AP-211 Test Cram: Salesforce Accredited Agentforce Health Professional & AP-211 VCE Dumps & AP-211 Reliable Braindumps

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Salesforce AP-211 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Design25%- Define integration and migration strategies
- Model healthcare entities and data structures
- Design solutions using best practices
- Plan security, compliance, and reporting
Topic 2: Implement30%- Set up security and access controls
- Build reports and dashboards
- Install and configure Health Cloud
- Implement integrations and APIs
- Configure OmniStudio components
- Customize features and objects
Topic 3: Deploy25%- Operate and maintain Health Cloud solutions
- Manage mobile capabilities
- Plan pre-deployment and post-deployment activities
Topic 4: Discovery20%- Define capabilities from use cases
- Identify customer personas and stakeholders
- Gather functional and technical requirements

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Salesforce Accredited Agentforce Health Professional Sample Questions (Q23-Q28):

NEW QUESTION # 23
A MedTech company needs to manage its run rate business to ensure contract compliance for its customers.
Which two features of Health Cloud should a consultant recommend the company use?
Choose 2 answers

Answer: A,B


NEW QUESTION # 24
A pharma customer requires a scheduling tool to book infusions with multiple steps as part of its Health Cloud implementation. It needs a solution for care coordinators to book appointments without having to manually check availability and resources themselves.
Which solution should a consultant recommend?

Answer: D


NEW QUESTION # 25
Care managers at Bloomington Caregivers call patients after they are discharged from a hospital to ask a series of questions, which the care manager enters into Health Cloud. The patient is then automatically assigned a personalized care plan based on the answers they provided.
Which two capabilities should a consultant leverage together to fulfill this requirement?
Choose 2 answers

Answer: A,B

Explanation:
The scenario involves collecting structured information (series of questions) from patients and automatically assigning a personalized care plan based on their answers.
Step-by-Step Reference:
Salesforce Surveys can be used to gather responses from patients post-discharge.
Extract:
"With Salesforce Surveys, care managers can send and record responses directly within Health Cloud, allowing structured data capture from patients." (Source: Administer Health Cloud - Surveys) Discovery Framework processes responses and triggers automated care plan assignments based on responses.
Extract:
"The Discovery Framework in Health Cloud enables dynamic question flows and recommendations, such as assigning care plans based on patient answers." (Source: Administer Health Cloud - Discovery Framework) Combining these, care managers can capture structured data (Surveys) and drive workflow automation and personalization (Discovery Framework).


NEW QUESTION # 26
A payer needs to implement a program to address the rising healthcare expenses and ensure affordable care for its members. The payer aims to strike a balance between quality care and managing the cost of care effectively by streamlining its approval processes for care requests. Which capability in Health Cloud helps the payer accomplish this?

Answer: C

Explanation:
Utilization Management (UM) enables health plans to evaluate medical necessity, appropriateness, and cost- efficiency of healthcare services through prior authorization, concurrent review, and retrospective review.
Utilization Management structures care requests, authorization review, medical-necessity determination, concurrent review, and related payer-provider approval workflows. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Utilization Management) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Utilization Management


NEW QUESTION # 27
A customer wants to view a patient's health conditions and clinical encounters as a sequence of events happening over time on the patient's Person Account page.
What should a consultant do to achieve this using the Enhanced Timeline functionality?

Answer: A

Explanation:
* Enhanced Timeline Functionality:
The Enhanced Timeline in Health Cloud displays a sequence of clinical events (e.g., health conditions and encounters) on a patient's Person Account.
Exact Extract:
"To configure the Enhanced Timeline component to show custom event types and adjust the event display, create a Timeline View Configuration record." Reference:
* Other Options:
Timeline records within Setup and HealthCloudTimelineConfig custom setting are not how the Enhanced Timeline is configured for new event views.
Cloning the HCTimeline FlexCard is not required or recommended for this configuration.


NEW QUESTION # 28
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