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Apple Apple-Device-Support Exam Syllabus Topics:

TopicDetails
Topic 1
  • Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.
Topic 2
  • Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.
Topic 3
  • Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.
Topic 4
  • Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.
Topic 5
  • iCloud and Continuity: This section of the exam covers describing iCloud and Continuity. It also covers defining the MDM manages Continuity settings and how to troubleshoot Continuity by using Wireless Diagnostics. It covers creating an iCloud backup for a managed iPhone or iPad.
Topic 6
  • Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
Topic 7
  • Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.
Topic 8
  • Managing Device Networking: Connect iPhone, iPad, or Mac to a secure organization Wi-Fi network.
Topic 9
  • Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.

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Apple Device Support Exam Sample Questions (Q26-Q31):

NEW QUESTION # 26
Scenario
You would like to access files stored in iCIoud Drive on your Windows PC at work.
What should you do to access these files on your PC?

Answer: B

Explanation:
To access files stored in iCloud Drive on your Windows PC, you need to download iCloud for Windows and set it up with your Apple ID1. This will allow you to view, add, or remove iCloud Drive files and folders directly on your Windows computer in File Explorer or Windows Explorer2. You can also choose a different location for your iCloud Drive files and folders on your PC2. Downloading iCloud Drive from the Windows App Store or copying the content of iCloud Drive from your Mac to an external drive are not valid options, as they will not sync your files across your devices or let you access them online345. References: 1: Set up iCloud Drive on your Windows computer - Apple Support. 2: View, add, or remove iCloud Drive files in iCloud for Windows - Apple Support. 3: [Step-by-Step] How to Sync iCloud Drive on PC? - MultCloud. 4:
How to Access iCloud Drive on Windows PCs in 3 Easy Ways - MultCloud. 5: How to Access iCloud Drive Files from Windows PC - OS X Daily.


NEW QUESTION # 27
Why are passkeys more secure than passwords?

Answer: C

Explanation:
Passkeys use public-private key pairs synced via iCloud Keychain, making them resistant to phishing as they' re site-specific and not entered manually.
* Option A: Shared secrets aren't the mechanism.
* Option B: Platform exclusivity isn't the reason.
* Option C: XProtect isn't involved.
* Option D: Correct-phishing resistance is key.References: Apple Support - "Use passkeys" (support.
apple.com/HT213305).


NEW QUESTION # 28
Use this image to answer the question.

What does this iPhone Privacy Warning message indicate?

Answer: A

Explanation:
The iPhone Privacy Warning message indicates that the device is using its original MAC address to join the Wi-Fi network, which could allow the network operator or other parties to track the device or profile its online activity. To prevent this, the device can use a different MAC address for each Wi-Fi network, which is called a Private Wi-Fi Address. This feature is enabled by default on devices running iOS 14 or later, but it can be turned off manually or automatically by some networks. To turn on the Private Wi-Fi Address, the user needs to go to Settings > Wi-Fi, tap the info icon next to the network name, and toggle on the Private Wi-Fi Address option. This will generate a new MAC address for the device and rejoin the network. References:
= Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7, Wi-Fi Privacy Warning on an iPhone:
What It Means & What To Do


NEW QUESTION # 29
What should you do in the app's Get Info window if your Mac with Apple silicon doesn't recognize a needed app plug-in when you open the app?

Answer: D


NEW QUESTION # 30
Scenario
You're migrating your Windows PC to a new Mac.
Which software should you download on your Windows PC to aid the migration process?

Answer: C


NEW QUESTION # 31
......

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