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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified OmniStudio Consultant Exam |
| Exam Number: | OmniStudio-Consultant |
| Exam Duration: | 105 minutes |
| Available Languages: | Japanese, English |
| Passing Score: | 68% |
| Exam Format: | Multiple-choice, Multiple-select, Proctored exam (online or onsite) |
| Exam Price: | USD 200 (plus applicable taxes) |
| Real Exam Qty: | 60 scored questions (+ up to 5 unscored questions) |
| Related Certifications: | Salesforce Certified OmniStudio Developer |
| Certificate Validity Period: | Ongoing (certification maintenance required; subject to Salesforce maintenance policies) |
| Recommended Training: | Prepare for Salesforce OmniStudio Consultant Certification (Trailhead Trail) Design and Administer an Omnistudio Solution (OMS335) |
| Exam Registration: | Salesforce Certification Registration Salesforce Certification Help / Exam Guide |
| Sample Questions: | Salesforce OmniStudio-Consultant Sample Questions |
| Exam Way: | Online proctored or onsite testing center (closed book, no external materials allowed) |
| Pre Condition: | No formal prerequisite certifications required; recommended 1–3+ years Salesforce experience in consulting, business analysis, solution architecture, or delivery roles |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/credentials/omnistudioconsultant |
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Salesforce OmniStudio-Consultant Certification Exam covers a wide range of topics, including project management, data modeling, user interface design, and more. Successful candidates will have a deep understanding of how OmniStudio works and how to use its features effectively.
NEW QUESTION # 45
A business wants to add typeahead functionality to an existing OmniScript. The business wants the user to begin entering the name of a contact in Salesforce. and allow the user to select the contact once it has found a match. Once the contact has been selected, the OmniScript should retrieve the contact's email address for use in a later step of the process.
What data source is needed when using the TypeAhead element?
Answer: D
Explanation:
Explanation
The data source that is needed when using the TypeAhead element is DataRaptor Extract Action. A TypeAhead element is an element that can display a list of suggestions for the user to select from, as they type in a text field. A DataRaptor Extract Action is an action that can retrieve data from a Salesforce object or invoke a Salesforce API, using SOQL queries or Apex methods. The consultant can use a DataRaptor Extract Action as a data source for the TypeAhead element, to get the contact names from Salesforce and display them as suggestions
NEW QUESTION # 46
Service agents must confirm customer contact information in the first step of a payment OmniScript. Contact information includes name, telephone number, mobile number, and email. None of the contact information on first step is required.
On the last step, after taking payment, the agent can optionally email the receipt to the customer. If the customer says yes, the agent selects a checkbox. If the agent selects the box but the email address field is empty, the process must require the user to return to the first step and enter the customer's email address.
What should the consultant recommend to meet this requirement?
Answer: D
Explanation:
The consultant should recommend adding a Set Errors element to meet this requirement. A Set Errors element can display an error message and prevent the OmniScript from proceeding if certain conditions are not met. The consultant can use a Set Errors element to check if the email address field is empty when the agent selects the checkbox to email the receipt. If it is empty, the Set Errors element can show an error message and direct the user to return to the first step and enter the customer's email address
NEW QUESTION # 47
When a customer calls to report a product issue, agents need to check all open cases related to that product to see if there are any solutions that can resolve the customer's issue. Products that have been purchased are stored as assets, and there is a lookup relationship from case to asset that allows cases to be linked to the products customers have purchased.
What type of DataRaptor can be used to retrieve a list of cases filtered by the customer's asset and the last service date of the asset?
Answer: B
Explanation:
The type of DataRaptor that can be used to retrieve a list of cases filtered by the customer's asset and the last service date of the asset is DataRaptor Extract. DataRaptor Extract allows the designer to retrieve data from Salesforce or an external system using filters and relationships. In this case, a filter can be used to match the asset ID and the last service date, and a relationship can be used to join the case and asset objects. DataRaptor Turbo is not a type of DataRaptor, but a feature that enables batch mode for DataRaptor Extract. DataRaptor Load is used to write data to Salesforce or an external system. DataRaptor Transform is used to transform data from one format to another using templates.
NEW QUESTION # 48
A company is designing a new console for contact center
agentsto display case data for customers. All cases will be fetched using a single DataRaptor. This page needs to display cases as follows:
* "Open" cases with case description, case open date, case type,
assigned to and priority fields. Open cases should be highlighted with
a red border.
* "Awaiting Closure" cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
* "Closed" cases with case description, resolution, case closed date
fields with a link to duplicate cases.
How should the consultant design the FlexCard solution to meet these
requirements?
Answer: B
Explanation:
Below is the formatted question with a 100% verified answer based on official Salesforce OmniStudio documentation, including a comprehensive explanation and references.
NEW QUESTION # 49
Which OmniScript element can be used to retrieve data from more than one source?
Answer: D
Explanation:
Explanation
The OmniScript element that can be used to retrieve data from more than one source is Integration Procedure Action. An Integration Procedure Action can execute an Integration Procedure that can combine multiple DataRaptor actions, such as Extract, Transform, and Load, and also invoke REST or SOAP services. This way, the Integration Procedure Action can retrieve data from different sources, such as Salesforce objects or external systems, and store it in a JSON object for the OmniScript to display
NEW QUESTION # 50
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