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Microsoft AB-620 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Test and Manage Agents20-25%- Monitor and manage agent solutions
  • 1. Test and validate agent behavior
  • 2. Manage deployments and environments
  • 3. Monitor agent flows and performance
  • 4. Implement governance and security controls
  • 5. Use Power Platform pipelines and ALM processes
  • 6. Apply responsible AI practices
Topic 2: Integrate and Extend Agents in Copilot Studio40-45%- Integrate agents with enterprise systems
  • 1. Integrate REST APIs and external services
  • 2. Use connectors and custom connectors
  • 3. Configure Azure AI Search and enterprise knowledge sources
  • 4. Integrate with Microsoft Foundry and Azure services
  • 5. Implement Model Context Protocol (MCP)
- Build advanced agent solutions
  • 1. Configure actions and tools
  • 2. Automate computer-use and orchestration scenarios
  • 3. Create agent flows
  • 4. Implement human-in-the-loop workflows
  • 5. Design and implement multi-agent solutions
Topic 3: Plan and Configure Agent Solutions30-35%- Plan agent solutions
  • 1. Evaluate security and governance considerations
  • 2. Plan integration with enterprise systems
  • 3. Plan channels and deployment
  • 4. Plan reusable agent components
  • 5. Design agents for internal or external audiences
  • 6. Plan identity strategy
  • 7. Plan responsible AI strategy

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Microsoft Designing and Building Integrated AI Agent Solutions in Copilot Studio Sample Questions (Q49-Q54):

NEW QUESTION # 49
Drag and Drop Question
A company wants to extend an agent in Copilot Studio by calling an external REST API to retrieve and update data.
To meet the business needs, the REST API must be added following a correct dependency order.
You need to add a REST API to the agent so it can be invoked during conversations.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

Explanation:
Step 1: Add the REST API tool.
In Copilot Studio you start from Tools → Add a tool → New tool → REST API. Nothing else can be configured until the tool object exists in the agent.
Step 2: Configure the API endpoint details.
Supply the base URL, path, HTTP method (GET/POST for "retrieve and update data"), parameters, and request/response schema. This defines what is being called and must come before securing it.
Step 3: Configure authentication for the API
Choose the auth type (API key, OAuth 2.0, none) and its connection details. Auth is bound to the defined endpoint, so it logically follows endpoint definition - you can't attach credentials to a call that hasn't been described yet.
Step 4: Test the API configuration
Validation is always last. Testing requires a complete, authenticated request; only after the tool succeeds in test do you add it to a topic or let the agent invoke it generatively.
Reference:
https://learn.microsoft.com/en-us/microsoft-copilot-studio/agent-extend-action-rest-api
https://learn.microsoft.com/en-us/training/modules/take-action-external-systems-connector-rest-api-tools-copilot-studio/5-add-rest-api-tool


NEW QUESTION # 50
A company is building an agent in Copilot Studio.
The agent must meet the following requirements:
Responses must be grounded in approved internal content.
The agent must be able to retrieve information from configured data sources in a topic.
You need to configure the agent so that topic responses are grounded from custom data sources.
What should you configure?

Answer: E

Explanation:
Comprehensive and Detailed Explanation From Microsoft AB-620 Study Guide: A generative answers node inside the topic is the correct place to retrieve from configured knowledge sources for that specific conversational path. The node can use the user's message as input, search designated sources, and generate a grounded response from the retrieved content. Topic-level sources can override the broader agent-level set, which is useful when the topic must restrict itself to approved data. A custom prompt that merely instructs the model to use company information does not create or enforce a retrieval connection. Increasing the response limit affects length, not grounding. Analytics measures usage after the fact and cannot supply knowledge. Adding SharePoint only at agent level is unnecessarily narrow and would not satisfy the requirement for custom sources configured within the topic. The builder should enable Search only selected sources when strict scoping is required and turn off general knowledge if no ungrounded fallback is allowed. Testing should inspect both the answer and the resource details to confirm that the intended source supplied the evidence. Study Guide alignment: Plan and configure agent solutions > Configure topics > Configure generative answers node; Configure advanced agent responses with custom knowledge sources.


