CIPS L5M9 Unlimited Exam Practice, L5M9 Exam Preparation

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CIPS L5M9 Exam Syllabus Topics:

SectionObjectives
Understand planning and control in operations management- Analyse forecasting and demand management
  • 1. Forecasting methods
  • 2. Demand management approaches
- Analyse capacity planning and control
  • 1. Aggregate planning
  • 2. Scheduling techniques
- Analyse inventory planning and control
  • 1. Just-in-time and lean principles
  • 2. Inventory models and systems
Understand the concept and scope of operations management- Critically assess the objectives and strategies of operations management
  • 1. From implementing to supporting to driving strategy
  • 2. The performance objectives of operations management (quality, speed, dependability, flexibility and cost)
  • 3. The stages of development of operations strategy
  • 4. Top down and bottom up perspectives of operations strategy
  • 5. Order qualifying and order winning objectives
- Analyse the role and activities of operations management in organisations
  • 1. Operations management in different types of organisations
  • 2. Definitions of operations and operations management
  • 3. The extent of operations management in organisations
Understand the design of operations management systems- Analyse the design of goods and services
  • 1. Product and service design considerations
  • 2. Design for sustainability and lifecycle
- Analyse the design of processes and capacity
  • 1. Process types and layouts
  • 2. Capacity planning strategies
Understand the improvement of operations management- Analyse quality management and improvement
  • 1. Statistical process control
  • 2. Quality management approaches (TQM, Six Sigma)
- Analyse operations improvement strategies
  • 1. Continuous improvement (Kaizen)
  • 2. Benchmarking techniques
  • 3. Lean operations and waste reduction

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L5M9 Exam Preparation | Exam L5M9 Objectives

All these L5M9 certification exam benefits will not only prove your skills but also assist you to put your career on the right track and achieve your career objectives in a short time period. These are all the advantages of the Operations Management (L5M9) certification exam. To avail of all these advantages you just need to enroll in the CIPS exam dumps and pass it with good scores. To pass the L5M9 exam you can get help from ExamTorrent CIPS Questions easily.

CIPS Operations Management Sample Questions (Q14-Q19):

NEW QUESTION # 14
Which improvement theory follows the maxim of 'don't automate, obliterate'?

Answer: C

Explanation:
The correct response is BRP- Business Process Re-engineering. The quote is from Michael Hammer. BRP is about finding better ways of processing, by taking everything apart and putting it back together again in a more efficient and effective way. See p.86.


NEW QUESTION # 15
Operations Management is concerned with the management of resources in the production of tangible goods. Is this TRUE?

Answer: B

Explanation:
you can't touch or hold), also requires operations management. P.2


NEW QUESTION # 16
There are four manufacturing companies located on Seashell Industrial Estate. Each company creates a different product and employs a different maintenance approach to its operations. For each company, select the corresponding maintenance approach and the key operating process characteristic.
Company 1: This company creates craft beer and offers customers a tour of the brewery for a small charge. The brewing equipment is serviced monthly and the brewery is kept extremely clean. All equipment is labelled with the last service date.
Company 2: This company produces seasonal items such as Easter Eggs and Christmas Cake. The equipment has a control panel where lights will flash red advising staff to check oil levels and components. Staff can then report issues to the maintenance team if remedial work is required. Product demand fluctuates throughout the year.
Company 3: This equipment does not often break down and is only fixed when it is reported by staff as no longer working. Company 3 creates toys, providing a large range of product sizes and colours based on different customer requirements.
Company 4: Parts of the machine are serviced quarterly but in general, the machine is left to run its course and is then replaced when it is no longer financially viable to fix. The company produces cereal and the operating process is focused on the quantity produced and therefore uses standardised processes.
Complete the table below by listing the maintenance approach and operating process characteristic for each company. Each response should only be used once: preventative maintenance, run to breakdown maintenance, condition-based maintenance, mixed maintenance, volume, visibility, variation, variety

Which of the following will you put into box 7?

Answer: A

Explanation:
The correct answers are as follows:


NEW QUESTION # 17
Which of the following situations would use a fixed-position layout?

Answer: C

Explanation:
Ship construction would used a fixed-position layout. This is when you're making something that is too big/ heavy to pass through a traditional factory / conveyor belt set up. So rather than the item passing to different teams/ departments, each team / department comes to the item when it is their time to work on it. In the other examples the item (vehicle, food in the supermarket or buffet) the products get moved around- the ship is the only item that remains where it is. This question is based on the 4 types of Plant Layout on p.17. This could form part of a drag and drop question too.


NEW QUESTION # 18
George has recently been hired as the new Operations Manager at a cake factory. He has 10 years; experience but his most recent employment was as an Operations Manager in an accountancy firm. George believes that the skills and responsibilities of an Operations Manager is the same regardless of the organisation he works for. Which of the following would be one of these responsibilities? Select TWO

Answer: A,C

Explanation:
The correct answer is keep customers happy and create competitive advantage. This is from p.4 of the study guide. The key in this question is that you're looking for a universal responsibility for an Operations Manager- something that doesn't depend on the organisation. For this reason increase profits and managing a team are incorrect. Not every Ops Manager will be tasked to increase profits and not every Ops Manager will have direct line management responsibilities. The study guide states 'their key role is to guarantee that available resources and efficiently used in order to create competitive advantage for the organisation and keep customers satisfied'.


NEW QUESTION # 19
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