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| Section | Objectives |
|---|---|
| Topic 1: Embed agents and AI experiences | - Agent integration
|
| Topic 2: Design intelligent applications with Copilot and natural language | - AI-first application design
|
| Topic 3: Build intelligent applications on Microsoft Power Platform | - Application development
|
| Topic 4: Implement automation and orchestration | - Process automation
|
| Topic 5: Governance and application lifecycle management | - Responsible AI and ALM
|
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74. Frage
Case Study 2 - Fabrikam Inc
Background
Fabrikam Inc. is an energy provider that operates wind and solar farms across multiple countries and regions. The company uses Microsoft Power Platform to manage asset maintenance, technician workflows, and predictive analytics.
Field technicians use canvas apps on mobile devices to capture inspection and repair data.
Operations managers use model-driven apps to monitor asset performance and maintenance history.
The company plans to enhance its platform by introducing AI-driven insights, improving reuse across applications, and establishing a formal application lifecycle management (ALM) strategy.
Current environment
Applications
Field technicians use an outdated mobile app to log maintenance activities and capture asset readings in SharePoint Online.
Operations managers use a model-driven app to review maintenance records and asset performance trends.
Development practices
Developers build and modify applications directly in the production environment.
There is NO structured ALM process.
Solutions are NOT consistently used to package or deploy application components.
Reusable components are inconsistently implemented across apps, leading to duplication.
AI integration
Fabrikam Inc. plans to actively explore generative AI usage as part of the next phase of work.
Business requirement
Application development
The outdated mobile app must be replaced with a new app that supports responsive design principles, provides full control over the UI, and allows technicians to take and upload photos directly from their mobile devices.
The new app for the field technicians requires the name of the technician to be persisted on the home screen only. In addition, work orders must be displayed within a gallery.
All new apps must connect to a scalable, cloud-based relational data store.
Apps must support efficient data entry for technicians in the field.
Reusable UI elements must be implemented to reduce duplication.
AI capabilities
The company requires a generative AI solution to manage customer complaint responses and create custom inspection reports that align to an existing template.
Customer complaint responses must be generated in applications and based on emails being sent to a mailbox.
Custom AI development must be minimized.
Generative AI reusability
Generative AI solutions must accept dynamic inputs to adapt to different scenarios.
Generative AI solutions must be reusable across different Power Platform services.
Extensibility
Custom UI form components must be reusable across applications.
Use of server-side custom code must be minimized where possible.
Technical requirements
Application lifecycle management (ALM)
Separate environments must be used for development, testing, and production.
Solutions must be used to package application components, segmented based on functional areas.
Managed solutions must be deployed to the production environment.
Validation must occur before deployment to production.
Data processing
Aggregated values across related rows must be displayed for reporting.
Calculations must update automatically as new data is entered. Calculation data must be limited to a maximum length of 10.
Issues
Duplicate logic exists across multiple canvas apps.
Developers frequently overwrite changes in production.
Generative AI solutions produce inconsistent outputs due to missing or inconsistent inputs.
Maintenance metrics are not consistently calculated across related rows.
You need to implement the extensibility requirements.
Which two options should you use? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Antwort: D,E
Begründung:
Scenario:
Extensibility
Custom UI form components must be reusable across applications.
Use of server-side custom code must be minimized where possible.
The two features that could be used to meet both requirements are Business rule and Power Apps component framework control.
Business rule: This feature directly aligns with the requirement to minimize server-side custom code. Business rules provide a completely no-code/low-code graphical interface to handle form logic, such as setting column values, showing/hiding fields, and validating data without writing custom scripts or plugins.
Power Apps component framework control (PCF control): This feature directly addresses the requirement for custom UI form components that must be reusable across applications.
Professional developers can create advanced visual UI components (such as sliders, dials, or custom interactive forms) and package them so they can be easily reused multiple times across canvas apps, model-driven apps, and different tables/forms.
Reference:
https://learn.microsoft.com/en-us/power-apps/developer/component-framework/overview
75. Frage
A company uses a Power Automate cloud flow to manage purchase approvals. Purchase orders will always be approved, rejected, or marked as escalated to a manager.
The company has the following requirements:
# Multiple approvers must be included in each approval request.
# Once approved, an email must be sent to the purchasing team that confirms the outcome.
# The flow must not wait for remaining approvers after a decision is reached.
You need to configure the approval.
