/change logic in record-triggered flows, and Salesforce documents the Flow Submit for Approval action.
Why others are incorrect:
B is incorrect because a validation rule blocks saving the record. It does not allow manager/VP review.
C is incorrect because a formula field and email alert do not create an approval review process, and the stated logic does not satisfy the approval requirement.


NEW QUESTION # 16
An app builder has downloaded a component from the AppExchange successfully; however, they are unable to add it to the Lightning home page.
Which two reasons can be preventing the app builder from being able to add the custom component?
Choose 2 answers

Answer: A,C

Explanation:
Two reasons that can prevent an app builder from adding a custom component to the Lightning home page are if My Domain is not deployed, or if the component is tagged for record pages instead of home pages. My Domain must be deployed to add custom components to the page with the App Builder, as it enables Lightning components and other features. The component must be tagged for home pages in its configuration file, otherwise it will not show up in the App Builder for home pages


NEW QUESTION # 17
DreamHouse Realty (DR) asks for some improvements in case management. They want to enforce process compliance so that cases are unable to be reverted to an earlier case status, and to ensure that certain fields are required when specific case criteria are met.
Which solution should an app builder implement to meet these requirements?

Answer: D

Explanation:
To ensure process compliance where cases cannot revert to an earlier status and certain fields are required based on specific case criteria, the recommended solution is:
Configure validation rules with help text (A). Validation rules enforce data integrity and business processes by preventing users from saving records if certain conditions are not met. For instance, a validation rule can prevent the status of a case from being changed back to an earlier status and can conditionally require fields based on other field values on the case.
Dependent picklists (B) ensure field values depend on another field's value but do not enforce the inability to revert status. Approval processes (C) are used for step-by-step record approval and are not designed to prevent status reversion or conditionally require fields. Making fields required on the page layout (D) ensures they are always required when accessing the record through that layout but does not enforce conditional requirements based on other criteria.
Reference for creating validation rules in Salesforce:
Validation Rules: https://help.salesforce.com/articleView?id=sf.validation_rules.htm&type=5


NEW QUESTION # 18
Cloud Kicks wants to set up a new opportunity approval process and execute various action items based on the initial submission. Which three action types should an app builder use in the approval process? Choose 3 answers

Answer: A,B,D

Explanation:
The correct answers are A. Task, B. Email Alert, and D. Outbound Message.
In a Salesforce approval process, automated actions can be configured when a record is submitted, approved, rejected, or recalled. Salesforce approval process setup supports workflow action types such as tasks, email alerts, field updates, and outbound messages.
C . Invocable Flow is not one of the classic approval-process action types in this exam context. E. Decision Element is a Flow element, not an approval-process action.


NEW QUESTION # 19
Choose 3 options. Cloud Kicks wants to set up a new opportunity approval process and execute various action items based on the initial submission. Which three action types should an app builder use in the approval process?

Answer: A,C,D

Explanation:
The correct answers are C. Email Alert, D. Task, and E. Outbound Message.
In a standard Salesforce approval process, available approval action types include Email Alerts, Tasks, Field Updates, and Outbound Messages. Since Field Update is not listed in the answer choices, the three valid action types from the options are Email Alert, Task, and Outbound Message. Salesforce documentation identifies approval-process actions around task, email alert, field update, and outbound message automation.
A . Invocable Flow is incorrect because it is not a standard approval-process action type in this exam context.
B . Decision Element is incorrect because Decision is a Flow element, not an approval-process action.


NEW QUESTION # 20
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