Apple Apple-Device-Support Exam Questions - Easy Way To Prepare [2026]

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Apple Apple-Device-Support Exam Syllabus Topics:

TopicDetails
Topic 1
  • Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.
Topic 2
  • Identifying Mac User Accounts: This section of the exam covers identifying and locating default folders for a local account on a Mac.
Topic 3
  • Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.
Topic 4
  • Managing Device Networking: Connect iPhone, iPad, or Mac to a secure organization Wi-Fi network.
Topic 5
  • Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.
Topic 6
  • Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
Topic 7
  • Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.
Topic 8
  • iCloud and Continuity: This section of the exam covers describing iCloud and Continuity. It also covers defining the MDM manages Continuity settings and how to troubleshoot Continuity by using Wireless Diagnostics. It covers creating an iCloud backup for a managed iPhone or iPad.
Topic 9
  • Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.
Topic 10
  • Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.
Topic 11
  • Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.
Topic 12
  • Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.

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Apple Device Support Exam Sample Questions (Q222-Q227):

NEW QUESTION # 222
Which VPN protocols can you manually configure in macOS System Settings?

Answer: A

Explanation:
According to the Apple Support website, you can manually configure a VPN connection on your Mac by choosing one of the following VPN protocols: L2TP over IPSec, Cisco IPSec, or IKEv2. L2TP (Layer 2 Tunneling Protocol) is an extension of PPTP (Point-to-Point Tunneling Protocol) used by internet service providers to enable a VPN over the internet. IPSec (Internet Protocol Security) is a set of security protocols.
IKEv2 (Internet Key Exchange) is a protocol that sets up a security association in IPSec. The other options, SSTP, Wireguard, and OpenVPN, are not supported by macOS System Settings, and require third-party software to use. References: 1 Set up a VPN connection on Mac - Apple Support


NEW QUESTION # 223
Where can you view the amount of memory that apps are using?

Answer: C

Explanation:
On a Mac,Activity Monitoris the primary tool for monitoring system resource usage, including the amount of memory (RAM) consumed by individual apps. Found in Applications > Utilities, it provides a real-time view under the "Memory" tab, showing memory usage in megabytes or gigabytes per app, along with system-wide statistics.
* Option A (Console) logs system events and errors but doesn't display memory usage.
* Option B (Apple Diagnostics) tests hardware integrity, not runtime memory stats.
* Option C (System Information) offers hardware and software details (e.g., total RAM) but not per-app memory usage.
* Option D (Activity Monitor) is correct and widely used for this purpose.This functionality remains consistent in macOS up to 2025. Refer to Apple's "Use Activity Monitor on your Mac" (support.apple.
com/HT201464) for details.


NEW QUESTION # 224
How can you enlarge the view on your Mac using an accessibility feature?

Answer: D

Explanation:
The Zoom accessibility feature on macOS enlarges the screen view, making content larger for better visibility. Found in System Settings > Accessibility > Zoom , it offers options like full-screen zoom, picture- in-picture, or split-screen magnification, activated via keyboard shortcuts (e.g., Option-Command-8) or a trackpad gesture.
* Option A (Increase Transparency) adjusts UI clarity, not size.
* Option B (Zoom) is the correct feature for screen enlargement.
* Option C (Assistive Touch) is an iOS feature, not macOS.
* Option D (Magnifier) exists on iOS/iPadOS, not as a distinct macOS feature (Zoom serves this purpose). Details are in Apple's " Use Zoom on your Mac " (support.apple.com/HT210978).


NEW QUESTION # 225
You install software that contains a system extension on a Mac. An alert appears. What should you do?

Answer: C

Explanation:
A system extension alert requires user approval in System Settings > Privacy & Security . After installation, macOS prompts to allow the extension; selecting "Allow" (and sometimes restarting) enables it if signed by the developer.
* Option A: Safe Mode disables extensions; Control Center doesn't manage them.
* Option B: System Information doesn't notarize extensions.
* Option C: Migration Assistant isn't for updates.
References: Apple Support - " If a system extension won't load " (support.apple.com/HT210999).


NEW QUESTION # 226
Select two.
What methods can you use to lock notes in the Notes app?

Answer: B,D

Explanation:
In the Notes app, you can lock notes to protect your sensitive information. You can access your locked notes using your device passcode or a custom password. If you have multiple Notes accounts, you choose the locking method for each account (for example, your iCloud account). You can also use Face ID or Touch ID to access your locked notes, if you enable this option in the settings. To lock notes with a custom password, you need to go to Settings > Notes > Password, choose an account, and tap Use Custom Password. To lock notes with Face ID, you need to go to Settings > Notes > Password, choose an account, and turn on Face ID.
To lock or unlock a note, you need to tap the More button and then tap the Lock icon. You can also lock orunlock all notes in the Notes app by tapping the Lock icon in the bottom toolbar. References: Lock your notes on iPhone - Apple Support, How to Lock Your Secrets in the Notes App (and Why You Should) - Lifehacker


NEW QUESTION # 227
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