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Salesforce Education-Cloud-Consultant Exam Syllabus Topics:

SectionWeightObjectives
Domain Expertise18%- Explain Education Cloud solutions for K-12 institutions
- Determine solution set for customer requirements: marketing, engagement, recruitment, admissions, student experience, advancement, alumni relations
Integration and Data Management16%- Assess integration requirements and strategies with external systems
- Data migration, quality, governance, and volume management
- Use EDA and data tools effectively
Implementation Strategies and Best Practices18%- Plan, gather requirements, design, build, test, document, deploy, and optimize solutions
- Governance, change management, staffing, deployment, and adoption best practices
Education Cloud Configuration22%- Understand capabilities, features, and compatibility with other Salesforce products
- Install and configure Salesforce Education solutions
- Work with Education Data Architecture (EDA) setup and configuration
Analytics7%- Apply CRM Analytics and reporting solutions for education use cases
- Design and implement reports and dashboards for education stakeholders
Solution Design19%- Design for student lifecycle management
- Evaluate account and contact models, data relationships, and scalability
- Design solutions aligned with educational processes and data models

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Salesforce Certified Education Cloud Consultant Exam Sample Questions (Q210-Q215):

NEW QUESTION # 210
The intellectual Property department at a research university needs to manage the institution's patents. The department does not serve students and has a B2B business process.
Which account mode! should the constant recommend?

Answer: B

Explanation:
The consultant should recommend the Standard account model for the Intellectual Property department, because it allows them to use the standard Account and Contact objects to manage their B2B business process, without creating additional records or relationships. The Household account model and the Administrative account model are designed for managing B2C or educational relationships, not B2B. Reference:
https://powerofus.force.com/s/article/EDA-Account-Model
https://help.salesforce.com/s/articleView?id=sf.account.htm&type=5


NEW QUESTION # 211
A university's marketing department works on email campaigns for advancement. It wants to measure campaign effectiveness, return on investment, and Opportunity conversion using standard Salesforce functionality.
What should the consultant recommend to meet this requirement?

Answer: D


NEW QUESTION # 212
The Alumni Association is interested in using Education Cloud to support its operations. The association track alumni interested board networking activities, and manages fundraising.
Which two Education Cloud considerations should the consultant discuss with the Association?
Choose 2 answers.

Answer: A,B

Explanation:
Explanation
The consultant should discuss with the Association how they can configure Relationships to track alumni connections, and leverage a third-party app to support event management, as two Education Cloud considerations. Relationships is a feature that allows the Association to create and manage connections between Contacts in EDA. Relationships can be used to track various types of connections, such as family, friends, mentors, or board members. A third-party app is an application that provides additional features and solutions for Salesforce. There are many third-party apps on the AppExchange that offer event management capabilities, such as registration pages, ticketing, and agenda-building. The consultant can help the Association choose an app that meets their needs and budget. Using Grants Management to track alumni scholarships, or installing Insights Platform to understand alumni data, are not Education Cloud considerations that the consultant should discuss with the Association. References:
https://powerofus.force.com/s/article/EDA-Relationships
https://appexchange.salesforce.com/appxStore?type=App&keyword=event%20management


NEW QUESTION # 213
A large university has a Career Service Center that provides career advice to current students and alumni.
Staff provide advice ...... the phone, via email and face-to-face. Students and alumni are served on a first come, first served basis and are rarely assigned to a specific advisor.
What should the consultant recommend to meet the requirement?

Answer: C


NEW QUESTION # 214
A customer wants to learn more about Salesforce.org solutions built by the community.
What are two resources a consultant can recommend?
Choose 2 answers.

Answer: B,C

Explanation:
The Power of Us Hub Group: CumulusCI (CCI) and the Power of Us Hub Group: Open Source Commons & Community Sprints are two resources that the consultant can recommend to learn more about Salesforce.org solutions built by the community. CumulusCI is a tool that helps developers build, test, and deploy Salesforce.org solutions using a standardized process. Open Source Commons & Community Sprints are events where community members collaborate on building and improving Salesforce.org solutions. Product Documentation: Is a Pro Bono Project the Right Fit and Product Documentation: Get Started with Open Source Commons are not resources that teach about Salesforce.org solutions built by the community, but rather resources that help customers decide whether to apply for a pro bono project or join the Open Source Commons program. Reference:
https://powerofus.force.com/s/group/0F980000000CjQOCA0/cumulusci-cci
https://powerofus.force.com/s/group/0F980000000CjQSCA0/open-source-commons-community-sprints


NEW QUESTION # 215
......

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