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Salesforce Plat-UX-102 Exam Syllabus Topics:

SectionObjectives
Topic 1: Intangible Deliverables- Communication and visioning
  • 1. Vision presentation techniques
    • 2. Storytelling for product strategy
      - Stakeholder alignment
      • 1. Cross-functional relationship mapping
        • 2. Stakeholder engagement strategies
          Topic 2: Tools and Artifacts- Co-creation methods
          • 1. Stakeholder workshops
            • 2. Design collaboration techniques
              - Salesforce platform capabilities
              • 1. Feasibility, desirability, viability assessment
                • 2. High-level platform feature mapping
                  Topic 3: Value Design- Strategic direction
                  • 1. Innovation opportunity identification
                    • 2. Business outcome alignment
                      - Challenge framing and problem definition
                      • 1. Understanding organizational dynamics
                        • 2. Defining effective challenge statements

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                          At the PassExamDumps, we strive to provide our customers with updated and real Salesforce Plat-UX-102 exam questions. We are committed to helping our students reach their goals and advance their careers through comprehensive, convenient, and cost-effective Prepare for your Salesforce Certified Platform Strategy Designer (Plat-UX-102) exam preparation material.

                          Salesforce Certified Platform Strategy Designer Sample Questions (Q147-Q152):

                          NEW QUESTION # 147
                          A strategy designer at Cloud Kicks presents an experience narrative to drive stakeholder alignment for a new product vision. In addition to the narrative, what should the designer provide to create alignment?

                          Answer: C

                          Explanation:
                          Combining experience narratives with a clear strategic rationale connects customer benefits with underlying feature requirements. In the Platform Strategy Designer context, this question belongs primarily to Intangible Deliverables. In Intangible Deliverables, the strategy designer creates alignment, trust, shared understanding, ethical awareness, and persuasive communication so that people can make coordinated decisions around the intended future state. Here, The strategic case including a breakdown of features and why they meet audience needs is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Incentives to motivate internal stakeholders to align with the proposed future state focuses attention elsewhere, while A roadmap to minimize miscommunication about milestones in the build process addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
                          Study Guide Topics: Intangible Deliverables
                          Official Salesforce Reference: Alignment as a Strategic Craft - Gain Alignment


                          NEW QUESTION # 148
                          Cloud Kicks has released a wearable device for athletes but struggles to find product market fit. The design team begins an initiative to better understand user needs and improve the device. What should the strategy designer do to engage with internal stakeholders invested in the project?

                          Answer: C

                          Explanation:
                          Defining shared success metrics and maintaining regular progress communication maintains alignment across internal groups. In the Platform Strategy Designer context, this question belongs primarily to Intangible Deliverables. In Intangible Deliverables, the strategy designer creates alignment, trust, shared understanding, ethical awareness, and persuasive communication so that people can make coordinated decisions around the intended future state. Alignment on success gives stakeholders a common decision criterion throughout the project. Without it, each function can optimize for a different outcome; with it, progress updates and trade- offs can be evaluated against a shared definition rather than personal or departmental preference. Here, Align stakeholders on what success for the initiative looks like and communicate progress throughout the project. is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Assign specific tasks to each stakeholder so they each add something important to the project. focuses attention elsewhere, while Survey stakeholders for insights and ideas, as their diverse perspectives are likely to uncover unmet needs. addresses a related concern without providing the same fit to the scenario ' s stated objective.
                          Study Guide Topics: Intangible Deliverables
                          Official Salesforce Reference: Alignment as a Strategic Craft - Gain Alignment


                          NEW QUESTION # 149
                          As part of Cloud Kicks ' new self-service strategy, researchers want to collect personally identifiable information to share in an aggregate format. Which considerations should a strategy designer share?

                          Answer: C

                          Explanation:
                          Designers must ensure compliance with relevant local and international data privacy laws (e.g., GDPR, CCPA) depending on operating jurisdictions. In the Platform Strategy Designer context, this question belongs primarily to Value Design. In Value Design, the strategy designer links validated human needs to business outcomes and external context, then defines measurable signals that show whether the intended value is actually being created. Privacy obligations depend on the jurisdictions, data types, participants, and processing activities involved. Even when results are aggregated, personally identifiable information must be collected, accessed, retained, shared, and protected in accordance with applicable law and governance. Here, Applicable privacy acts is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Globally-accepted privacy act focuses attention elsewhere, while Cookie consent requirements addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
                          Study Guide Topics: Value Design
                          Official Salesforce Reference: Data Privacy - Apply Data Privacy Principles


                          NEW QUESTION # 150
                          Cloud Kicks wants to improve its digital commerce experience because it is losing prominence in the market.
                          What should a strategy designer rely on to get stakeholder buy-in for a redesign?

                          Answer: A


                          NEW QUESTION # 151
                          During requirements discovery for a new mobile app for Cloud Kicks, different business units are proposing conflicting requirements for some of the key use cases. Which methodology should be used to resolve conflicts and promote consensus?

                          Answer: B

                          Explanation:
                          Prioritization matrices objectively evaluate conflicting requirements against standardized criteria to build consensus. In the Platform Strategy Designer context, this question belongs primarily to Tools and Artifacts.
                          In Tools and Artifacts, the key is to select the method, framework, artifact, or Salesforce capability that directly addresses the uncertainty in the scenario and supports an evidence-based decision. Here, Prioritization Matrix is the strongest choice because it most directly matches the outcome, constraint, or decision described in the scenario. The other choices may be useful in a different stage or for a different question, but they do not address the central requirement as directly. Journey Mapping focuses attention elsewhere, while SWOT Analysis addresses a related concern without providing the same fit to the scenario ' s stated objective. That distinction is important on the exam: select the method or capability that resolves the specific uncertainty in the scenario rather than the option that is merely plausible in a broader project.
                          Study Guide Topics: Tools and Artifacts
                          Official Salesforce Reference: Alignment as a Strategic Craft - Make Decisions and Resolve Conflicts


                          NEW QUESTION # 152
                          ......

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