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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

Section	Weight	Objectives
Actions and Treatments	12%	- Present offers on web channels - Define outbound actions - Manage customer actions
Channels	10%	- Email and third-party integration - Multi-channel delivery - Real-time containers
Decision Strategies	15%	- Predictive analytics integration - Design and test decision strategies - Adaptive models
Engagement Policies	15%	- Build engagement strategies - Design and manage customer journeys - Define engagement policies
Contact Policy and Volume Constraints	13%	- Prevent action overexposure - Control outbound exposure - Set volume limits
Next-Best-Action Concepts	12%	- Optimize customer value in contact center - One-to-one customer engagement - Always-on outbound essentials - Customer engagement blueprint - Optimize Next-Best-Action strategy - Define starting population
AI and Arbitration	8%	- Business levers for ranking - AI-driven prioritization - Action arbitration logic
Business Agility in 1:1 Engagement	15%	- Pega GenAI for content and operations - Operational workflows - Change management

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Free PDF 2026 Pegasystems Latest PEGACPDC25V1: Certified Pega Decisioning Consultant 25 Braindump Pdf

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Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q15-Q20):

NEW QUESTION # 15
An NBA Specialist Is configuring the engagement policy for a new loan offer and wants to validate the policy. What is the best way for the NBA Specialist to validate the engagement policy?

A. By deploying the offer to a small group of customers
B. By testing the policy with a test customer
C. By reviewing the business requirements document
D. By reviewing the strategy simulation results

Answer: B

NEW QUESTION # 16
U+ Bank decides to introduce a credit cards group by leveraging the Next-Best-Action capability of Pega Customer Decision Hub. The bank wants to present the credit card offers through inbound and outbound channels based on the following criteria:
1. Customers must be above the age of 18 to qualify for credit card offers.
2. The site offers credit cards only if customers do not explicitly opt-out of any direct marketing for credit cards.
3. The Platinum Card, one of the credit card offers, is suitable for customers with debt-to-income ratio < 45.As a decisioning architect, how do you implement this requirement? In the Answer Area, select the correct engagement policy for each criterion.

Answer:

Explanation:
A close-up of words AI-generated content may be incorrect.

NEW QUESTION # 17
U+ Bank, a retail bank, is currently presenting a cashback offer on its website.
Currently, only the customers who satisfy the following engagement policy conditions receive the cashback offer:
While continuing cross-selling on the web, the bank now wants to present the cashback offer through a new channel, SMS. The bank also wants to update the suitability condition by lowering the threshold of the debt- to-income ratio from 48 to 45.
As a business user, what are the two tasks that you define to update the cashback offer? (Choose Two)

A. Edit the engagement policy.
B. Edit an existing treatment.
C. Add a new treatment.
D. Remove existing treatment.
E. Edit the action details.

Answer: A,E

Explanation:
To update the cashback offer, you need to edit the engagement policy and the action details. Editing the engagement policy allows you to add a new channel (SMS) and update the suitability condition (lowering the debt-to-income ratio). Editing the action details allows you to specify the treatment for each channel (web and SMS). Verified References: [Pega Decisioning Consultant | Pega Academy]

NEW QUESTION # 18
A mortgage company defines a new suppression policy to limit promotional emails for home loan offers. The policy is complete, but it must be applied to all to home loan actions. The implementation team must associate this policy with the appropriate business structure.
Where should the team associate the contact policy to apply it to home loan promotions?

A. The Designer settings to modify global suppression rules for home loan action group.
B. The Constraints tab to edit customer contact limits for email channels.
C. The Contact policy configuration to update outcome tracking preferences only.
D. The Engagement policy tab to apply the policy to home loan action group.

Answer: D

NEW QUESTION # 19
U+ Bank has recently implemented Pega Customer Decision Hub. As a first step, the bank went live with the contact center to improve customer engagement. Now, U+ Bank wants to extend its customer engagement through the web channel. As a decisioning architect, you have created the new set of actions, the corresponding treatments, and defined a new trigger in the Next-Best-Action Designer for the new web channel.
What else do you configure for the new treatments to be present in the next-best-action recommendations?

A. No need to do anything. The strategy is auto-generated.
B. Create a channel strategy specifically for web.
C. Change the generated decision strategy.
D. Modify the Next-Best-Action Framework strategy to cater to the new web channel.

Answer: A

Explanation:
When you create a new trigger in the Next-Best-Action Designer, Pega Customer Decision Hub automatically generates a decision strategy for that trigger and channel. You do not need to create or modify any strategies manually. Verified Reference: Pega Academy - Decisioning Consultant - Creating triggers

NEW QUESTION # 20
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