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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Health Cloud Accredited Professional |
| Exam Number: | Health-Cloud-Accredited-Professional |
| Related Certifications: | Salesforce Health Cloud Accredited Professional |
| Exam Format: | Multiple choice, Multiple select |
| Passing Score: | 65% |
| Exam Duration: | 90 minutes |
| Exam Price: | USD 150 |
| Real Exam Qty: | 60 |
| Certificate Validity Period: | 2 years |
| Available Languages: | English |
| Sample Questions: | Salesforce Health-Cloud-Accredited-Professional Sample Questions |
| Exam Way: | Online proctored or at a testing center |
| Pre Condition: | Salesforce Administrator credential recommended |
| Official Syllabus URL: | https://trailhead.salesforce.com/help?article=Salesforce-Health-Cloud-Accredited-Professional-Exam-Guide |
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Salesforce Health Cloud Accredited Professional certification is ideal for healthcare IT professionals, consultants, and developers who are looking to expand their knowledge and skills in Salesforce Health Cloud. It is a globally recognized certification that demonstrates a deep understanding of the Health Cloud platform and the ability to implement it effectively. With this certification, professionals can prove their expertise to potential employers and clients, and differentiate themselves in a competitive job market.
Salesforce Health Cloud platform is a comprehensive solution designed to help healthcare organizations manage patient data and improve patient outcomes. It provides a unified view of patient data, enabling healthcare providers to make informed decisions about patient care. The platform also helps healthcare providers to manage patient engagement, care coordination, and analytics. To ensure that healthcare organizations can fully leverage the capabilities of the Health Cloud platform, it is essential to have professionals who are adept at configuring and managing the platform.
NEW QUESTION # 105
While not every component or attribute within Hearth Cloud is customizable, which three of the following components are customizable within Health Cloud? (Choose three.)
Answer: A,D,E
NEW QUESTION # 106
Bloomington Caregivers is implementing Health Cloud for managing the healthcare data of children under the age of 13.
Which three considerations should the company take into account to ensure compliance with the Children's Online Privacy Protection Act (COPPA)?
Choose 3 answers
Answer: B,D,E
Explanation:
To comply with the Children's Online Privacy Protection Act (COPPA) while implementing Salesforce Health Cloud for managing the data of children under 13, Bloomington Caregivers must consider the following:
* Requirement:
* COPPA mandates that companies take reasonable measures to secure children's personal information against unauthorized access or disclosure.
* Implementation in Health Cloud:
* Use Salesforce's robust security features, such as Shield Platform Encryption, two-factor authentication, and role-based access controls, to safeguard sensitive data.
* Requirement:
* Personal data of children must be encrypted during storage (at rest) and transmission (in transit) to prevent unauthorized access.
* Implementation in Health Cloud:
* Use Salesforce Shield for platform encryption, ensuring compliance with data protection standards.
* Enable HTTPS for secure communication channels and encrypt sensitive fields like names, addresses, and medical records.
* Requirement:
* Organizations must obtain verifiable consent from parents or guardians before collecting or storing any personal information about children under 13.
* Implementation in Health Cloud:
* Implement custom workflows or forms to capture and log parental consent.
* Use audit tracking to document consent for regulatory compliance.
* Partner Compliance (Option D):
* While ensuring partners adhere to COPPA is important, it is not explicitly required by the healthcare organization itself under COPPA.
* Disclosing Privacy Policies (Option E):
* Disclosing policies is essential, but it is part of obtaining parental consent (Option C).
References:
Salesforce Shield Platform Encryption
COPPA Compliance Guidelines
NEW QUESTION # 107
How should a consultant at a large provider system model a patient in Health Cloud?
Answer: C
Explanation:
In Salesforce Health Cloud, modeling patients effectively is crucial for maintaining accurate and comprehensive healthcare records. For large provider systems, the recommended approach is to utilize Person Accounts to represent individual patients.
Understanding Person Accounts:
A Person Account in Salesforce is a special type of account that combines the characteristics of both an Account and a Contact into a single record. This structure is particularly beneficial in healthcare settings where the patient is both the individual receiving care (Contact) and the primary account holder (Account).
Advantages of Using Person Accounts in Health Cloud:
Unified Patient Representation:
Person Accounts provide a consolidated view of patient information, eliminating the need to manage separate Account and Contact records for the same individual.
Alignment with Healthcare Data Models:
Salesforce Health Cloud's data model is designed to work seamlessly with Person Accounts, ensuring compatibility with healthcare standards like FHIR (Fast Healthcare Interoperability Resources). This alignment facilitates interoperability with Electronic Health Record (EHR) systems and other healthcare applications.
Enhanced Data Management:
With Person Accounts, healthcare providers can efficiently manage patient demographics, contact information, medical history, and other critical data within a single record, streamlining administrative processes and improving data accuracy.
Implementation Considerations:
Enabling Person Accounts:
Person Accounts must be enabled in your Salesforce org. This process is irreversible and should be carefully planned. Consult Salesforce documentation and consider involving a Salesforce administrator or consultant to ensure proper setup.
Data Migration:
If transitioning from a system that uses separate Account and Contact records, plan for data migration to consolidate existing patient records into Person Accounts.
Customization and Integration:
Ensure that customizations and integrations within your Salesforce org are compatible with Person Accounts. Some third-party applications may require adjustments to work effectively with this data model.
Reference:
Patient Resource Mapping: Salesforce Health Cloud maps the FHIR Patient resource to Person Accounts, reinforcing the suitability of Person Accounts for patient representation.
Salesforce Developers
Clinical Data Model: Salesforce's Clinical Data Model aligns with FHIR standards and supports the use of Person Accounts for patient data management.
Salesforce Developers
By leveraging Person Accounts, large provider systems can achieve a streamlined and standardized approach to patient data management within Salesforce Health Cloud, enhancing care coordination and supporting interoperability across healthcare platforms.
NEW QUESTION # 108
Which two actions should be completed by health cloud admin in order to leverage the health cloud utilization management capabilities?
Answer: A,C
Explanation:
According to the Salesforce documentation3, to leverage the health cloud utilization management capabilities, you need to install the health cloud managed package and the health cloud care request extensions managed package. The health cloud managed package contains the core objects, fields, tabs, apps, components, and more that are required for health cloud functionality. The health cloud care request extensions managed package contains additional objects, fields, tabs, apps, components, and more that are specific to utilization management3.
Reference and details below.
NEW QUESTION # 109
Which three of the following features are included with a Health Cloud License?
Answer: A,B,E
Explanation:
According to the Health Cloud Data Model Developer Guide, Surveys, Intelligent Document Automation, and Care Coordination (Patient Services) are three features that are included with a Health Cloud License. Surveys allow you to create and send surveys to patients and providers to collect feedback and data. Intelligent Document Automation allows you to digitize your document management processes and extract data from documents using artificial intelligence. Care Coordination (Patient Services) allows you to manage patient care across multiple care plans and teams. EHR Mulesoft Templates and Intelligent Form Reader with Amazon Textract are not features that are included with a Health Cloud License.
NEW QUESTION # 110
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