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Scrum PSM-II Exam Syllabus Topics:

Section	Objectives
Scrum Theory and Principles	- Empiricism 1. Adaptation 2. Transparency 3. Inspection - Scrum Values 1. Respect 2. Focus 3. Openness 4. Commitment 5. Courage
Developing People and Teams	- Team Dynamics 1. Team Coaching 2. Conflict Resolution 3. Collaboration Techniques - Facilitation Skills 1. Decision-Making Support 2. Workshop Facilitation
Scrum Master Responsibilities	- Servant Leadership 1. Removing Impediments 2. Continuous Improvement 3. Enabling Self-Management - Serving the Scrum Team 1. Coaching Developers 2. Facilitating Scrum Events 3. Supporting Product Owners
Managing Products with Agility	- Product Backlog Management 1. Value Optimization 2. Ordering and Refinement - Stakeholder Collaboration 1. Feedback Loops 2. Expectation Management
Supporting Organizational Change	- Agile Transformation 1. Change Management 2. Organizational Impediments - Scaling Scrum 1. Organizational Agility 2. Multi-Team Collaboration

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Scrum Professional Scrum Master level II (PSM II) Sample Questions (Q85-Q90):

NEW QUESTION # 85
An organization has just hired you as a new Scrum Master to help them transition their teams from their current traditional process to Scrum. The teams are currently structured to specialize in a single function. This is also known as component teams where a team would only address a single layer (i.e. design, frontend, backend, database, testing, etc.). You've introduced the concept of cross-functional teams where all the skills needed to produce business functionality, from end to end, are inside of a single team.
What should you keep in mind when transitioning from siloed teams to cross-functional teams?
(Choose two.)

A. It is easier to compare the performance between cross-functional teams in order to identify to which teams to assign tasks and which teams need additional coaching.
B. Newly formed teams will need time to stabilize before reaching their peak performance. During the initial stages of forming, performance will suffer and productivity may be low, although even then delivery of business value is still likely to increase.
C. People from the different layers and components will need time to become accustomed to working and delivering unified functionality together as one Scrum Team thus productivity may suffer.
D. Without feature teams, you cannot do Scrum. Postpone Scrum adoption until the teams are reorganized in feature teams.

Answer: B,C

Explanation:
Forming a team takes time, and members often go through recognizable stages as they change from being a collection of strangers to a united group with common goals. Bruce Tuckman's Forming, Storming, Norming, and Performing model describes these stages. When you understand it, you can help your new team become effective more quickly.

NEW QUESTION # 86
Which two of these situations best demonstrate that a Scrum Team is self-managing? (Choose the best two answers)

A. Management is invited to the Daily Scrum for a progress update and subsequently works with the Scrum Master to optimize the plan for the next day.
B. The Developers create their own Sprint Backlog, reflecting all work that is part of the Definition of Done.
C. The Scrum Team invites the right external people to the Sprint Planning to help them create a complete and detailed Sprint Backlog before the meeting timebox expires.
D. Developers collaboratively select and re-plan their work during the Sprint.
E. The Developers are strictly working within the boundaries of their function description, and are handing off work in a timely fashion to the other members within the team.

Answer: B,D

Explanation:
This situation demonstrates that the Scrum Team is self-managing, as it shows that the Developers have the autonomy and authority to decide how to best accomplish their work, without being directed by others outside the team. The Developers can also adapt their plan based on new insights, feedback, or impediments that arise during the Sprint.
This situation also demonstrates that the Scrum Team is self-managing, as it shows that the Developers have the responsibility and accountability to create a realistic and achievable plan for the Sprint, based on their understanding of the Sprint Goal and the Product Backlog items. The Developers also ensure that their work meets the quality standards defined by the Definition of Done.

NEW QUESTION # 87
Steven, a Scrum Master, has been hired by an organization that is new to Scrum. He has been invited to meet the IT and product management team to kick-off the project. During the meeting the Product Owner asks how many Sprints will be needed to address the entire architecture and infrastructure before working on the features for the new product.
What are the two best responses for Steven to explain how such work is handled in Scrum? (Choose two.)

A. You confirm that architecture and infrastructure is needed before starting on business functionality but the estimated budget will be difficult to estimate. You suggest that the first Sprint will be dedicated towards building the technical foundation in order to get an accurate estimation for any additional budget and time required.
B. You explain that it is more effective when architecture and infrastructure emerge alongside the development of business functionality. The additional advantage is that business value is created more quickly and earlier.
C. You explain that product management should not worry about technical solutions. You inform them that the developers will work with the IT department when needed and keep the Product Owner updated on additional time required for each Sprint. The additional effort will be added to the top of the Sprint Backlog before Sprint Planning.
D. You coach the Product Owner and Development Team to add this work to Product Backlog to ensure transparency, have the Development Team estimate the work and do this in early Sprints while also creating some business functionality in the early Sprints.

Answer: B,D

Explanation:
When working on complex problems in complex environments, it is difficult to fully predict all future needs and the best solutions will emerge as the work is being performed.

NEW QUESTION # 88
What action can the Scrum Master take to ensure communication between the Development Team and Product Owner is effective?

A. Ensure all communication goes through the Scrum Master first.
B. Translate the technologies used by the Development Team in order for the Product Owner to make decisions.
C. Observe the communications between them and facilitate discussions if needed or by request.
D. Teach the Product Owner to talk in terms of technology and technical requirements.

Answer: C

Explanation:
One of the primary responsibilities of a Scrum Master is the ability to facilitate regardless of the context or setting.

NEW QUESTION # 89
Using Scrum ensures that adding more resources to a project proportionally increases the value delivered.

A. False
B. True

Answer: A

Explanation:
Using Scrum does not ensure that adding more resources to a project proportionally increases the value delivered. In fact, adding more resources may have the opposite effect, as it can introduce more complexity, communication overhead, coordination challenges, and integration issues. Scrum values quality over quantity, and focuses on delivering the most valuable and feasible outcomes in a given timebox . Scrum also encourages teams to be self-organizing and cross-functional, which means that they can work autonomously and collaboratively without relying on external resources or dependencies.

NEW QUESTION # 90
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