Managing-Human-Capital Exam Success - 100% Real Questions Pool

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WGU Managing-Human-Capital Exam Syllabus Topics:

SectionObjectives
Legal and Regulatory Requirements- Employment Laws
  • 1. Equal Employment Opportunity
  • 2. Labor Relations
  • 3. Workplace Safety
  • 4. Workplace Discrimination
The Role of Human Resource Management in Business- Organizational Culture
  • 1. Leadership Development
  • 2. Diversity and Inclusion
  • 3. Ethics in HRM
  • 4. Global HRM
Employee Relations and Workplace Safety- Workplace Management
  • 1. Conflict Resolution
  • 2. Health and Safety Programs
  • 3. Employee Engagement
  • 4. Risk Management
Performance Management and Compensation- Performance Systems
  • 1. Employee Motivation
  • 2. Benefits Administration
  • 3. Compensation Strategies
  • 4. Performance Appraisal
Analyzing Work and Human Resource Planning- Workforce Planning
  • 1. Recruitment and Selection
  • 2. Job Analysis
  • 3. Staffing Strategies
  • 4. Succession Planning
Strategic Human Resource Management- HRM and Organizational Strategy
  • 1. Business Strategy Alignment
  • 2. Human Resource Management Functions
  • 3. Organizational Performance
  • 4. Competitive Advantage
Training and Employee Development- Employee Growth
  • 1. Performance Improvement
  • 2. Training Programs
  • 3. Coaching and Mentoring
  • 4. Career Development

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WGU Managing Human Capital C202 Sample Questions (Q57-Q62):

NEW QUESTION # 57
What is a human resource management (HRM) strategy for enhancing employee engagement?

Answer: B

Explanation:
Enhancing employee engagement is a central goal of strategic human resource management. According toHuman Resource Management, 16th Editionby Gary Dessler, one of the most effective HRM strategies for improving engagement isproviding open and transparent communicationbetween management and employees.
Dessler explains that open communication builds trust, clarifies expectations, and helps employees understand how their roles contribute to organizational success. When employees feel informed and heard, they are more likely to be committed, motivated, and willing to contribute discretionary effort. Communication also supports psychological contracts by aligning employee expectations with organizational realities.
While improving benefits or recruitment investments can support engagement indirectly, they do not address the ongoing relationship between employees and management. Lowering education requirements does not contribute to engagement and may negatively affect performance. Therefore, fostering open communication is a direct and effective HRM strategy for enhancing engagement.
Source:
Gary Dessler,Human Resource Management, 16th Edition, Chapter on Strategic HRM and Employee Engagement


NEW QUESTION # 58
A hiring manager researched a job applicant s social media history and discovered a post from the applicant about a family member being diagnosed with Parkinson disease. The hiring manager decided not to hire the applicant based on this discovery.
Which law did the hiring manager violate?

Answer: A

Explanation:
The Genetic Information Nondiscrimination Act (GINA) of 2008 also covers situations where genetic information is inadvertently obtained, such as through social media. It prohibits employers from using genetic information in making employment decisions, including hiring, firing, job assignments, and promotions. The hiring manager's decision not to hire the applicant based on a social media post about a family member's diagnosis with Parkinson's disease constitutes a violation of GINA.
Genetic Information Nondiscrimination Act of 2008, U.S. Equal Employment Opportunity Commission (EEOC) website


NEW QUESTION # 59
Why do employees who exhibit continuance commitment choose to remain employed with an organization?

Answer: D

Explanation:
Organizational commitment is commonly categorized into affective, continuance, and normative commitment. According toHuman Resource Management, 16th Editionby Gary Dessler,continuance commitmentrefers to an employee's attachment to an organization based on theperceived costs associated with leaving, rather than emotional attachment or moral obligation.
Employees with continuance commitment remain because they believe leaving would result in significant economic or social losses, such as loss of salary, benefits, retirement plans, seniority, or difficulty finding comparable employment. Dessler explains that this type of commitment is calculated and cost-based; employees stay not because they want to or feel they ought to, but because they feel they have to.
Close relationships and strong identification with organizational values reflect affective commitment, while moral or ethical obligation reflects normative commitment. Since the question specifically refers to continuance commitment, the correct explanation is theperceived economic or social costs of leaving.
Source:
Gary Dessler,Human Resource Management, 16th Edition, Chapter on Employee Engagement and Organizational Commitment


NEW QUESTION # 60
How can an employee handbook assist employees?

Answer: B

Explanation:
An employee handbook can assist employees by communicating the company's policies against discrimination. It serves as a reference document that outlines the company's expectations, policies, and procedures, including those related to anti-discrimination, thus helping employees understand their rights and obligations.
References:
* Managing Human Capital Textbook
* SHRM (Society for Human Resource Management) guidelines on employee handbooks


NEW QUESTION # 61
Which legislation was established for federal contractors to take proactive steps in affirmative action within their workforces?

Answer: A

Explanation:
* Executive Order 11246: Signed by President Lyndon B. Johnson in 1965, this order requires federal contractors to take affirmative action to ensure that equal opportunity is provided in all aspects of their employment.
* Affirmative Action Plans: Contractors must develop and implement affirmative action plans to promote diversity and eliminate discrimination based on race, color, religion, sex, sexual orientation, gender identity, or national origin.
* Enforcement: The Office of Federal Contract Compliance Programs (OFCCP) enforces these requirements and conducts compliance evaluations to ensure adherence.
* Impact on Federal Contractors: This legislation has significantly impacted hiring practices and policies within organizations that do business with the federal government, promoting a more diverse and equitable workforce.
References:
* Executive Order 11246, Office of Federal Contract Compliance Programs (OFCCP)
* U.S. Department of Labor, Affirmative Action Overview


NEW QUESTION # 62
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