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Salesforce Plat-UX-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Salesforce Lightning Design System13%- Identifying the purpose and resources of SLDS
- Applying SLDS components and patterns
Topic 2: Configuration and Customization10%- Understanding declarative customization options for UX
- Configuring Lightning pages and apps for optimal UX
Topic 3: UX Fundamentals16%- Understanding accessibility standards and guidelines
- Describing the user-centered design process
- Identifying user interface design principles
Topic 4: Interaction Design14%- Designing effective page layouts
- Defining user flows and interactions
- Creating wireframes and prototypes
Topic 5: Discovery13%- Analyzing existing user experiences and identifying gaps
- Identifying customer experience objectives and goals
- Determining business needs and user needs
Topic 6: Information Architecture12%- Designing site maps and navigation structures
- Creating effective labeling and categorization systems
Topic 7: Visual Design11%- Applying Salesforce Lightning Design System (SLDS)
- Designing responsive and mobile-friendly interfaces
Topic 8: Testing11%- Analyzing testing results and making recommendations
- Planning and conducting usability testing

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Salesforce Certified Platform User Experience Designer Sample Questions (Q67-Q72):

NEW QUESTION # 67
A UX Designer wants to explore sample code for Lightning components and see how changing to code affects the visual appearance in real time, without deploying any code to a Salesforce org.
Whichtwo resources should help accomplish this?
Choose 2 answers

Answer: A,C

Explanation:
Two resources that can help a UX Designer to explore sample code for Lightning components and see how changing the code affects the visual appearance in real time, without deploying any code to a Salesforce org, are:
Lightning Design System Website. The Lightning Design System website is a resource that provides design guidelines, UI components, and code samples for building Lightning applications. The website also features a live code editor that allows the designer to edit and preview the code for Lightning web components and Aura components, and see the changes reflected in the browser instantly. The live code editor also provides syntax highlighting, auto-completion, and error checking features. The designer can use the Lightning Design System website to experiment with different code snippets and learn how to apply the design principles and best practices for Lightning components.Lightning Design System Website, [UX Designer Certification Prep: Salesforce Design System] Local Development Server. The Local Development Server is a resource that allows the designer to build, run, and test Lightning web components without deploying them to a Salesforce org. The Local Development Server is a CLI plug-in that creates a local web server that serves the Lightning web components from the local file system. The designer can use the Local Development Server to edit the code for Lightning web components in their preferred code editor, such as Visual Studio Code, and see the changes updated in the browser automatically. The Local Development Server also supports hot reloading, which preserves the component state and the browser session during code changes. The designer can use the Local Development Server to speed up the development and testing process and to debug the code for Lightning web components.Local Development Server, [UX Designer Certification Prep: User Testing and Evaluation] The Lightning Web Component Recipes App and the Developer Center's Lightning Component Library are not resources that can help a UX Designer to explore sample code for Lightning components and see how changing the code affects the visual appearance in real time, without deploying any code to a Salesforce org. The Lightning Web Component Recipes App is a sample application that showcases the functionality and best practices for Lightning web components. The Developer Center's Lightning Component Library is a reference guide that provides documentation and examples for Lightning web components and Aura components. However, neither of these resources allow the designer to edit and preview the code in real time, as they require the code to be deployed to a Salesforce org or a scratch org first.Lightning Web Component Recipes App,Developer Center's Lightning Component Library, [UX Designer Certification Prep: User Testing and Evaluation]Lightning Design System Website,Local Development Server,Lightning Web Component Recipes App,Developer Center's Lightning Component Library, [UX Designer Certification Prep: Salesforce Design System], [UX Designer Certification Prep: User Testing and Evaluation]


NEW QUESTION # 68
Cloud kicks is planning its einstein Bot implementation and has identified common issues the Bot can resolve. CK has determined that extensive technical planning is needed for bot effectiveness and customer satisfaction

