Exam Dumps MB-240 Provider, MB-240 Test Study Guide

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Skills measured

Manage work orders (15-20%)
Manage inventory and purchasing (5-10%)
Implement Connected Field Service (10-15%)

Microsoft MB-240: Microsoft Dynamics 365 Field Service Functional Consultant exam is designed for individuals who are proficient in implementing, managing, and supporting Microsoft Dynamics 365 Field Service solutions. Microsoft Dynamics 365 Field Service Functional Consultant certification exam is intended for functional consultants who work with customers and develop solutions for their businesses.

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Microsoft MB-240 exam covers a wide range of topics including configuring field service, managing work orders, managing resources, managing inventory and purchasing, and managing contracts and agreements. MB-240 Exam also covers other related areas like configuring customer service, configuring service level agreements, and configuring universal resource scheduling.

Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q15-Q20):

NEW QUESTION # 15
One of your Microsoft Dynamics 365 customers is an existing user of Microsoft Power Pages for their clients and partners. They want to enable the Field Service feature in the portal to allow their clients to track technicians and book an appointment from the portal.
You need to provide a recommendation about the Field Service customer experience portal.
What should you recommend?

A. Deploy the Field Service customer portal as a standalone experience.
B. Select the Customer Self-service portal template to deploy the Field Service customer experience portal.
C. Select the Partner portal template to deploy the Field Service customer experience portal.
D. Deploy the Field Service customer experience package with any portal.

Answer: A

NEW QUESTION # 16
You are a Dynamics 365 for Field Service consultant.
One of your Dynamics 365 customers wants to decrease the number of repair appointments by sending fewertechnicians onsite.
You need to provide a recommendation of which solution your customer should use to achieve their request.
What should you recommend?

A. Azure IoT Hub
B. Connected Field Service
C. Crew Scheduling
D. Dynamics 365 for Field Service

Answer: B

NEW QUESTION # 17
The ability to work offline with a mobile device is key requirement for your customer. You need to ensure entities and fields are available for offline use. What should you do?

A. Once the system configuration is correctly set up. add the Offline Security role to the user who needs offline access.
B. Access the Offline Profile from the Mobile section in Customizations.
C. Access the Microsoft Power Platform admin center to make changes in the Mobile Configuration section for Offline functionality.
D. Create a new mobile offline profile for initial use.

Answer: D

NEW QUESTION # 18
You monitor a specific piece of equipment by using Connected Field Service. You need to add several components to the piece of equipment.
What should you do?

A. Create a new product. Add a unit group and define the units.
B. On the Active Customer Assets screen, click New.
C. From an existing product, click Add New Adjustment Product.
D. From an existing asset, click See records associated with this view, then click Connect.

Answer: D

Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/connected- field-service

NEW QUESTION # 19
You have the Universal Resource Scheduling (URS) security role.
Your organization creates a custom entity. The records for the entity need to be scheduled to resources.
You need to enable the new entity to be scheduled. You select the entity that needs to be enabled and need to continue the set up process.
Which four actions should you perform next, in sequence, to achieve the goal? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

Answer:

Explanation:

1 - Create new Booking Relationship.
2 - Create a new Requirement Relationship.
3 - Publish Customization.
4 - Update the Booking Setup Metadata information.

NEW QUESTION # 20
......

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