Salesforce Certified Sales Cloud Consultant Braindumps pdf - Sales-Con-201 study guide

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Salesforce Sales-Con-201 Exam Syllabus Topics:

SectionObjectives
Collaboration and Integration
Industry Knowledge
Data Management
Implementation Strategies
Sales Lifecycle Management
Account and Contact Management
Opportunity Management
Reports and Dashboards
Sales Productivity and Management

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q118-Q123):

NEW QUESTION # 118
Cloud Kicks needs to integrate Salesforce with an external ERP system to sync Order data in near real-time. What should the consultant recommend evaluating first?

Answer: A


NEW QUESTION # 119
Cloud Kicks has a Public Read Only Opportunity sharing model. A sales rep noticed they can edit some opportunities associated with accounts they own, but are unable to edit other opportunities associated with accounts they own.
Which reason explains the sales rep's experience?

Answer: C

Explanation:
Cloud Kicks has a Public Read Only sharing model for Opportunities. A sales rep can edit some opportunities associated with accounts they own but cannot edit others.
* Account Teams:
* Definition: Account Teams allow multiple users to have access to an account and its related records, such as opportunities, cases, and contacts.
* Access Levels: Team members can have varying levels of access (Read Only, Read/Write) to the account and related records.
* Scenario Analysis:
* Editable Opportunities: The sales rep can edit opportunities where they are a member of the Account Team with Read/Write access on Opportunities.
* Non-Editable Opportunities: For opportunities where they are not on the Account Team or have Read Only access, they cannot edit those opportunities, even if they own the account.
Why Other Options Are Less Suitable:
* Option A: Ownership of the account does not grant edit access to all related opportunities if the opportunities are owned by other users and sharing settings are restrictive.
* Option B: Sharing rules for managers would not directly impact a sales rep's ability to edit opportunities unless they are part of that public group, which isn't indicated in the scenario.
Salesforce Sales Cloud References:
* Account Teams Overview: Salesforce Help - Account Teams
* Setting Up Account Teams: Salesforce Help - Set Up Account Teams
* Opportunity Access via Account Teams: Salesforce Help - Grant Access Using Account Teams By being a member of an Account Team with Read/Write access on Opportunities, the sales rep gains the ability to edit certain opportunities associated with accounts they own.


NEW QUESTION # 120
Cloud Kicks has a Web-to-Lead form on its website. Following an update to the form to add new picklist values, some leads are routing to the default lead owner. What should the consultant validate when troubleshooting the issue?

Answer: A


NEW QUESTION # 121
The VP of sales at Cloud Kicks wants to provide options to sales reps for changing account or contract details for a created order.
Which condition should the consultant consider to meet this requirement?

Answer: C

Explanation:
In Salesforce, orders must be in "Draft" status to allow any changes to account or contract details. Once an order is activated, editing options for associated account or contract information become restricted. If the order is still in draft status, sales reps have the flexibility to update these details as needed.
An active contract or different currency on an order does not inherently restrict the ability to edit account or contract details as long as the order is in draft status. Once the order is activated, however, modifications to account and contract information are limited.
Salesforce Documentation References:
* Manage Orders and Order Statuses
* Order Management Guidelines


NEW QUESTION # 122
A consultant wants to visually show sales reps their pipeline by stage and allow drag-and-drop updates to Opportunity stage. What should the consultant recommend?

Answer: A


NEW QUESTION # 123
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