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質問 # 228
Which of the following processes is must at the end of each project phase to determine the completeness of the project work and to gain the customer's acceptance to move the project forward?
正解：B
解説：
A phase gate review is a process that must be performed at the end of each project phase to determine the completeness of the project work and to gain the customer's acceptance to move the project forward. A phase gate review is also known as a stage gate review, a milestone review, or a toll gate review. The purpose of a phase gate review is to evaluate the project's performance, risks, issues, deliverables, and alignment with the business objectives and requirements. A phase gate review also provides an opportunity to decide whether to continue, modify, or terminate the project based on the current status and expected outcomes. References:
* CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, page 47
* CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, page 47
* CERTIFIED BUSINESS ANALYSIS PROFESSIONAL, page 6
* Business Analysis Professional Resources | IIBA, under Standards, Regulations, and Best Practices
質問 # 229
An online stock trading system is under implementation.
Which of the following events can be considered as a trigger for re-prioritization?
正解：A
質問 # 230
You are preparing a business case for your organization to determine the justification of the costs of the solution in relation to benefits the solutions will bring the organization. You need four inputs to complete this process.
Which one of the following is not an input that will help you write the business case?
正解：B
質問 # 231
A national branch of a global company is struggling to improve business processes of its Public and Government Affairs (PGA) department. To work with external stakeholders effectively, PGA employees need to collect, manage, and exchange a vast amount of information. Complex cases involve collaboration of many employees from different departments. The ability to share information and to coordinate corresponding activities is crucial for the company's growth plans. Their current tools and practices do not serve the purpose well. The existing system, which was deployed a couple of years ago, has only a few active users. The majority of PGA employees avoid using it because the system is hard to use and lacks needed functionality.
Consequently, available information is mostly unstructured and stored either locally or on a shared network drive. Some of the information exists only in a paper form.
The branch's PGA head, who sponsors the project, wants to implement a configurable solution that two other branches successfully deployed several months ago. Both deployments were done by three solution consultants, who will be available to assist in the project. They will be responsible for tailoring the solution to PGA needs, as well as for training the PGA staff. With their help, the sponsor plans to complete the project in approximately three months.
The solution consultants reside in another country 7 hours ahead of the rest of the project team. They will be available part-time, but are planning two one-week long trips to the PGA central office to conduct initial training and to participate in the final deployment of the system into production. The consultants, in turn, expect a business analyst (BA) to assist in collecting necessary data and defining customization requirements.
The solution consultants have composed a set of as-is solution documents. A spreadsheet contains a catalog of brief definitions of all requirements with priorities assigned to them. A separate document explains data models and user interfaces. For the new and changed requirements, the BA wants to capture additional attributes such as the source, reason, complexity, and priority of change. Some of these requirements can be reused in other work.
How should information for these requirements be managed?
正解：B
質問 # 232
A non-profit utility company has 900 employees, a majority of whom are hourly employees and must track their time using a paper based process A few years ago, the Director of Human Resources purchased a software system to eliminate the current paper-based time reporting process. No requirements specific to the utility company were defined prior to the purchase. A team was formed to implement the software During implementation process, the team discovered the software lacked functionality and was not robust enough to support the general ledger requirements The company stopped the effort and incurred a $500,000 USD loss on the cost of the software.
This year, the Director of Finance requested that a team investigate the current paper based time reporting process and recommend solutions. The Director of Finance feels that the Director of Human Resources must be involved as a critical stakeholder. The Director of Human Resources is still bitter about the last effort because the process stopped'.
During a brainstorming session on improvement opportunities, the Director of Human Resources repeatedly interrupts the group and states why the proposed ideas will not work.
Which approach should the business analyst (BA) take to refocus the group?
正解：A
解説：
The BA should pause the activity and reiterate the rules to the entire group, as this is the best way to address the disruptive behavior and remind everyone of the purpose and objectives of the session. The BA should not continue the activity with the group and provide a report, as this would ignore the problem and potentially affect the quality and validity of the results. The BA should not reschedule the session without the Director of Human Resources, as this would exclude a critical stakeholder and create more resentment. The BA should not ask the Director of Human Resources to observe instead of participate, as this would also exclude a critical stakeholder and reduce the diversity of perspectives in the session. References:
* CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 9: Requirements Analysis and Design Definition, page 319
* CBAP / CCBA Certified Business Analysis Study Guide | Wiley, Chapter 9: Requirements Analysis and Design Definition, page 319
* Certified Business Analysis Professional (CBAP) | Coursera, Course 3: Business Analysis:
Requirements Analysis and Design Definition, Week 3: Requirements Analysis Techniques, Video:
Brainstorming
質問 # 233
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P.S. JpexamがGoogle Driveで共有している無料かつ新しいCBAPダンプ：https://drive.google.com/open?id=12QWmHdWLd5E_NfcOATh70RLczlPtBhwf