Exam ADM-201 Syllabus & ADM-201 Valid Test Forum

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Salesforce ADM-201 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Salesforce Mobile App and Lightning Experience	6%	- Navigation and UI Customization - Salesforce Mobile App Configuration - Lightning Experience Features
Topic 2: Activity Management and Chatter	4%	- Chatter Groups and Feeds - Chatter Best Practices - Tasks and Events
Topic 3: Service Cloud Applications	10%	- Web-to-Case and Email-to-Case - Service Contracts - Service Cloud Features - Omni-Channel - Cases and Entitlements
Topic 4: User Setup	8%	- User Creation and Management - User Licenses - Permission Sets - Role Hierarchy - Profile Configuration - Delegated Authentication
Topic 5: Data Management	10%	- Duplicate Rules and Matching Rules - Data Export - Data Loader - Data Import Wizard - Data Quality Best Practices
Topic 6: Standard and Custom Objects	8%	- Standard Object Overview - Object Relationships (Lookup, Master-Detail) - Custom Object Creation - Roll-up Summary Fields
Topic 7: Workflow and Process Automation	17%	- Workflow Actions (Email Alerts, Field Updates, Tasks, Outbound Messages) - Flows (Screen Flows, Autolaunched Flows) - Approval Processes - Process Builder - Workflow Rules
Topic 8: Reports and Dashboards	11%	- Report Builder - Dashboard Components - Joined Reports - Summary Reports and Matrix Reports - Scheduling Reports - Report Types
Topic 9: Sales Cloud Applications	10%	- Products, Price Books, and Quotes - Account and Contact Management - Forecasting - Sales Cloud Features - Opportunity Management
Topic 10: Organization Setup	4%	- Company Information - Lightning Experience vs Classic - Currency Management - User Interface - Fiscal Year
Topic 11: Security and Access	12%	- Login Hours and IP Ranges - Record Access (OWD, Sharing Rules) - Object-Level Permissions - Salesforce Shield - Field-Level Security

>> Exam ADM-201 Syllabus <<

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Salesforce Certified Administrator Sample Questions (Q50-Q55):

NEW QUESTION # 50
All Salesforce users at Universal Containers are using the predefined actions. Several new actions have been created for different departments and are waiting to be assigned to the users in these departments.
Where does a System Administrator override the predefined actions, create a new customized set of actions, and assign the new customized action layout?

A. Record Types
B. Permission Sets
C. Publisher Layouts
D. Global Actions

Answer: C

Explanation:
Section: Volume J
Explanation/Reference: https://developer.salesforce.com/forums/?id=9060G0000005V4ZQAU

NEW QUESTION # 51
Universal Containers has two sales teams, Sales team A and Sales team B. Each team has their own role in the role hierarchy. Both roles are subordinates of the same Manager role.
How Should the administrator share records owned by sales team A with Sales team B?

A. Use Manual sharing
B. Owner based sharing
C. Hierarchical sharing
D. Criteria based sharing

Answer: D

NEW QUESTION # 52
Universal Containers (UC) has a Web-to-Case form on its Lightning Customer Community. UC wants to separate Cases into the following product categories: Corrugated Paper, Plastic, Fiberboard, and Metal. UC has added a picklist field to store this data.
How can the Case be automatically placed in the correct queue upon submission?

A. Create Record Types for each picklist value and a Business Process to move each Case to the correct Queue/
B. Create Record Types for each picklist value and assign to each product team's profile.
C. Create an Escalation Rule entry for each picklist value and set to zero minutes.
D. Create Assignment Rules based on the picklist values to move Cases to a Queue.

Answer: D

Explanation:
Section: Volume J

NEW QUESTION # 53
Mass Mail Contacts option doesn't appear under the Tools section in the Contacts tab, what could have caused this?

A. The user Role is insufficient to view this tool
B. Mass mail is not enabled for the profile.
C. Mass mail is not checked in FLS
D. Email is unchecked for that profile in FLS
E. This is a bug and must be escalated

Answer: B,D

NEW QUESTION # 54
Cloud Kicks has asked the administrator to test a new screen flow that create contacts.
What are two key components of testing the flow?
Choose 2 answers

A. Set Up a flow interview to test the flow.
B. Use Debug to test the flow in Flow Builder.
C. Test the flow in a sandbox.
D. Run the flow using it to create contacts.

Answer: C,D

NEW QUESTION # 55
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