Salesforce Salesforce-Communications-Cloud - Salesforce Communications Cloud Accredited Professional (AP) Exam Perfect New Exam Pdf

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Salesforce Salesforce-Communications-Cloud Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Communications Cloud Accredited Professional (AP) Exam
Exam Number:Salesforce-Communications-Cloud (AP-203)
Certificate Validity Period:2 years
Exam Format:Multiple-choice, Multiple-select
Related Certifications:Salesforce Accredited Professional
Available Languages:English
Real Exam Qty:55
Passing Score:55%
Exam Price:USD 150 (plus applicable taxes)
Exam Duration:90 minutes
Recommended Training:Salesforce Trailhead - Communications Cloud Learning Path
Exam Registration:Salesforce Certification Registration
Sample Questions:Salesforce Salesforce-Communications-Cloud Sample Questions
Exam Way:Online proctored or onsite at authorized testing centers
Pre Condition:No prerequisites required
Official Syllabus URL:https://trailheadacademy.salesforce.com/certificate/exam-communications-cloud-ap---AP-203

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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

TopicDetails
Topic 1
  • Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.
Topic 2
  • Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.
Topic 3
  • Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.

Salesforce Communications Cloud Accredited Professional (AP) Exam Sample Questions (Q15-Q20):

NEW QUESTION # 15
ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.
Which communication cloud feature should consultant recommend for this use case to minimize the customer issue

Answer: D


NEW QUESTION # 16
Universal containers (UC) is a communication service provider using commination cloud. UC plans to migrate their B2C customer and their customer services into communication cloud. UC have configured the products in the Enterprise product catalog. Which entities must be migrated and in which sequence to accomplish the migration?

Answer: D


NEW QUESTION # 17
ABC Telco wants to offers a self-service portal for their B2C customers so they can browse and order from product catalog. Which salesforce industries based solution helps activate this?

Answer: C

Explanation:
To offer a self-service portal for B2C customers to browse and order from the product catalog, Salesforce Industries ' Digital Commerce solution is the most suitable (D). This solution is designed to enable customer- facing digital experiences, allowing customers to explore products, configure offerings, and place orders directly through an online portal.References:Salesforce Industries Digital Commerce documentation and best practices for self-service portals.


NEW QUESTION # 18
During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?

Answer: D


NEW QUESTION # 19
United Telecom is moving its assets to communication cloud as part of its digital transformation. During the asset migration process, a consultant includes a step to create no change MACD order. Why this is necessary to have this step in migration process?

Answer: A


NEW QUESTION # 20
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