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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

SectionWeightObjectives
Salesforce Configuration25%- Implement automation
  • 1. Process Builder
  • 2. Flow Builder
  • 3. Approval processes
- Set up Sales Cloud features
  • 1. Set up Salesforce Engage
  • 2. Configure Einstein Activity Capture
  • 3. Configure lead scoring
- Configure reporting and dashboards
  • 1. Standard and custom reports
  • 2. Dashboard components
  • 3. Custom report types
Migration & Data Management10%- Data quality management
  • 1. Duplicate rules
  • 2. Matching rules
- Data migration strategy
  • 1. Data mapping
  • 2. Data validation rules
  • 3. Data loader configuration
Analytics & Insights10%- Configure analytics features
  • 1. Sales Cloud Einstein features
  • 2. Einstein Analytics basics
  • 3. Forecasting configuration
- KPI measurement
  • 1. Report on business outcomes
  • 2. Define success metrics
Integration & Optimization15%- Integration requirements
  • 1. Calendar integration
  • 2. Email integration
  • 3. Third-party integrations
- Performance optimization
  • 1. Lightning Experience optimization
  • 2. Salesforce Mobile app configuration
- Ongoing support and maintenance
  • 1. Release management
  • 2. User adoption monitoring
Planning & Solution Design25%- Design Sales Cloud solution
  • 1. Design account and contact management
  • 2. Design opportunity management
  • 3. Design lead management process
- Define data model requirements
  • 1. Record types and page layouts
  • 2. Field-level security
  • 3. Custom objects design
- Design user adoption strategy
  • 1. Training requirements
  • 2. Change management
Customer Discovery15%- Determine the scope and business objectives
  • 1. Identify key stakeholders
  • 2. Assess current business processes
  • 3. Define business requirements
- Conduct discovery sessions
  • 1. Document pain points and challenges
  • 2. Capture success criteria
  • 3. Understand sales methodology

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最新的 Salesforce Cloud Consultant Sales-Cloud-Consultant 免費考試真題 (Q149-Q154):

問題 #149
A Campaign Call-Down report justifies the spend on programs; helps to know who to target for future
campaigns; shows the relations to sales data, lead data, and analysis of campaigns; and reflects how customer
community interacts and how it affects sales. Who would benefit most from the idea that this report helps to
know who to target for future campaigns?

答案：C


問題 #150
One business unit at Universal Containers has been using Service Cloud for several years. While migrating another business unit to the platform, a System Administrator incorrectly imported 200,000 case records, which created significant data corruption to existing records. The most recent data backup available is more than 90 days old. Which option should the Consultant recommend?

答案：A


問題 #151
Universal Containers compensates its sales team based on their achievement of the company's sales revenue goals. The sates ops team needs to track the sales reps' performance against these goals.
How should the consultant meet the requirement?

答案：C

解題說明：
Sales quotas are the revenue or quantity goals that are assigned to users, teams, or territories for a specific time period. Quotas can be configured manually or imported from a CSV file, and they can be viewed and edited on the Quotas page or on reports. Quota attainment is the percentage of quota achieved by a user, team, or territory for a given period. Quota attainment can be compared with forecast amounts on the forecast page or on reports, to track the sales team's performance against their goals.


問題 #152
What is the capability of Chatter Groups? Choose 2 answers

答案：C,D


問題 #153
What should you keep in mind when designing a solution to improve Sales Rep productivity? (Select all that
apply)

答案：A,B


問題 #154
......

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