Answer: D

Explanation:
User interface planning is an essential part of the Einstein Bot implementation process, as it involves designing the bot's appearance, behavior, and interactions with the customers. User interface planning can affect the bot's effectiveness and customer satisfaction, as it can influence the clarity, efficiency, consistency, and beauty of the bot's experience.User interface planning includes1:
Choosing a bot avatar and name that match the brand and tone of the company Configuring the bot greeting and fallback messages that set the expectations and boundaries of the bot's capabilities Designing the bot dialogues and menus that guide the customers through the conversation and provide relevant options and information Testing and iterating the bot user interface based on user feedback and analyticsEinstein Bots Project Planning | Salesforce Trailhead


NEW QUESTION # 69
A UX Designer wants to adopt scalability and consistency by no longer hard-coding values in designs, such as hex values for colors and pixel values for spacing.
What should be used or created to leverage named entities that apply design attributes to components and applications?

Answer: A

Explanation:
Design tokens are the visual design atoms of the design system - specifically, they are named entities that store visual design attributes.We use them in place of hard-coded values (such as hex values for color or pixel values for spacing) in order to maintain a scalable and consistent visual system for UI development1.Design tokens are available for different platforms and frameworks, such as Lightning Web Components, Aura Components, CSS, iOS, and Android2.Design tokens can be customized to apply branding and theming to components and applications3.Utility classes are CSS classes that provide common styling properties, such as margins, padding, borders, and text alignment1. Design patterns are reusable solutions to common design problems, such as navigation, forms, and data visualization.Design Tokens - Lightning Design System,SLDS Design Tokens | Lightning Web Components Developer Guide | Salesforce Developers,Styling with Design Tokens - Salesforce Developers, [Design Patterns - Lightning Design System]


NEW QUESTION # 70
A sales representative wants to personalize their own user experience. Which recommendation should be made to provide more intuitive access to regularly used content?

Answer: C

Explanation:
The study guide identifies C. Personalize the Navigation bar as the correct recommendation.
The question focuses specifically on an individual sales representative who wants more intuitive access to regularly used content. Personalized navigation directly addresses that need by allowing the user's frequently accessed destinations to be easier to reach within their normal Salesforce workflow.
Option A, customizing the Home page theme, changes visual presentation rather than improving direct access to regularly used content.
Option B, setting up Quick Links in the Utility bar, may appear plausible as a shortcut mechanism, but it is not the personalization approach selected by the source. The study guide consistently associates Navigation bar personalization with adapting frequently accessed Salesforce items to an individual user's working pattern.
The UX principle is to reduce unnecessary navigation for high-frequency tasks. When users repeatedly access the same objects or destinations, allowing those resources to be represented directly in their navigation reduces search effort and supports faster task completion.
Thus, according to the guide, the appropriate user-level personalization is to personalize the Navigation bar.
Study Guide reference/topics: Personalized Navigation, frequently used content, Salesforce user experience, Declarative Design.


NEW QUESTION # 71
Cloud Kicks wants to implement its company colors in all UI components, like buttons and icons, using a custom theme. How does the Salesforce Lightning Design System (SLDS) ensure the UI components align with the theme?

Answer: C

Explanation:
The correct answer is A. Design tokens prefixed with "brand", exactly as identified in the uploaded UX Designer study guide.
The question is testing how a design system propagates theme-level design decisions across multiple components. Rather than hard-coding individual color values into every button, icon, or component, SLDS uses named design values represented through design tokens.
The guide specifically identifies tokens prefixed with "brand" as the mechanism used to align components with a custom theme.
This approach improves both consistency and maintainability. If a theme changes, components referencing the appropriate brand token can inherit the updated design value instead of requiring developers to locate and replace numerous hard-coded values.
Option B, JavaScript libraries loaded from a static resource, is not the design-value mechanism described in the question.
Option C, CSS hexadecimal values, represents the opposite of a scalable design-system approach. Hard-coded values make global design changes harder and can cause components to become visually inconsistent over time.
The study-guide principle is that theme-driven interfaces should rely on reusable named design entities rather than duplicated literal values.
Study Guide reference/topics: Design Tokens, brand tokens, themes, component consistency, Salesforce Lightning Design System.


NEW QUESTION # 72
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