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Salesforce Nonprofit-Cloud-Consultant 자격증은 비영리 단체와 함께 일하는 전문가에게 귀중한 자격증입니다. 이는 Salesforce 기술을 깊이 이해하고 비영리 단체와 함께 일하기 위한 최상의 방법을 보여줍니다. 인증된 전문가는 지식과 기술을 사용하여 조직이 자신들의 프로그램, 기부, 봉사 노력을 더 잘 관리하고 궁극적으로 자신들의 사명을 달성할 수 있도록 돕을 수 있습니다.
질문 # 72
A nonprofit stores a government-issued personal identification number on each constituent's Contact record in an encrypted field.
What should a consultant enable on a Permission Set to ensure the personal identification number is fully accessible by a subset of org users?
정답:C
설명:
To ensure a subset of org users can fully access the government-issued personal identification number stored in an encrypted field on Contact records, the consultant should enable the "View Encrypted Data" system permission on a Permission Set:
View Encrypted Data System Permission:
This permission allows users to view the full unmasked value of encrypted fields.
It is necessary for users who need to access sensitive data stored in encrypted fields.
Steps to Enable the Permission:
Create or update a Permission Set in Salesforce.
Enable the "View Encrypted Data" permission in the System Permissions section of the Permission Set.
Assign the Permission Set to the appropriate subset of users who require access to the encrypted data.
Security Considerations:
Ensure that only trusted and authorized users are granted this permission due to the sensitive nature of the data.
Regularly review and audit Permission Set assignments to maintain security and compliance.
By enabling the "View Encrypted Data" permission, the nonprofit ensures that authorized users can access sensitive data as needed for their roles.
Reference:
Salesforce Help: View Encrypted Data Permission
Salesforce Security Documentation
질문 # 73
A nonprofit organization wants the ability to provide refunds for donations, but when a Gift Refund record is created, the original Gift Transaction record is not updated to Fully Refunded.
What should the organization do next?
정답:C
질문 # 74
A user has been assigned the System Administrator Profile in Nonprofit Cloud. The user discovers that they cannot see any Nonprofit Cloud for Fundraising objects. What is a possible cause of this issue?
정답:C
설명:
One of the most common configuration hurdles in Nonprofit Cloud is understanding the "Two-Key" access model. Unlike standard Sales or Service Cloud, where a Profile can grant access to almost any object, Industry Clouds (like NPC) require a Permission Set License (PSL) to be assigned before the objects even become "visible" or "available" in the system's schema for that user.
The "Two-Key" Access Model:
* The First Key (Permission Set License): The PSL "unlocks" the feature set at the organization level for a specific user. For Fundraising, the user must be assigned the Nonprofit Cloud Fundraising PSL.
Without this, the Fundraising objects (like Gift Transaction) literally do not exist from that user's perspective, even if they are a System Administrator.
* The Second Key (Permission Set): Once the license is assigned, the user then needs a Permission Set (e.g., "Fundraising Access") to grant the actual CRUD (Create, Read, Update, Delete) permissions.
Step-by-Step Resolution for a Consultant:
* Navigate to Setup > Users.
* Open the user record for the System Administrator.
* Scroll to the Permission Set License Assignments related list and click Edit Assignments.
* Locate and check the box for Nonprofit Cloud Fundraising (and any other relevant industry licenses like Nonprofit Cloud Grantmaking).
* Once the PSL is saved, the Admin will then be able to assign themselves the necessary Permission Sets to see and manage the Fundraising objects.
Option A is incorrect because Sharing Rules control which records you see, not whether the object itself is visible. Option B is incorrect because tabs are easily accessible via the App Launcher; if the objects are missing from the "All Objects" list, it is a licensing and permissioning issue, not a tab configuration issue.
질문 # 75
A nonprofit fundraiser notices that some of the NPSP calculated donation summary fields on the Contact and Account records are displaying incorrect values when compared to the donations recorded for each donor.
What are three items the consultant should review to troubleshoot the issue?
Choose 3 answers
정답:A,B,D
설명:
To troubleshoot incorrect values in the NPSP calculated donation summary fields on Contact and Account records, the consultant should review the following:
Customizable Rollups:
Verify the settings and configuration of Customizable Rollups in NPSP. Incorrect configurations or mappings can lead to inaccurate summary values.
Ensure that the rollups are set up correctly to calculate totals based on the desired criteria.
Opportunity Stages:
Check the Opportunity stages to ensure they are correctly defined and assigned. Only certain stages (e.g., "Closed Won") should be included in donation summaries.
Misconfigured or incorrect stages can result in inaccurate summary calculations.
NPSP Health Check:
Run the NPSP Health Check to identify any potential configuration issues or data integrity problems.
The Health Check provides insights and recommendations to address common issues within NPSP.
Reference:
Salesforce Nonprofit Success Pack Documentation on Customizable Rollups Salesforce Opportunity Stages Configuration Guide NPSP Health Check Documentation
질문 # 76
A nonprofit wants to use Volunteers for Salesforce for volunteer management. Which action should a consultant take before installing the package?
정답:B
설명:
Volunteers for Salesforce (V4S) is a powerful application, but it is "resource-heavy." One of its primary functions is to roll up volunteer hours from the Volunteer Hours object to the Volunteer Job, the Volunteer Shift, and the Contact record.
The Limit Consideration:
* Roll-up Summary Limits: Salesforce has a hard limit on the number of roll-up summary fields allowed per object (typically 40).
* Impact of V4S: When you install V4S, it automatically attempts to create several roll-up summary fields on the Contact and other objects. If the nonprofit has already used many custom roll-up fields for fundraising or programs, the V4S installation will fail because it will exceed the object's field limit.
* Best Practice: A consultant should always audit the current field usage on the Contact and Account objects before installing V4S to ensure there is "headroom" for the new package's fields.
Why other options are incorrect:
* Option B: V4S is independent of PMM.
* Option C: While being on a recent NPSP is good, V4S can actually run on a standard Salesforce org without NPSP entirely.
* Option D: V4S is a free, open-source package; there are no licenses to "apply" for.
질문 # 77
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