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Apple Apple-Device-Support Exam Syllabus Topics:

TopicDetails
Topic 1
  • Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.
Topic 2
  • Managing Device Networking: Connect iPhone, iPad, or Mac to a secure organization Wi-Fi network.
Topic 3
  • Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.
Topic 4
  • Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.
Topic 5
  • Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.
Topic 6
  • Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.
Topic 7
  • Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.
Topic 8
  • Identifying Mac User Accounts: This section of the exam covers identifying and locating default folders for a local account on a Mac.
Topic 9
  • iCloud and Continuity: This section of the exam covers describing iCloud and Continuity. It also covers defining the MDM manages Continuity settings and how to troubleshoot Continuity by using Wireless Diagnostics. It covers creating an iCloud backup for a managed iPhone or iPad.
Topic 10
  • Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.
Topic 11
  • Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.

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Apple Device Support Exam Sample Questions (Q204-Q209):

NEW QUESTION # 204
What other sharing settings may prevent Screen Sharing from being turned on?

Answer: C


NEW QUESTION # 205
Select the setting in the sidebar that you should use to delete a user on your Mac.

Answer:

Explanation:

Explanation
https://support.apple.com/guide/mac-help/delete-a-user-or-group-mchlp1557/mac#:~:text=On%20your%20Mac% On your Mac, choose Apple menu > System Settings, then click Users & Groups in the sidebar. (You may need to scroll down.) Click the Infobutton next to the user or group you want to delete, then click Delete User or Delete Group. Note: If a user is logged in to this Mac now, you can't select them.


NEW QUESTION # 206
A user's Mac and iPhone are both signed in to the same Managed Apple Account. The user restarted both devices, but Instant Hot-spot doesn't connect. Which method should the user try next to solve the issue?

Answer: B

Explanation:
Instant Hotspot requires Wi-Fi, Bluetooth, and network settings to align. Reset Network Settings (Settings > General > Transfer or Reset iPhone > Reset) clears network glitches, re-establishing connectivity.
* Option B: "Allow Others" is for non-account devices, not same-account issues.
* Option C: Data Roaming is for cellular abroad, not Hotspot.
* Option D: Data Mode affects usage, not connection.
References: Apple Support - " Use Instant Hotspot " (support.apple.com/HT204023).


NEW QUESTION # 207
What is the feature on iPhone called where you can convert your physical SIM card to an eSIM?

Answer: B

Explanation:
eSIM Swap is the feature on iPhone that allows you to convert your physical SIM card to an eSIM on the same iPhone, if your carrier supports it. This feature lets you free up the physical SIM slot for another SIM card, such as when you travel or switch carriers. To use eSIM Swap, you need to go to Settings > Cellular and tap Convert to eSIM. Then follow the instructions to complete the conversion process. References: = About eSIM on iPhone - Apple Support, Convert a physical SIM to an eSIM; How to convert a physical SIM to eSIM on iPhone 14 - iThinkDifferent.


NEW QUESTION # 208
Which wireless feature allows you to use your iPhone to provide wireless internet access to your Mac without a password?

Answer: D


NEW QUESTION # 209
......

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