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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Contact Policy and Volume Constraints	13%	- Control outbound exposure - Prevent action overexposure - Set volume limits
Topic 2: Business Agility in 1:1 Engagement	15%	- Change management - Pega GenAI for content and operations - Operational workflows
Topic 3: Next-Best-Action Concepts	12%	- Optimize Next-Best-Action strategy - Customer engagement blueprint - Always-on outbound essentials - Optimize customer value in contact center - Define starting population - One-to-one customer engagement
Topic 4: Channels	10%	- Multi-channel delivery - Real-time containers - Email and third-party integration
Topic 5: Decision Strategies	15%	- Design and test decision strategies - Predictive analytics integration - Adaptive models
Topic 6: AI and Arbitration	8%	- AI-driven prioritization - Business levers for ranking - Action arbitration logic
Topic 7: Actions and Treatments	12%	- Define outbound actions - Manage customer actions - Present offers on web channels
Topic 8: Engagement Policies	15%	- Define engagement policies - Design and manage customer journeys - Build engagement strategies

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PEGACPDC25V1 Exam Study Questions & PEGACPDC25V1 Vce Training Material & PEGACPDC25V1 Latest Pdf Vce

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Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q96-Q101):

NEW QUESTION # 96
You are the decisioning architect on an Al-powered one-to-one customer engagement implementation project.
You are asked to design the next-best-action prioritization expression that balances the customer needs with the business objectives.
What factor do you consider in the prioritization expression?

A. Offer relevancy
B. Predicted customer behavior
C. Offer eligibility
D. Customer contact policy

Answer: B

Explanation:
The prioritization expression is a formula that calculates the priority score of each offer for each customer, based on various factors that reflect the customer needs and the business objectives. One of the most important factors is the predicted customer behavior, which is measured by the propensity. The propensity is a value that indicates how likely a customer is to accept an offer, based on their attributes and behaviors. The propensity is calculated by using predictive analytics models that learn from historical data and feedback. The higher the propensity, the higher the priority score, making the offer more relevant and valuable for the customer. Verified References: [Pega Decisioning Consultant | Pega Academy]

NEW QUESTION # 97
As shown in the following figure, decision strategy contains 'Green Label' and 'Black Label' Proposition components that point to the "Set Printing Cost' Set Property component that uses 'BaseCost' and "LetterCount." The configuration of the Prioritize component selects the lowest cost. What is the role of the Set Property component in the following decision strategy?

A. To calculate the printing cost for each of the actions.
B. To import the printing cost property into the strategy.
C. To filter actions based on the printing cost.
D. To create a new strategy property.

Answer: A

NEW QUESTION # 98
You are a decisioning architect on a next-best-action project and are responsible for designing and implementing decision strategies. Select each component on the leftand drag it to the correct requirement on the right.

Answer:

Explanation:

NEW QUESTION # 99
A revision manager needs to deploy changes from the business operations environment to production. The NBA Specialist has completed all build tasks and validated the generated artifacts. The team lead has promoted the change request to the revision manager for deployment processing.
Which step should you take to push the changes to production?

A. Create a new change request to specifically address the deployment step
B. Access Revision Management in Pega Customer Decision Hub portal, review the change request, and push to deployment
C. Deploy the change request to production before closing It in 1:1 Operations Manager
D. Return the change request to the NBA Specialist for integration testing

Answer: B

NEW QUESTION # 100
U+ Bank, a retail bank, is cross-selling on the web by showing various credit card offers to its customers.
The bank wants to introduce a new offer in the Business Operations Environment. Place the steps in the correct order of implementation.

Answer:

Explanation:
A screenshot of a computer AI-generated content may be incorrect.

NEW QUESTION # 101
......

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