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Salesforce Slack-Admn-201 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Security15%- Monitor and audit workspace activity
- Manage DLP (Data Loss Prevention) and retention policies
- Configure security policies and compliance settings
- Enable multi-factor authentication (MFA)
- Configure domain and IP restrictions
Topic 2: Channel & User Group Administration28%- Configure channel management policies
- Manage user groups and channel permissions
- Manage default channels and required channels
- Convert public channels to private channels
- Implement channel naming conventions and best practices
Topic 3: App Administration10%- Understand Slack Connect for inter-organization collaboration
- Manage app approvals and app directory
- Manage integrations and workflows
- Configure app permissions and settings
Topic 4: Workspace Administration9%- Configure workspace-level and org-level policies
- Manage workspace settings and configurations
- Understand Enterprise Grid organization vs single workspace
Topic 5: Fundamentals9%- Navigate the Slack Admin console
- Differentiate between Slack plans and features
- Understand Slack roles and responsibilities
Topic 6: Enabling Slack Success15%- Use analytics and reporting to measure engagement
- Drive organizational collaboration and productivity
- Create help channels for user support
- Promote best practices and user adoption
Topic 7: User Lifecycle Management14%- Manage user roles and admin roles
- Configure single sign-on (SSO) and identity management
- Configure user provisioning and deprovisioning
- Handle user onboarding and offboarding

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Salesforce Certified Slack Administrator Sample Questions (Q149-Q154):

NEW QUESTION # 149
You're an Org Admin for your Slack Enterprise Grid org.
Three departments must collaborate while maintaining access controls.
How should users be onboarded into discrete workspaces while maintaining access limits?

Answer: D

Explanation:
Slack guidance for secure workspace onboarding states:
"Connecting IdP groups to workspaces allows for automatic membership management based on department or role, ensuring compliance and security." Manual workflows (A) and self-management options (B, D) are insecure for a regulated environment like financial services.
(Reference: Slack Administration Study Guide - Using IdP Groups for Workspace Management)
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NEW QUESTION # 150
What are two reasons why a company would be interested in using SAML single sign-on (SSO) to authenticate its users on Slack?
(Select the TWO best answers.)

Answer: B,C

Explanation:
SAML SSO provides:
"Organizations with more control over their authentication policies, including password requirements, session durations, and login behaviors."
"Employees can use their existing login credentials for all applications, including Slack, through SSO integration with the identity provider." Option B is wrong because SSO depends on having an IdP in the first place. Option C is incorrect because SSO is available only on certain Slack paid plans (not all). Option E refers to Enterprise Key Management (EKM), not SSO.
(Reference: Slack Administration Study Guide - Single Sign-On (SSO) Benefits)
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NEW QUESTION # 151
Your company uses a popular online tool to help monitor inventory in the warehouse. You need to get reports from the tool into Slack by the end of the week.
As a Slack admin, what is the first thing you should do? (Select the best answer.)

Answer: D

Explanation:
Slack recommends:
"First search the Slack App Directory to check for an existing integration with the third-party tool before building or customizing anything." This saves time, ensures reliability, and simplifies deployment if an official app already exists.
(Reference: Slack Administration Study Guide - Managing App Integrations)
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NEW QUESTION # 152
Your organization is busy with quarterly account and financial planning. Many conversations are happening in Slack across all departments in various channels.
In which situation is it best for an existing public channel to be converted to a private channel?

Answer: C

Explanation:
Slack recommends converting public channels to private when:
"Sensitive or confidential information (e.g., financial results, M&A activity) begins to be discussed and needs to be restricted to a limited group." Quarterly earnings (D) are sensitive, non-public information, justifying the need for a private channel.
Options A and B refer to comfort and tone but not confidentiality. Option C relates to relevance, not security.
(Reference: Slack Administration Study Guide - Channel Privacy and Confidential Conversations)
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NEW QUESTION # 153
You're an Org Admin at a security-conscious financial services company. You're rolling out Enterprise Mobility Management (EMM) across the organization.
Leadership asks if it is possible to require guests to use the Slack for EMM app.
How should you respond to this request?
(Select the best answer.)

Answer: A

Explanation:
Slack's documentation on EMM policies specifies:
"Enterprise Mobility Management (EMM) requirements apply only to full members of your Slack organization. Guest accounts (Single-Channel or Multi-Channel Guests) are not required to use the Slack for EMM app." Thus, guests are exempt from EMM enforcement. Options B and C incorrectly state guests can be controlled via EMM. D is unrelated.
(Reference: Slack Administration Study Guide - EMM and Guest Account Behavior)


NEW QUESTION # 154
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