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NEW QUESTION # 148
The CMDB Configuration Management team wants to managede-duplication tasksgenerated from data ingested into the CMDB via theIdentification and Reconciliation Engine (IRE).
In which area of theCMDB Workspacecan they locate these de-duplication tasks?
Answer: C
NEW QUESTION # 149
What is the relationship between an Application and a Server?
Answer: A
Explanation:
In Data Foundations (CMDB and CSDM), relationship modeling must reflect real operational dependency so that incident triage, change impact analysis, and service visibility remain accurate. When an Application is hosted on a Server, the standard hosting-style relationship used in CMDB relationship governance is expressed as "Runs on::Runs". This pairing represents the two directional descriptors of the same relationship type: from the application perspective it runs on the server, and from the server perspective it runs the application.
This matters because CMDB relationships are used by downstream capabilities (for example, dependency views, impact calculations, and governance rules). Using the correct out-of-box relationship descriptor pair ensures consistent reporting and prevents confusion when teams traverse relationships "upstream" and "downstream." In addition, relationship governance rules and inheritance are commonly built around standard relationship types; using the correct "Runs on::Runs" semantics supports validation across subclasses (for example, specific application and server subclasses) without requiring custom relationship definitions.
NEW QUESTION # 150
A customer wants recently imported server records to be automatically reclassified into more specific CMDB classes after being discovered byServiceNow Discovery.
During the discovery process, if existing Server records are reclassified into theLinux ServerandWindows Serverclasses, which reclassification operation occurs?
Answer: A
Explanation:
In the CMDB class hierarchy,Serveris ageneric parent class, whileLinux ServerandWindows Serveraremore specific child classes. WhenServiceNow Discoverydetects sufficient evidence (such as OS signatures) to move a CI from a generic class to a more specialized one, this action is called aClass Upgrade.
AClass Upgradeoccurs when a CI is reclassifieddown the hierarchy into a more specific subclass, enriching the record with additional attributes, behaviors, and discovery patterns appropriate to that class. This is a standard and expected behavior in mature CMDB implementations and aligns with Data Foundations best practices.
AClass Switchwould imply lateral movement between unrelated classes, which is not what happens here.
AClass Downgradewould move a CI from a specific class back to a more generic one, typically when discovery confidence is reduced-not the case in this scenario.
By performing class upgrades automatically, Discovery improves CMDB accuracy, reporting precision, and service mapping quality without manual intervention.
Therefore, the correct answer isC - Class Upgrade.
NEW QUESTION # 151
An IT group has a requirement to upgrade all Windows servers. There is a Dynamic CI Group containing all the Windows servers.
What happens to the Dynamic CI Group when it is referenced from the Configuration Item field on a Change form?
Answer: A
Explanation:
The correct answer is that all related CIs are displayed in the Affected CIs related list. A Dynamic CI Group is used to represent a dynamically maintained set of CIs based on defined membership criteria. In this case, the group contains all Windows servers. When the group is referenced on a Change form, the practical purpose is to apply the Change to the group members rather than manually selecting each Windows Server CI. The Affected CIs related list is the correct place to represent the individual CIs impacted by the Change. Impacted Services are derived from service relationships and impact calculations, not simply from group membership.
Therefore, referencing the Dynamic CI Group causes its related member CIs to be represented as affected CIs for the Change.
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NEW QUESTION # 152
What is the value of using the CMDB in security operations? (Choose Two)
Answer: A,C
Explanation:
The CMDB plays a critical role in security operations by providing trusted, structured insight into the organization's IT landscape. When built according to Data Foundations principles-accurate discovery, governed relationships, and alignment to CSDM-the CMDB becomes an essential enabler for security incident response and vulnerability management.
Option D is correct because the CMDB allows security teams to identify exactly which IT infrastructure components are affected by a vulnerability. By correlating vulnerability scan results with configuration items (CIs), security teams can determine whether an issue exists on a server, application, cloud resource, or network device-and understand where that CI sits within the broader service context. This eliminates blind spots and reduces time spent investigating unknown or unmanaged assets.
Option A is also correct because the CMDB supports assessment and remediation activities during security incidents. Once affected CIs are identified, the CMDB provides ownership, support group, environment, and service relationships. This enables security teams to quickly route remediation tasks to the correct resolver groups, assess business impact, and prioritize response based on service criticality. While the CMDB does not perform remediation itself, it enables informed and coordinated action.
Option B is incorrect because vulnerabilities are not auto-resolved by the CMDB; remediation requires human decision-making and execution through security, patching, or change processes. Option C, while related to governance and compliance use cases, is more aligned with GRC and audit functions rather than day-to-day security operations, making it less appropriate for this question.
In summary, the CMDB's primary value in security operations is visibility and actionable insight, enabling faster identification, assessment, and response to security threats.
NEW QUESTION # 153
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