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質問 # 90
Which two of the following are examples of audit objectives for the audit team?
正解：C、D
解説：
Audit objectives for the audit team focus on ensuring the audit process is executed effectively, efficiently, and without causing undue disruption to the organization being audited. ISO 19011:2018 provides guidance on setting audit objectives.
Analysis of Options:
* A. To reduce instances of injury and ill health: Incorrect. This is an objective of the OH and S management system, not of the audit itself.
* B. To minimise risk resulting from the audit process: Correct. ISO 19011 emphasizes managing risks to the auditee and the audit process during audits (Clause 5.4).
* C. To improve overall health and safety performance: Incorrect. Improving health and safety performance is an outcome of the OH and S management system, not the audit team ' s objective.
* D. To complete the audit on time: Correct. Ensuring timely completion of the audit aligns with effective audit management.
* E. To implement any necessary corrective action: Incorrect. Implementing corrective actions is the auditee's responsibility, not the audit team's.
References:
ISO 45001:2018:
Clause 5.4: Worker consultation and participation.
Clause 6.2: OH and S objectives and planning.
Clause 8.1.2: Hierarchy of controls and worker involvement.
ISO 19011:2018: Guidelines for auditing management systems.
質問 # 91
Which two of the following options best determine the selection of an audit team member?
正解：C、E
解説：
Audit-team selection must be competence based. Option E is appropriate because an OH and S auditor needs sufficient understanding of applicable statutory, regulatory and other requirements relevant to the organisation
' s activities. This enables the auditor to recognize applicable audit criteria and evaluate objective evidence in the correct regulatory context. Option F is also essential: auditors must communicate clearly during interviews, team discussions, audit findings and closing activities so that evidence and conclusions are accurately understood. An auditor does not need expert-level knowledge of every process; technical experts can supplement the team where specialized competence is required. A history of complaints, unquestioning cooperation with a leader or an intentionally unstructured personal approach are not valid competence criteria.
ISO 19011 specifically frames auditor competence around knowledge, skills, professional behaviour and the ability of the overall audit team to achieve the audit objectives.
質問 # 92
Which of the following standards talk about the Environment Management System? Select all the correct options, and then select Submit.
正解：A、D
解説：
Analysis of Options:
* A. Integrated Management System:Correct. An Integrated Management System (IMS) combines multiple standards like ISO 45001, ISO 14001, and ISO 9001, addressing environment management as part of the integration.
* B. ISO 14501:Incorrect. ISO 14501 pertains to milk and milk products, not environmental management.
* C. ISO 45001:Incorrect. ISO 45001 focuses on Occupational Health and Safety, not environmental management.
* D. ISO 14001:Correct. ISO 14001 is the primary standard for Environmental Management Systems.
ISO References:
* ISO 14001: Environment Management Systems.
* Integrated Management Systems: Combines standards like ISO 14001 and ISO 45001.
質問 # 93
As the audit team leader, you are approached by an auditor in training during the lunchtime break. They advise you that the auditor to whom they have been assigned is, in their opinion, acting inappropriately. The auditor is alleged to have told the auditee " not to worry " about several clear nonconformities, has been rude to the auditor in training when they challenged this and has accepted two tickets for a football match as a thank you gift from the organisation.
How would you respond in this situation? Select three.
正解：A、C、E
解説：
The correct answers are E, F, and H .
This situation raises three serious concerns: impartiality , professional conduct , and the reliability of the audit conclusion . Third-party auditors are expected to act honestly and impartially, and accepting gifts from the auditee is inconsistent with that expectation. The IAF auditor code of conduct says auditors must be honest and impartial and must avoid conduct that discredits the profession. ( IAF ) E is correct because the audit team leader must first consider whether the alleged behavior could compromise the validity of the audit findings and conclusion . If that risk is significant, the matter should be escalated to the individual(s) managing the audit programme for direction, since certification audits must remain competent, consistent, and impartial. ( ISO ) F is correct because the team leader should gather specific facts and then give the auditor an opportunity to respond to the allegations before deciding the next step. That is the appropriate immediate management action and is consistent with fair handling of an issue that could affect audit integrity. The concern is too serious to ignore, but it should still be examined on evidence, not assumption. ( ISO ) H is also correct because, while the matter is being addressed, moving the auditor in training away from the auditor concerned is a sensible control to protect the trainee and the audit process. It helps reduce further disruption and prevents the trainee from being exposed to more inappropriate conduct during the remainder of the audit. This is a practical audit-management response flowing from the team leader's responsibility to maintain control of the audit team and audit activities. ( ISO ) Why the other options are not correct:
* A is too immediate and inappropriate. The auditor in training cannot simply replace a qualified auditor without proper competence and authorization being confirmed.
* B is premature. The audit should not be terminated immediately without first assessing the facts and the impact on the audit.
* C is clearly wrong because the issue could affect the integrity of the current audit and cannot wait until later.
* D is wrong and unethical; the tickets should not be accepted by anyone on the audit team. ( IAF )
* G is wrong because experience does not excuse unethical or unprofessional behavior.
質問 # 94
You are an audit team leader overseeing the activity of a trainee auditor. Your team has just completed a surveillance audit and is assembling the final report.
The trainee has not contributed to a final report before and is clearly struggling with what she should provide to you for inclusion.
Which three of her following statements would be appropriate?
正解：E、F、G
解説：
Audit reports should focus on objective evidence, observations, and findings relevant to the management system and the audit process. Personal opinions, unrelated remarks, or derogatory comments are inappropriate.
Analysis of Statements:
* A. The guide was trying to be helpful and would not stop talking during the audit:Incorrect. This is irrelevant to the audit findings or conclusions.
* B. The Sales Manager was kind and seems to be a nice person:Incorrect. Personal opinions about individuals are not appropriate in audit reports.
* C. The audit client's objectives for this audit were never realistic. That's why we were unable to complete the audit plan:Correct. This is relevant as it relates to the audit process and highlights challenges in meeting objectives.
* D. The maintenance team could not replace a lightbulb, let alone an air conditioning unit:
Incorrect. This is derogatory and irrelevant to the audit report.
* E. The OHS Management team were extremely helpful and went out of their way to facilitate access to required records:Correct. This is a valid observation about cooperation during the audit process.
* F. The OHS Manager disagreed with me in respect of all of the nonconformances I raised. He still does not accept any of them:Incorrect. While disagreements may occur, this statement is overly subjective and not constructive.
* G. The Production Manager is lucky to have a job as he does not appear to understand how anything works around here:Incorrect. Personal attacks or irrelevant judgments have no place in the report.
* H. The Sales Manager said he had forgotten the password to the Sales Ordering system and so too had everyone else in his department:Correct. This relates to system access and could indicate a nonconformance or an opportunity for improvement.
ISO References:
* ISO 19011:2018, Clause 6.7: Reporting audit results.
質問 # 95
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