Exam 220-1202 Answers & 220-1202 Test Engine

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CompTIA 220-1202 Exam Syllabus Topics:

SectionWeightObjectives
Security28%- Threat prevention
  • 1. Detect and remove malware
  • 2. Prevent phishing and social engineering
  • 3. Secure end-user devices
- Security best practices
  • 1. Apply least privilege principles
  • 2. Implement physical security measures
  • 3. Perform data destruction and disposal
- Security fundamentals
  • 1. Configure wireless security
  • 2. Implement authentication and access controls
  • 3. Apply encryption technologies
Operating Systems28%- File systems and maintenance
  • 1. Configure backup and recovery
  • 2. Manage file systems and permissions
  • 3. Perform OS updates and upgrades
- OS installation and configuration
  • 1. Configure macOS and Linux
  • 2. Manage mobile operating systems
  • 3. Install and configure Windows
- Windows tools and utilities
  • 1. Use Command Prompt and PowerShell
  • 2. Use Task Manager and Device Manager
  • 3. Manage disks and partitions
Software Troubleshooting23%- Operating system troubleshooting
  • 1. Troubleshoot performance problems
  • 2. Fix application and driver errors
  • 3. Resolve boot and startup issues
- Security-related troubleshooting
  • 1. Identify malware symptoms
  • 2. Recover compromised systems
  • 3. Resolve unauthorized access issues
- Mobile and application troubleshooting
  • 1. Fix application crashes and freezes
  • 2. Resolve connectivity problems
  • 3. Troubleshoot mobile OS issues
Operational Procedures21%- Documentation and professionalism
  • 1. Maintain accurate documentation
  • 2. Use professional communication skills
  • 3. Follow change management procedures
- Safety and compliance
  • 1. Handle hazardous materials properly
  • 2. Understand environmental impacts
  • 3. Follow workplace safety procedures
- Backup and disaster recovery
  • 1. Implement backup strategies
  • 2. Verify data integrity
  • 3. Perform disaster recovery procedures

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CompTIA A+ Certification Exam: Core 2 Sample Questions (Q181-Q186):

NEW QUESTION # 181
A developer needs to isolate a testing VM in a Type 1 hypervisor from the other guests. Which of the following does the administrator need to use to accomplish this task?

Answer: D

Explanation:
A sandbox provides an isolated environment within the hypervisor where a virtual machine can run independently without affecting other guests, ensuring safe testing and containment.


NEW QUESTION # 182
An administrator is investigating a zero-day vulnerability on a core system. If the vulnerability is not patched, the negative impact to business could be significant. The vendor has released a patch, but it requires downtime to deploy. Which of the following actions should the administrator take?

Answer: A

Explanation:
An emergency change is appropriate when a critical vulnerability poses significant business risk and must be addressed immediately, even if downtime is required.


NEW QUESTION # 183
A technician wants to prevent electrical damage while disassembling a device. The technician turns off the device. Which of the following should the technician do next?

Answer: B

Explanation:
Connecting a wrist strap to a grounded metal frame ensures the technician is properly grounded, preventing electrostatic discharge that could damage internal components during disassembly.


NEW QUESTION # 184
A user reports getting a BSOD (Blue Screen of Death) error on their computer at least twice a day. Which of the following should the technician use to determine the cause?

Answer: A

Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Event Viewer is the primary tool used to investigate system-level errors and logs, including BSODs. When a BSOD occurs, Windows logs the error codes and associated system behavior under "System" logs in Event Viewer. This allows the technician to review crash events, identify error codes (e.g., STOP codes), and pinpoint hardware or driver issues.
B: Performance Monitor is used for real-time performance tracking and trend analysis, not crash logs.
C: System Information displays system specs but not crash logs or events.
D: Device Manager shows device status and driver issues but doesn't retain error logs related to BSODs.
Reference:
CompTIA A+ 220-1102 Objective 3.1: Given a scenario, troubleshoot common Windows OS problems.
Study Guide Section: Troubleshooting BSODs using Event Viewer and system logs


NEW QUESTION # 185
A customer brings a recently purchased laptop back to the store. The customer states that the laptop is defective and requests a new unit. The service representative identifies that the laptop was damaged by liquid.
Which of the following should the service representative most likely do first?

Answer: B

Explanation:
The correct answer is C because the representative should first verify what the warranty covers and then handle the customer professionally by reviewing available repair or replacement options. Liquid damage is commonly treated differently from normal product defects. The Mike Meyers/Mark Soper material explains that liquid contact indicators are often used so a carrier or manufacturer can determine whether water damage is covered or refused under warranty. The All-in-One Exam Guide also states that technicians should offer repair or replacement options as needed and allow the customer to decide among valid options. CompTIA's Core 2 objectives include setting expectations, communicating status, offering repair/replacement options, and providing proper documentation. Therefore, automatically replacing the laptop is not appropriate, but immediately declining or escalating to legal/manufacturer support is premature unless the warranty or store policy requires it.


NEW QUESTION # 186
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