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Apple Apple-Device-Support Exam Overview:

Certification Vendor:Apple
Exam Name:Apple Device Support Exam
Exam Number:SUP-2025
Passing Score:75%
Related Certifications:Apple Certified Support Professional
Real Exam Qty:Approximately 80
Exam Format:Multiple Choice (Single Select), Multiple Choice (Multiple Select)
Exam Price:$149 USD
Available Languages:English
Exam Duration:120 minutes
Certificate Validity Period:Not officially specified
Sample Questions:Apple Apple-Device-Support Sample Questions
Exam Way:Online proctored exam through Pearson VUE.
Pre Condition:No formal prerequisites. Apple recommends hands-on experience supporting iPhone, iPad, and Mac devices and completing the free Apple Device Support training.
Official Syllabus URL:https://training.apple.com/certification

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New Apple Apple-Device-Support Practice Materials, Latest Apple-Device-Support Exam Pattern

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Apple Apple-Device-Support Exam Syllabus Topics:

TopicDetails
Topic 1
  • Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
Topic 2
  • Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.
Topic 3
  • Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.
Topic 4
  • Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.
Topic 5
  • Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.
Topic 6
  • Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.
Topic 7
  • Managing Device Networking: Connect iPhone, iPad, or Mac to a secure organization Wi-Fi network.
Topic 8
  • Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.
Topic 9
  • Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.
Topic 10
  • iCloud and Continuity: This section of the exam covers describing iCloud and Continuity. It also covers defining the MDM manages Continuity settings and how to troubleshoot Continuity by using Wireless Diagnostics. It covers creating an iCloud backup for a managed iPhone or iPad.
Topic 11
  • Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.

Apple Device Support Exam Sample Questions (Q145-Q150):

NEW QUESTION # 145
Which troubleshooting steps should you follow if Quick Start does NOT automatically discover the other device?

Answer: A

Explanation:
Quick Start is a feature that allows you to set up your new iOS device automatically using your current iOS device. To use Quick Start, both devices need to be running iOS 11 or later, have Bluetooth turned on, and be placed near each other. If Quick Start does not automatically discover the other device, it could be due to a temporary glitch or a network issue. Restarting both devices can help resolve the problem and allow Quick Start to work properly. References: Use Quick Start to transfer data to a new iPhone or iPad - Apple Support, iPhone Quick Start Not Working? Here Are Fixes - iMobie, Fix iPhone Quick Start Not Working: 6 Troubleshooting Tips - OS X Daily


NEW QUESTION # 146
Which two features do you need to set up passkeys on Apple devices? (Select two.)

Answer: A,C

Explanation:
Passkeys (passwordless authentication) require:
* B:Two-factor authenticationfor Apple Account security.
* D:iCloud Keychainto store and sync passkeys across devices.
* Option A: App-Specific Passwords are for third-party apps, not passkeys.
* Option C: Legacy Contact is for data inheritance, unrelated.
* Option E: Account Recovery aids access but isn't required.References: Apple Support - "Use passkeys to sign in" (support.apple.com/HT213305).


NEW QUESTION # 147
Match the macOS library resources listed on the left to the descriptions on the right by dragging responses to the correct target areas. Responses may be used once, more than once, or not at all.

Answer:

Explanation:


NEW QUESTION # 148
Use this image to answer the question.

What should you do if you forgot your passcode and your iPhone is disabled?

Answer: A


NEW QUESTION # 149
When developers submit Mac apps for distribution outside the App Store, Apple ________.

Answer: A

Explanation:
Apple Notarization is a malware-scanning service for Mac software distributed outside the Mac App Store.
Developers submit their software to Apple, which scans it for known malicious content. If no known malware is detected and the submission satisfies the notarization process, Apple issues a notarization ticket. Developers can staple that ticket to the application so Gatekeeper can verify the notarization even when the Mac is offline. Therefore, option C is correct. A revocation ticket is different: Apple can issue one when software is later identified as malicious. Apple does not require all Mac applications to be distributed exclusively through the Mac App Store. Developer ID signing, Notarization, Gatekeeper, and XProtect collectively allow trusted applications to be distributed securely outside the App Store.


NEW QUESTION # 150
......

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