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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Data Management and Integration	15%	- Data Quality and Import Tools 1. Data Loader and Import Wizard 2. Duplicate Management
Topic 2: Sales Productivity Features	12%	- Collaboration and Productivity Tools 1. Email Integration and Activity Management
Topic 3: Sales Cloud Data Model and Configuration	15%	- Standard and Custom Objects 1. Lead Conversion Process 2. Account and Contact Relationships
Topic 4: Sales Analytics and Reporting	12%	- Reports and Dashboards 1. Sales Performance Metrics
Topic 5: Lead Management	12%	- Lead Assignment and Routing 1. Lead Scoring and Conversion Rules
Topic 6: Opportunity Management	14%	- Opportunity Lifecycle 1. Products and Price Books 2. Stages and Forecasting
Topic 7: Sales Process Automation	20%	- Sales Processes and Record Types 1. Approval Processes 2. Sales Path and Guidance

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q105-Q110):

NEW QUESTION # 105
Universal Containers wants to be able to assign Cases based on the same criteria they use for Live Agent chats. Which feature should a Consultant recommend?

A. Case Skills-based Assignment Rules
B. Live Agent Queue-based routing
C. Omni-channel Queue-based routing
D. Omni-channel Skills-based routing

Answer: B

NEW QUESTION # 106
Northern Trail Outfitters (NTO) has configured a private sharing model for the following: * Accounts * Opportunities As part of NTO's sales strategy, each sales representative collaborates with the same set of individuals for each opportunity. How should sales representatives be given appropriate access to an opportunity?

A. Enable Chatter and configure a customer Chatter group for the opportunity to allow collaboration on ideas.
B. Enable opportunity team selling and have each sales representative configure his or her default opportunity team.
C. Create a public group for each team and have the sales representatives manually share the opportunity with their respective group.
D. Create a trigger for each sales representative that would automatically share the opportunity with his or her default opportunity team.

Answer: B

NEW QUESTION # 107
CORRECT TEXT
Why would you use a Funnel chart?

Answer:

Explanation:
To
show multiple groupings in an ordered set and to help identify bottlenecks.

NEW QUESTION # 108
Cloud Kicks noticed its data quality has degraded since its initial Sales 'Cloud Hs ion and is working with a co to ip a data management plan. The consultant suggested some best practices for creating, processing, and maintaining data.
Which two areas could be improved by using third-party data enrichment tools?
Choose 2 answers

A. Roles and record ownership
B. Monitoring changes and updates
C. Validation rules
D. Naming and formatting

Answer: B,C

NEW QUESTION # 109
Cloud Kicks has enabled the Einstein Lead Scoring feature and rolled out Sales Cloud Einstein to ptkst users.
The pilot users are unable to view the Lead Score field on me Lead record page.
Which two steps should the consultant take to fix this issue?
Choose 2 answers

A. Add the Lead Score field to the Lead Page layout.
B. Add the Lead Score field to the Lead List View.
C. Assign the Einstein Lead Scoring permission set.
D. Assign the Sales Cloud Einstein permission set.

Answer: A,C

Explanation:
Adding the Lead Score field to the Lead Page layout is a necessary step to fix the issue of pilot users not being able to view the Lead Score field on the Lead record page. The Lead Score field is a standard field that shows how likely a lead is to convert based on Einstein's analysis of historical data and predictive factors. The Lead Score field must be added to the Lead Page layout for users to see it on their lead records. Assigning the Einstein Lead Scoring permission set is another necessary step to fix the issue, as it grants users access to view and use Einstein Lead Scoring features, such as Lead Score, Lead Score Insights, and Lead Score Field History Tracking.

NEW QUESTION # 110
......

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