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Salesforce Health-Cloud-Accredited-Professional Exam Syllabus Topics:

SectionObjectives
Topic 1: Care Coordination and Care Plans- Care plan creation and lifecycle management
- Care team collaboration and task management
Topic 2: Integration and Interoperability- Integration with EHR systems and external healthcare systems
- Use of APIs and healthcare data exchange standards (e.g., HL7/FHIR concepts)
Topic 3: Health Cloud Fundamentals- Core Health Cloud features and capabilities
- Healthcare industry concepts and use cases for Health Cloud
Topic 4: Reporting and Analytics- Healthcare reporting and dashboards
- Tracking outcomes and operational insights
Topic 5: Security, Compliance, and Privacy- HIPAA-related considerations in Salesforce Health Cloud
- Data access controls, sharing models, and consent management
Topic 6: Data Model and Patient / Member Management- Person accounts, contacts, and care team structures
- Patient / member data organization and relationships

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Salesforce Health Cloud Accredited Professional Sample Questions (Q37-Q42):

NEW QUESTION # 37
A provider's office wants to verify a patient's insurance plan information and coverage when they call into the call center to book an appointment.
Which capability should a consultant leverage to address this requirement?

Answer: D

Explanation:
Step 1: Requirement Analysis
* The provider's office needs toverify a patient's insurance plan information and coveragewhen a patient calls to book an appointment.
* This means checking whether the patient's insurance is active, what services are covered, and any applicable copays or eligibility details.
Step 2: Health Cloud Out-of-the-Box Capability
Benefits Eligibility and Verificationis the dedicated Health Cloud capability that allows provider offices and payers toverify a patient's insurance coverage, eligibility, and benefit details in real time, either through integration with payers or using Health Cloud workflows.
Extract:
"Health Cloud offers Benefits Eligibility and Verification, enabling providers and payers to confirm a patient' s plan information and coverage eligibility, reducing the risk of denied claims and improving the patient experience." Administer Health Cloud - Benefits Eligibility and Verification Step 3: Review of Options
* A. Benefits Eligibility and Verification:Directly addresses insurance plan and coverage verification.
* B. Intelligent Appointment Management:For scheduling, not insurance verification.
* C. Utilization Management:For prior authorizations and care request reviews.
* D. Identity Verification:For confirming patient identity, not insurance coverage.


NEW QUESTION # 38
A sales Representative wants to request a Rep-to-Rep Transfer. What two paths are available to request the transfer? (Choose two)

Answer: B,C

Explanation:
According to the Salesforce documentation1, there are two ways to request a rep-to-rep transfer in Health Cloud:
When creating an order authorization for a visit, you can request a transfer from another rep's inventory location by selecting the Transfer option in the Product Selection screen1.
To request a transfer from a specific inventory location, you can navigate to Products, select the product you want to transfer, and then click Request Transfer in the Related list1.


NEW QUESTION # 39
A MedTech company needs to manage its run rate business to ensure contract compliance for its customers.
Which two features of Health Cloud should a consultant recommend the company use?
Choose 2 answers

Answer: A,B


NEW QUESTION # 40
Which two fields are optional when creating a new Care plan task? (Choose Two)

Answer: B,C

Explanation:
Goal and Problem (D) are optional fields when creating a new Care plan task. Status (A) and Task Owner (E) are required fields when creating a new Care plan task. Due Date (B) is not a field on Care plan task, but rather on Task object.


NEW QUESTION # 41
A client wants to store data for patient's smartwatch to display within the Remote Monitoring charts. What .... This information in

Answer: D


NEW QUESTION # 42
......

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