NEW QUESTION # 51
A company uses a primary agent in Copilot Studio to handle user intake.
For some requests, the company wants the primary agent to delegate work to another Copilot Studio agent that already exists.
To meet the business requirements, the solution must support the following capabilities for the connected agent:
* Allow calls from other agents.
* Allow agents to use the connected agent for collaboration.
* Allow agents to invoke the connected agent during conversations.
You need to integrate the existing Copilot Studio agent with the primary agent.
Which configuration should you use for each requirement? To answer, move the appropriate configurations to the correct requirements. You may use each configuration once, more than once, or not at all.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:

An existing Copilot Studio agent must satisfy several prerequisites before another agent can invoke it. First, the connected agent must permit incoming agent-to-agent connections. In the connected agent's settings, Let other agents connect to and use this one must be enabled. This corresponds to configuring connections and allows the agent to receive calls from other agents.
Next, the existing agent must be added to the primary agent. From the primary agent's Agents page, the builder selects Add an agent , chooses Copilot Studio , and selects the required published agent. Adding it establishes the collaboration relationship and makes the connected agent available to the primary agent's orchestration process. Its description should accurately identify its capabilities so the primary agent can determine when delegation is appropriate.
Finally, the connected agent must be published. The primary agent can invoke only the published version during runtime conversations. If the connected agent is subsequently changed, it must be published again before the primary agent can use the updated behavior.
Adding the agent as an indexed knowledge source is incorrect because connected agents perform delegated work; they are not document repositories used for retrieval grounding. Relevant study-guide topics are Configure multi-agent collaboration , Integrate an existing Copilot Studio agent , and Design multi- agent solutions . See Connect to an existing Copilot Studio agent .


NEW QUESTION # 52
Drag and Drop Question
A company is building an agent topic in Copilot Studio. The agent topic uses a generative answers node to respond to user questions based on authorized knowledge sources.
To meet the business needs, the generative answers node must meet the following requirements:
- Use the user's message in the generative answers node.
- Scope the topic node to query only designated data.
- Restrict responses to approved enterprise data.
You need to configure the generative answers node to meet the requirements.
What should you configure for each requirement? To answer, move the appropriate configurations to the correct requirements. You may use each configuration once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Explanation:
Box 1: Select the Activity.Text in the Input field
To use the user's message inside a generative answers node in Microsoft Copilot Studio, map the node's Input field to the System.Activity.Text system variable. This variable captures the exact text of the user's most recent message or trigger phrase.
Box 2: Select Search only selected sources.
To scope a Generative Answers node to query only designated data within a specific topic in Microsoft Copilot Studio, you must use the "Search only selected sources" setting within the node's properties and isolate your knowledge base.
Box 3: Clear Allow the AI to use its own general knowledge
You configure this correctly by unchecking/clearing the "Allow the AI to use its own general knowledge" option.
When configuring a Create generative answers node in Microsoft Copilot Studio, the system handles external versus internal knowledge sources based on specific toggles:
Preventing Hallucinations: Leaving "Allow the AI to use its own general knowledge" enabled allows the large language model (LLM) to fall back on its public training data (e.g., ChatGPT data) when it cannot find answers in your custom sources.
Strict Enterprise Grounding: Turning this setting OFF explicitly mandates that the agent uses only the authorized enterprise repositories (like SharePoint sites, uploaded files, or custom databases) attached to your node or agent. If an answer isn't in those specific sources, the node stops and hands the query off to your fallback or error-handling flows instead of guessing.
Reference:
https://learn.microsoft.com/en-us/microsoft-copilot-studio/nlu-boost-node
https://learn.microsoft.com/en-us/answers/questions/5666256/generative-answers-node-search-only-selected-sourc


NEW QUESTION # 53
You need to evaluate whether the current configuration decisions for the Blue Yonder Copilot agent comply with the company's security and governance policies.
Which compliance status should you assign to each configuration decision? To answer, move the appropriate compliance statuses to the correct configuration decisions. You may use each compliance status once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:


NEW QUESTION # 54
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