Which three configurations should you use? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
Antwort: A,C,D
Begründung:
The approval must use Custom Responses - Wait for one response because the possible outcomes are Approved, Rejected, or Escalated. The standard Approve/Reject type cannot represent the required escalation response. Multiple approvers should be entered in a single approval action so the request is distributed consistently while the action completes after the first response, as required. After the approval returns, a Condition evaluates the selected response and sends the correct confirmation email or escalation path.
Creating separate approval actions in parallel would complicate cancellation and could allow several independent outcomes after the business decision has already been reached. The flow should record the responder and outcome and ensure the condition accounts for the exact custom response labels. The AB-410 Study Guide explicitly covers "manage approvals by using cloud flows," "configure cloud flow actions," and conditions. These three settings implement the response model, multi-approver distribution, and post-decision processing without waiting for remaining approvers.
Study Guide reference/topic: "Create cloud flows - Manage approvals." AB-410 Study Guide | Microsoft Learn technical reference
76. Frage
A company maintains a Power Platform solution that includes prompts, cloud flows, and Dataverse components. Multiple development teams are responsible for different features within the solution.
The development teams have the following requirements:
- Teams must develop and update the same features independently.
- Updates must not overwrite changes made by other teams.
- Production deployments must remain controlled and predictable.
You need to recommend an ALM approach that supports independent development and controlled deployment in line with Microsoft best practices.
What should you recommend?
Antwort: C
Begründung:
Isolation prevents overwrites: Giving each team a separate development environment ensures they can build, edit, and test their features independently. It completely eliminates the risk of one team accidentally overwriting or breaking another team's components (like shared Cloud Flows or Dataverse tables) during active development.
Controlled production deployment: Deploying components as managed solutions into the production environment is a strict Microsoft ALM best practice. Managed solutions protect the target environment from unauthorized direct edits and allow for clean, predictable updates and rollbacks.
True parallel development: Segmenting features into individual solutions across isolated environments enables distinct release cadences for each development team.
References:
https://learn.microsoft.com/en-us/power-platform/alm/organize-solutions
77. Frage
A company uses a model-driven app to enforce data quality standards.
The company requires the following app functionality:
- Ensure users enter a value in a specific column when a condition is
met.
- Prevent users from saving the record until they complete the field.
- The solution must be implemented without using code or automation.
You need to configure a business rule to meet the requirements.
What should you do?
Antwort: B
Begründung:
You can satisfy all three requirements using a no-code Business Rule by setting the requirement level to Business Required.
This ensures that once your specific condition evaluates to true, the column becomes mandatory, a red asterisk appears, and the system dynamically prevents the user from saving the record until the field is populated.
Reference:
https://learn.microsoft.com/en-us/power-apps/maker/model-driven-apps/guide-staff-through-common-tasks-processes
78. Frage
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result these questions will not appear on the review screen.
A company integrates external systems into Power Automate by using cloud flows.
The company must connect to external services with different characteristics and determine whether a custom connector is required.
You need to evaluate if a custom connector is necessary to meet the requirements.
Solution: A cloud flow must retrieve data from SharePoint Online lists.
Does the solution meet the goal?
Antwort: B
Begründung:
Correct:
* A cloud flow must integrate with an internal web service that is used across multiple flows and requires reusable actions.
This scenario requires a custom connector. Because it is a proprietary or internal service, Microsoft does not provide a pre-built native bridge. Building a Microsoft Custom Connector wraps the web service's REST/SOAP API into a reusable tool, eliminating the need to repeatedly configure HTTP headers and endpoints across separate flows.
Incorrect:
* A cloud flow must call a REST API by using a one-time HTTP action without reuse across flows.
A custom connector is not necessary here. For single-use or non-reusable integrations, using a generic built-in HTTP action step is the most efficient and fastest choice.
* A cloud flow must retrieve data from Microsoft Dataverse.
Power Automate includes a native, out-of-the-box Microsoft Dataverse connector. There is no need to develop a custom connector for default Power Platform data storage.
* A cloud flow must retrieve data from SharePoint Online lists.
SharePoint Online is fully supported by native Microsoft 365 integrations. You should use the pre- built SharePoint connector instead of creating a custom wrapper.
Reference:
https://alphavima.com/blog/power-apps-custom-connector-rest-api/
79. Frage
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