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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Design | 42% | - Integration and data migration strategy - Solution design using best practices - Security, compliance and data access design - Healthcare data modeling - Define success metrics and reporting |
| Topic 2: Discovery | 11% | - Define required capabilities and use cases - Identify customer personas and stakeholders - Gather functional and technical requirements |
| Topic 3: Deploy | 5% | - Post-deployment monitoring and optimization - Manage mobile and user experience - Pre-deployment validation and preparation |
| Topic 4: Implement | 42% | - Customize features for specific use cases - Set up care programs, patient management and workflows - Configure applications and OmniStudio components - Installation and configuration of Health Cloud |
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NEW QUESTION # 34
A provider system wants to leverage Health Cloud to enable its care providers to conduct video visits with their patients to discuss socioeconomic factors that impact their care.
Which capability should a consultant recommend for this use case?
Answer: C
Explanation:
* Video Visits for Social Determinants of Health (SDOH):
* Exact Extract:
"Use Virtual Care in Health Cloud to enable video visits between care providers and patients, including for conversations about social and economic factors." Reference:Administer Health Cloud - Virtual Care Other Options:
Telehealth:A generic term; Salesforce feature is specifically named "Virtual Care." Intelligent Appointment Management:Focuses on scheduling, not video.
Integrated Care Management:For care plans and interventions, not video visits.
NEW QUESTION # 35
Which of the following capabilities of provide search would a customer service agent use to help prospective and returning patients for the right provider? (Choose threE.
Answer: B,D,E
Explanation:
According to the Salesforce documentation, the following capabilities of provider search would a customer service agent use to help prospective and returning patients find the right provider:
Use custom fields defined in healthcare provider and healthcare practitioner facility entities as part of search experience. The provider search allows customer service agents to use custom fields defined in healthcare provider and healthcare practitioner facility entities as part of the search criteria or filters. This helps them narrow down their search results based on specific attributes or preferences.
Use provider search in an authenticated community page. The provider search allows customer service agents to use provider search in an authenticated community page where they can log in with their credentials and access more features and information than an unauthenticated community page.
Control the list of fields displayed in the search panel and search results. The provider search allows customer service agents to customize which fields are displayed in the search panel and search results for different types of providers or facilities. This helps them find the most relevant information quickly and easily.
NEW QUESTION # 36
A health plan provider would like to manage prior authorizations with predefined approval criteri a.
Which three features in Health Cloud should a consultant recommend in this case?
Choose 3 answers
Answer: B,D,E
Explanation:
Comprehensive Detailed Step by Step Explanation with exact Extracts from Salesforce Health Cloud documents that you have with Reference Business Rules Engine (BRE):
Enables you to define, automate, and manage approval criteria for prior authorizations.
Extract:
"Use Business Rules Engine to automate decisions and apply approval criteria for utilization management and prior authorizations."
- OmniStudio: Business Rules Engine
Utilization Management Data Model:
Provides standard Health Cloud objects to manage prior authorizations, including requests, approvals, and denials.
Extract:
"Health Cloud Utilization Management provides a complete data model for tracking prior authorization requests and decisions."
- Health Cloud: Utilization Management Data Model
Out-of-the-box Process Libraries:
Prebuilt processes for common healthcare workflows, including prior authorizations.
Extract:
"Out-of-the-box process libraries provide reusable flows for utilization management, including authorizations, appeals, and notifications."
- Administer Health Cloud: Process Libraries
Incorrect Options:
A . Claims data model: Related to claims, not prior authorizations.
B . Intelligent Appointment Management: Focused on scheduling, not utilization management or prior authorization.
Reference:
OmniStudio: Business Rules Engine
Health Cloud: Utilization Management Data Model
Administer Health Cloud: Process Libraries
NEW QUESTION # 37
A consultant is implementing clinical assessments to track intake for a hospital leveraging the Discovery Framework. Which three functions is the consultant able to leverage with Health Cloud?
Choose 3 answers
Answer: C,D,E
Explanation:
The Discovery Framework in Salesforce Health Cloud allows for the implementation of dynamic clinical assessments to track patient intake and evaluate their condition. These capabilities streamline the assessment process in hospitals.
Key Functions of the Discovery Framework:
Branching:
Provides conditional logic to display specific follow-up questions based on patient responses.
Ensures that only relevant questions are shown, improving efficiency and patient experience.
Question Bank:
Offers a repository of pre-built, reusable questions that can be used across multiple assessments.
Simplifies the creation of new assessments by leveraging existing question sets.
Scoring:
Automatically calculates scores based on patient responses, enabling providers to evaluate risk levels, severity, or outcomes efficiently.
Integrates with care plans to trigger interventions based on assessment results.
Why Other Options Are Not Applicable:
A . Image Analysis: While useful in healthcare, this is not a core function of the Discovery Framework.
B . Encrypted Text: Security and encryption are essential but not specific to clinical assessments.
Implementation Steps:
Configure the Discovery Framework in Salesforce Health Cloud to create assessments using the Question Bank.
Apply Branching Logic to streamline the flow of questions during intake.
Enable Scoring to evaluate results and trigger follow-up actions or workflows.
Reference:
Discovery Framework Overview
Clinical Assessments in Health Cloud
NEW QUESTION # 38
Makana Pharmaceutical is planning to run a Patient support program on Health Cloud. A System Administrator has been tasked to ensure the platform encryption has been configured. The patient's name is stored on firstname and lastname fields on the person account record. Firstname and Lastname field have been identified as holding PHI(Personal Health Information) dat a. They are also important search criteria commonly used by Users to find a patient record. The Compliance team has indicated that all PHI Data must be encrypted at rest. What is the best practice for platform encryption configuration for this solution?
Answer: D
Explanation:
Deterministic encryption is a type of encryption policy that allows you to encrypt fields that are used as search criteria, such as FirstName and LastName fields on the Account object. Deterministic encryption ensures that identical plaintext values always result in identical ciphertext values, which enables searching and filtering on encrypted fields. This is suitable for PHI data that needs to be encrypted at rest but also searchable by users.
NEW QUESTION # 39
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