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In addition to the CIS-ITSM Certification Exam, ServiceNow offers a range of other certifications related to different aspects of the platform, including IT operations management, security operations, and HR service delivery. These certifications provide IT professionals with the opportunity to specialize in specific areas of the ServiceNow platform and demonstrate their expertise to potential employers.

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Pass CIS-ITSM Test & CIS-ITSM Guide

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To appear for the CIS-ITSM certification exam, the candidate must have prior experience in configuring and implementing ITSM solutions on the ServiceNow platform. Certified Implementation Specialist - IT Service Management certification is suitable for ITSM consultants, administrators, developers, and architects who work with ServiceNow ITSM modules. CIS-ITSM exam consists of 60 multiple-choice questions and has a time limit of 90 minutes. The passing score for the exam is 70%, and the certification is valid for two years.

The CIS-ITSM Certification provides numerous benefits to both individuals and organizations. For individuals, the certification demonstrates their expertise in ITSM and ServiceNow implementation, which can lead to career advancement and increased job opportunities. For organizations, the certification ensures that their employees have the necessary skills to effectively implement and manage ServiceNow ITSM solutions, leading to improved efficiency and productivity.

ServiceNow Certified Implementation Specialist - IT Service Management Sample Questions (Q25-Q30):

NEW QUESTION # 25
Change Management uses the workflow engine by default to facilitate approvals and processing for each type of Change, including Emergency, Normal, and Standard.

A. True
B. False

Answer: A

Explanation:
Explanation
The Change lifecycle is driven by workflows. The workflow conditions are based on the Type of Change.

NEW QUESTION # 26
Which of the following is NOT a valid option in the Type field in the Catalog Client Script form?

A. onLoad
B. onSubmit
C. onClick
D. onChange

Answer: C

NEW QUESTION # 27
Once the change request's state changes to "Review", the user should fill the mandatory fields in the review form.

A. False
B. True

Answer: A

Explanation:
Explanation
There's no review form. This can be implemented as custom functionality since post-implementation review varies from customer to another.

NEW QUESTION # 28
In the baseline platform configuration for an Emergency Change, __________ is required before a Change can be scheduled.

A. Configuration Item identified
B. Justification, Change Plan, Test Plan, and Execute Plan
C. Peer Approval
D. CAB Approval

Answer: D

NEW QUESTION # 29
A user with role catalog_admin can manage user criteria.

A. True
B. False

Answer: A

Explanation:
Explanation
Because the role catalog_admin includes the role user_criteria_admin, users with role catalog_admin role can manage user criteria.

NEW QUESTION # 30
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